Tech riderRev. 4 Oct 2026

ReliaQuest MDR

Ch 106.4of 29 Managed Detection and Response Services

1Runs onAPI, Web
2CostsNot stated by the maker
3Monitoring coverage24 7
4Response modelautomated
5Threat huntingYes
6Incident responseYes
7Coverage areasall three

6 lines stated Written from the maker's own pages: reliaquest.com

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Overview

ReliaQuest MDR is ranked #10 of 29 in managed detection and response services on Specifiction. It runs on API, Web.

ReliaQuest MDR plans and pricing

All plans

GreyMatter Not published Core platform priced per endpoint; additional capabilities priced by scope; no token-based pricing reliaquest.com · 4 Oct 2026

Compared on managed detection and response services

Monitoring coverage: 24_7reliaquest.com
Response model: automatedreliaquest.com
Threat hunting: Yesreliaquest.com
Incident response: Yesreliaquest.com
Coverage areas: all_threereliaquest.com

Facts

Service: Managed detection and response is described as outsourced security operations including threat monitoring, detection, investigation, and incident response.reliaquest.com · 4 Oct 2026
Monitoring: The MDR overview describes continuous, real-time 24/7 monitoring, threat detection, and investigation.reliaquest.com · 4 Oct 2026
GreyMatter platform: ReliaQuest describes GreyMatter as an agentic AI security operations platform for detection, containment, investigation, and response across cloud, hybrid, and on-premises technologies.reliaquest.com · 4 Oct 2026
Integrations: GreyMatter integrates with 300+ technology partners and connects to SIEM, EDR, network security, and cloud tools.reliaquest.com · 4 Oct 2026
Data handling: ReliaQuest says GreyMatter can unify security operations across connected sources without requiring data to be moved.reliaquest.com · 4 Oct 2026
Trial: ReliaQuest conducts proof-of-value engagements with defined trial periods and success criteria agreed before the engagement begins.reliaquest.com · 4 Oct 2026
Pricing basis: GreyMatter's core platform is priced per endpoint; additional capabilities are priced by covered scope, and pricing is not based on token usage.reliaquest.com · 4 Oct 2026
Security assurance: ReliaQuest says it maintains annual SOC 2 Type 2 attestation and ISO/IEC 27001 certification, and customers may request the reports and certificate during the agreement term.reliaquest.com · 4 Oct 2026
Privacy and compliance: ReliaQuest states that it maintains HIPAA and PCI-DSS compliance and describes GreyMatter as processing a limited subset of cybersecurity-relevant machine log data.reliaquest.com · 4 Oct 2026
Data retention: ReliaQuest says GreyMatter log data is retained for 72 hours for investigations and 30 to 90 days for hunt campaigns, configured by the customer.reliaquest.com · 4 Oct 2026
Support: ReliaQuest's Ongoing Enablement description includes an assigned Customer Success Manager who maintains a customer roadmap and coordinates reporting and analytics.reliaquest.com · 4 Oct 2026
Limitations: ReliaQuest says supported technology sources may change and it cannot guarantee the connectivity or availability of every source.reliaquest.com · 4 Oct 2026
Intended users: The MDR overview identifies overburdened security teams, organizations with limited expertise, and organizations with low cybersecurity maturity among common reasons to use MDR.reliaquest.com · 4 Oct 2026