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Safewill

safewill.com

From $1.25/mo WebiOSAndroid
Visit safewill.com
Spec score 8.2 #7 of 24 in Estate Planning Software

What it is

Safewill is an online platform for creating Wills and other end-of-life planning documents, available on Android, iOS and the web. Users can begin a Will for free and pay when they submit it for review. Its question-based process was prepared by Australian lawyers and is intended to help users prepare a Will in about 20 minutes. Safewill’s legal team reviews submitted Wills and flags issues; the Essentials review is stated to take 10–15 business days. After review, the Will is emailed to the user to print and sign before two independent witnesses. Essentials Will costs A$160, paid once, including GST, and includes legal team review and one year of updates. Customised Will costs A$359, paid once, including GST, with bespoke drafting, personalised legal advice, priority review in 3–5 business days and a complimentary consultation through affiliate firm Safewill Legal. It also offers medical and financial Powers of Attorney for A$99, paid once. Unlimited updates after the included year are optional at $15 per year. Safewill says its online service suits most Will-writing needs, while complex estate matters may require its affiliate law firm or a lawyer’s advice.

Spec sheet

What it does
Safewill is a web platform for creating, reviewing, printing and signing Australian and New Zealand Wills.Read 15 Oct 2026 · safewill.com
Purpose
Safewill is an online platform for creating Wills and other end-of-life planning documents.Read 8 Oct 2026 · safewill.com
Support
Safewill advertises local support by live chat and phone Monday to Friday from 9am to 5pm.Read 15 Oct 2026 · safewill.com
Audience and limits
Safewill says its online service suits most Will-writing needs, while complex estate matters can be handled by its affiliate law firm; it is not a law firm or substitute for a lawyer’s advice on complex estate planning.Read 8 Oct 2026 · safewill.com
Charitable bequests
The homepage reports more than $650 million pledged to charity, over 250 charity partners and 10,000 charitable bequests.Read 15 Oct 2026 · safewill.com
Company founded
Safewill's LinkedIn page says it was founded in 2019.Read 15 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists Safewill's headquarters in Sydney, New South Wales.Read 15 Oct 2026 · linkedin.com
Company size
LinkedIn lists the company size as 11–50 employees and shows 52 employees discoverable on the page.Read 15 Oct 2026 · linkedin.com
Completion time
Safewill says a Will can be completed in under 20 minutes.Read 15 Oct 2026 · safewill.com
Complex estates
Safewill directs complex estate matters to its affiliate firm Safewill Legal for lawyer-drafted Wills.Read 15 Oct 2026 · safewill.com
Custom Will
The Customised Will includes options such as rights of residence, Wills made in contemplation of marriage or divorce, and additional backup executors and beneficiaries.Read 8 Oct 2026 · help.safewill.com
Digital vault
Users can store scanned signed Wills and other important documents in a digital vault and notify an executor.Read 15 Oct 2026 · help.safewill.com
Documentation depth
The help centre is organized into Will basics, Wills, Power of Attorney, privacy and security, account and subscription collections.Read 15 Oct 2026 · help.safewill.com
Enduring Guardianship
Safewill offers Enduring Guardianship for health, welfare and lifestyle decisions.Read 15 Oct 2026 · help.safewill.com
Free start
Users can start writing a Will for free and pay when they submit it for review.Read 8 Oct 2026 · safewill.com
Funding news
Signalbase reported on November 26, 2024 that Safewill raised AUD 17 million in Series B funding.Read 15 Oct 2026 · trysignalbase.com
Hosting and backups
The application runs on Vercel and Google Cloud, with Google Cloud SQL point-in-time recovery for backups.Read 15 Oct 2026 · help.safewill.com
Legal advice add-on
The help centre lists a fixed $199 legal-advice add-on, with testamentary-trust preparation quoted separately.Read 15 Oct 2026 · help.safewill.com
Legal consultation
The Customised Will includes access to a complimentary legal consultation through affiliate law firm Safewill Legal.Read 8 Oct 2026 · help.safewill.com
Licence
The official site identifies the operator as Safe Will Pty Ltd and provides no open-source licence notice.Read 15 Oct 2026 · safewill.com
Limit: billing and support failures
A ProductReview complaint reports a disconnected support line, repetitive chat replies and double billing with refund difficulty.Read 15 Oct 2026 · productreview.com.au
Limit: support and document issues
Trustpilot's review summary mentions communication delays, unresponsive support and documents not matching requests.Read 15 Oct 2026 · trustpilot.com
Limit: unlocking charge complaint
A Reviews.io reviewer says they paid $160, did not receive the Will after legal review and were asked for another $80 to regain access.Read 15 Oct 2026 · reviews.io
Ownership
LinkedIn classifies Safewill as privately held.Read 15 Oct 2026 · linkedin.com
Payment security
Stripe processes payments as a PCI-DSS Level 1 provider, and card details are not stored in Safewill's database.Read 15 Oct 2026 · help.safewill.com
Payments
Safewill says it does not store or log credit card information and that payments are processed by Stripe, a PCI-DSS Level 1 compliant provider.Read 8 Oct 2026 · safewill.com
Platform access
The official site links users to the Safewill web application at app.safewill.com.Read 15 Oct 2026 · safewill.com
Power of Attorney
The platform provides Enduring Powers of Attorney for decisions that begin when capacity is lost.Read 15 Oct 2026 · help.safewill.com
Praise: affordability
Reviews.io reviewers describe the service as easier and cheaper than using a local lawyer.Read 15 Oct 2026 · reviews.io
Praise: ease of use
Trustpilot reviewers repeatedly describe the process as simple, clear and easy to navigate.Read 15 Oct 2026 · trustpilot.com
Praise: guided workflow
ProductReview's summary says users commonly praise the step-by-step wizard, fast completion and responsive support.Read 15 Oct 2026 · productreview.com.au
Rating on ProductReview.com.au
4.5 out of 5 from 228 reviewsRead 15 Oct 2026 · productreview.com.au
Rating on Reviews.io
4.9 out of 5 from 1,418 reviewsRead 15 Oct 2026 · reviews.io
Rating on Trustpilot
4.5 out of 5 from 398 reviewsRead 15 Oct 2026 · trustpilot.com
Review
Safewill’s legal team reviews submitted Wills and flags issues; the Essentials review is stated to take 10–15 business days.Read 8 Oct 2026 · safewill.com
Security architecture
Safewill describes Zero Trust security, a privacy vault and compliance with the Australian Privacy Act 1988.Read 15 Oct 2026 · safewill.com
Security certification
Safewill says it is ISO 27001 certified and encrypts data in transit using TLS and sensitive data at rest.Read 8 Oct 2026 · safewill.com
Signing requirement
After review, the Will is emailed to the user to print and sign in front of two independent witnesses.Read 8 Oct 2026 · safewill.com
Underage beneficiaries
Default gifts to minors are held by the executor until age 18; testamentary trusts require specialist drafting.Read 15 Oct 2026 · help.safewill.com
Updates limit
One year of unlimited Will updates is included with purchase; ongoing unlimited updates are optional and cost $15 per year.Read 8 Oct 2026 · safewill.com
Will creation
The site says users can prepare a Will in about 20 minutes using questions prepared by Australian lawyers.Read 8 Oct 2026 · safewill.com
Will workflow
The service guides users through lawyer-prepared questions, legal review, downloading, printing and witnessing.Read 15 Oct 2026 · safewill.com

