Salesforce HR Service pricing
4 plans read from salesforce.com
AI Agents for Employees$15 a month Billed annuallyUnmetered Agentforce actions for employee usage · AI-driven workflows · Support across Slack, Teams, Portal, and Chat · 50+ pre-built service catalog items Read 22 Sep 2026 · salesforce.com
HR Service Desk - Enterprise Edition$50 a month Billed annuallyUnified agentic case management · Employee Service Portal · Generative Knowledge Management · Employee Enablements · Approvals and Notifications Read 22 Sep 2026 · salesforce.com
HR Service Desk - Unlimited Edition$75 a month Billed annuallyEverything in Enterprise Edition · Sandboxes · Premier Support Access · Predictive AI Read 22 Sep 2026 · salesforce.com
Add-On: Agentforce for Service$125 a month AI Agent for Fulfillers · Unmetered flex credit usage · Service Rep Assistant · Real-time translations in 65 languages · Agentic SLA summaries and Service AI Analytics Read 22 Sep 2026 · salesforce.com
In short
- Salesforce HR Service lists no free plan.
- Paid plans published: 4, from $15 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Avature | — | No | No |
| LBi HR HelpDesk | — | Yes | Yes |
| Sunrise HRCM | — | No | Yes |
| Darwinbox | — | No | No |
| Applaud HR Case Management | — | No | No |
| ServiceNow HR Service Delivery | — | No | No |
| Dovetail HR Case Management | — | No | No |
| Leena AI HR Service Delivery | — | No | No |