Blumira From $3/mo · Free plan 9.3 Visit ReliaQuest MDR
reliaquest.com
What it is
ReliaQuest MDR is an outsourced security-operations service covering continuous monitoring, threat detection, investigation, and incident response. Its overview describes real-time 24/7 coverage, with providers able to hunt proactively for unknown threats. The service works with GreyMatter, an agentic AI security-operations platform for detection, containment, investigation, and response across cloud, hybrid, and on-premises technologies. GreyMatter connects with more than 300 technology partners, including SIEM, EDR, network-security, and cloud tools, and can unify connected sources without moving their data. ReliaQuest offers proof-of-value engagements with trial periods and success criteria agreed before work begins. GreyMatter pricing is per endpoint for the core platform, with additional capabilities priced by covered scope rather than token usage. ReliaQuest says log data is retained for 72 hours for investigations and 30 to 90 days for hunt campaigns, configured by the customer. Pricing is available on request.
Spec sheet
- Intended users
- The MDR overview identifies overburdened security teams, organizations with limited expertise, and organizations with low cybersecurity maturity among common reasons to use MDR.Read 4 Oct 2026 · reliaquest.com
- Trial
- ReliaQuest conducts proof-of-value engagements with defined trial periods and success criteria agreed before the engagement begins.Read 4 Oct 2026 · reliaquest.com
- Integrations
- GreyMatter integrates with 300+ technology partners and connects to SIEM, EDR, network security, and cloud tools.Read 4 Oct 2026 · reliaquest.com
- Support
- ReliaQuest's Ongoing Enablement description includes an assigned Customer Success Manager who maintains a customer roadmap and coordinates reporting and analytics.Read 4 Oct 2026 · reliaquest.com
- Headquarters
- Tampa, Florida, United StatesRead 28 Sep 2026 · reliaquest.com
- Founded
- 2007Read 28 Sep 2026 · reliaquest.com
- Data handling
- ReliaQuest says GreyMatter can unify security operations across connected sources without requiring data to be moved.Read 4 Oct 2026 · reliaquest.com
- Data retention
- ReliaQuest says GreyMatter log data is retained for 72 hours for investigations and 30 to 90 days for hunt campaigns, configured by the customer.Read 4 Oct 2026 · reliaquest.com
- GreyMatter platform
- ReliaQuest describes GreyMatter as an agentic AI security operations platform for detection, containment, investigation, and response across cloud, hybrid, and on-premises technologies.Read 4 Oct 2026 · reliaquest.com
- Limitations
- ReliaQuest says supported technology sources may change and it cannot guarantee the connectivity or availability of every source.Read 4 Oct 2026 · reliaquest.com
- Monitoring
- The MDR overview describes continuous, real-time 24/7 monitoring, threat detection, and investigation.Read 4 Oct 2026 · reliaquest.com
- Pricing basis
- GreyMatter's core platform is priced per endpoint; additional capabilities are priced by covered scope, and pricing is not based on token usage.Read 4 Oct 2026 · reliaquest.com
- Privacy and compliance
- ReliaQuest states that it maintains HIPAA and PCI-DSS compliance and describes GreyMatter as processing a limited subset of cybersecurity-relevant machine log data.Read 4 Oct 2026 · reliaquest.com
- Security assurance
- ReliaQuest says it maintains annual SOC 2 Type 2 attestation and ISO/IEC 27001 certification, and customers may request the reports and certificate during the agreement term.Read 4 Oct 2026 · reliaquest.com
- Service
- Managed detection and response is described as outsourced security operations including threat monitoring, detection, investigation, and incident response.Read 4 Oct 2026 · reliaquest.com
- Threat hunting
- The MDR overview says providers may proactively hunt for unknown threats.Read 4 Oct 2026 · reliaquest.com
Plans and prices
GreyMatter Priced on request Core platform priced per endpoint; additional capabilities priced by scope; no token-based pricing Read 4 Oct 2026 · reliaquest.com
Strong points and limits
Strong points
- Continuous real-time monitoring operates 24/7
- Supports detection, investigation, containment, and response
- Connects with 300+ technology partners
- Proof-of-value trials use agreed success criteria
- Annual SOC 2 Type 2 and ISO/IEC 27001 stated
Limits
- Pricing is available only on request
- Supported technology sources may change
- Connectivity or availability of every source is not guaranteed
- Log retention periods are limited and configured
Who it suits
It is aimed at overburdened security teams, organizations with limited expertise, and organizations with low cybersecurity maturity. Teams needing managed monitoring and response across mixed environments may fit its stated coverage.
Verdict
ReliaQuest MDR combines outsourced monitoring with GreyMatter controls across cloud, hybrid, and on-premises systems. Buyers should confirm source connectivity, retention settings, and scope-based pricing during a proof-of-value engagement.
Where Specifiction places it
- Managed Detection and Response Services#22 of 326.9
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