Plans and prices

Annual updates subscription $15 a year auto-renews annually unlimited Will updates · digital storage · legal-change updates Read 15 Oct 2026 · help.safewill.com
Will updates subscription $15 a year $15/year; auto-renews annually unless opted out Optional · unlimited Will updates · digital storage · $80 unlocking fee may apply if access lapses Read 8 Oct 2026 · help.safewill.com
Account unlocking $80, paid once charged when reactivating after the free period without an active subscription restores editing access Read 15 Oct 2026 · help.safewill.com
SAFE Inc partner Will $80, paid once 50% partner discount; normal price shown as $160 bespoke Will · lawyer review Read 15 Oct 2026 · safewill.com
Power of Attorney A$99, paid once The page states “a price of just $99” Medical and financial Power of Attorney documents Read 8 Oct 2026 · safewill.com
Essentials Will A$160, paid once AUD incl. GST Australian Will · legal team review · 1 year of updates included · thereafter unlimited updates are $15/yr Read 8 Oct 2026 · safewill.com
Will $160, paid once includes one free year of updates online Will · lawyer review · updates during first year Read 15 Oct 2026 · safewill.com
Customised Will A$359, paid once AUD incl. GST Personalised legal advice · bespoke drafting · excluding potential beneficiaries · priority 3–5 business day legal review Read 8 Oct 2026 · safewill.com

Every Safewill plan and price →

Strong points and limits

Strong points

  • Start writing a Will for free
  • Legal team reviews submitted Wills
  • Offers medical and financial Powers of Attorney
  • Available on Android, iOS and web
  • States ISO 27001 certification and encryption

Limits

  • Essentials review takes 10–15 business days
  • Will must be printed and signed before two independent witnesses
  • Unlimited updates after the included year cost $15 per year

Who it suits

It suits people preparing a Will or other listed end-of-life documents, especially those with standard Will-writing needs. Safewill says complex estate planning may call for advice from a lawyer.

Verdict

Safewill combines an online Will process with legal-team review and options for Powers of Attorney. Review timing, printing and witness requirements, and the limits for complex estate matters are important to weigh before choosing it.

Where Specifiction places it

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