RetailNext
retailnext.net
Spec sheet
- Product
- RetailNext combines traffic analytics, asset protection, and shopper insights for physical retail stores in one platform.Read 7 Oct 2026 · retailnext.net
- Intended users
- The product is built for physical retail teams including operations, loss prevention, merchandising, store design, and marketing.Read 7 Oct 2026 · retailnext.net
- Deployment
- Aurora uses a cloud-native setup with one outbound network port, no incoming ports or VPNs, centralized management, SSO support, automatic updates, and encrypted communications.Read 7 Oct 2026 · retailnext.net
- Integrations
- The platform connects with POS, workforce management, and BI tools through standard APIs, and partner integrations can connect to CRM platforms and other systems.Read 7 Oct 2026 · retailnext.net
- Support
- RetailNext provides support 24 hours a day Monday through Friday, with weekend support for critical incidents; its AI assistant can log a case if it cannot resolve an issue.Read 7 Oct 2026 · retailnext.net
- Headquarters
- Campbell, California, USARead 28 Sep 2026 · retailnext.net
- Founded
- 2007Read 28 Sep 2026 · retailnext.net
- Asset protection
- Asset Protection combines behavioral analytics, POS exception reporting, and searchable video to flag suspicious activity and support investigations.Read 7 Oct 2026 · retailnext.net
- Customers
- RetailNext says it serves more than 600 retailers in over 100 countries.Read 7 Oct 2026 · retailnext.net
- Hardware
- Aurora is a ceiling-mounted IoT sensor that combines people counting, behavioral analytics, and high-resolution video.Read 7 Oct 2026 · retailnext.net
- Notable additional costs
- Installation, site surveys, professional services, shipping, sales tax, import duties, specialized mounting hardware, and custom integrations beyond standard POS connections may cost extra.Read 7 Oct 2026 · retailnext.net
- Pricing inclusions
- The subscription includes Aurora hardware sensors, desktop and mobile platform access, software licensing and updates, an unlimited sensor warranty, and access to Benchmarks market data.Read 7 Oct 2026 · retailnext.net
- Security and privacy
- RetailNext says its platform is SOC 2 Type II compliant, uses configurable privacy controls, and measures shoppers anonymously without storing personally identifiable data.Read 7 Oct 2026 · retailnext.net
- Shopper insights
- Insights maps shopper journeys, dwell time, and engagement to help retailers test layouts and merchandising concepts in pilot stores before scaling them.Read 7 Oct 2026 · retailnext.net
- Traffic analytics
- Traffic Analytics reports foot traffic and connects visitor counts to POS data to analyze conversion, staffing, forecasting, and store performance.Read 7 Oct 2026 · retailnext.net
Plans and prices
RetailNext Traffic Analytics subscription Priced on request Instant subscription estimate is available in local currency after entering store details; no fixed price is shown on the page. Price varies by store locations, entrances, industry, region, and current technology setup · Additional costs may apply for installation, professional services, shipping, taxes, import duties, specialized mounting, and custom integrations Read 7 Oct 2026 · retailnext.net
Where Specifiction places it
- Retail Intelligence#3 of 277.2
- AI Video Analytics Software#19 of 237.3
- Retail Analytics#15 of 187.1
Alternatives to RetailNextAll alternatives →
NIQ 7.8 Visit