Salesforce Feedback Management pricing
6 plans read from salesforce.com
Customer Signals Intelligence$5, paid once 100 Experience Signals · Omnichannel sentiment analysis · Customer Experience Analytics · AI recommendations Read 15 Oct 2026 · salesforce.com
Survey Response Pack$300 a year Billed annually1,000 survey responses · Customer Lifecycle Analytics add-on Read 15 Oct 2026 · salesforce.com
Feedback Management - Starter$13,500 a year Billed annually; $13,500 USD/Org/Month100,000 survey responses · Post-Chat Surveys · Merge Fields & Data Mapper Read 7 Oct 2026 · salesforce.com
Feedback Management - Starter$13,500 a month Billed annually100,000 survey responses · Post-Chat Surveys · Merge Fields & Data Mapper Read 15 Oct 2026 · salesforce.com
Feedback Management - Growth$46,000 a year Billed annually; $46,000 USD/Org/MonthUnlimited responses · Post-Chat Surveys · Merge Fields & Data Mapper · Customer Lifecycle Analytics and Maps Read 7 Oct 2026 · salesforce.com
Feedback Management - Growth$46,000 a month Billed annuallyUnlimited responses · Post-Chat Surveys · Merge Fields & Data Mapper · Customer Lifecycle Analytics and Maps Read 15 Oct 2026 · salesforce.com
In short
- Salesforce Feedback Management lists no free plan.
- A free trial is offered.
- Paid plans published: 6, from $300 a year.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Alchemer | $26.25/mo | Yes | Yes |
| SoGoSurvey | $99/mo | Yes | Yes |
| SurveyLab | $40.83/mo | Yes | Yes |
| Typeform | $39/mo | Yes | Yes |
| AkioSurvey | $7.29/mo | Yes | No |
| SurveyMonkey | — | Yes | No |
| Lumor | $129/mo | Yes | Yes |
| onlinesurvey.ai | $49/mo | Yes | No |