Tech riderRev. 22 Sept 2026
Salesforce HR Service
- 1Runs onWeb
- 2Costspaid from $15/mo
- 3Employee portalYes
- 4Knowledge baseYes
- 5Workflow automationYes
- 6SLA managementYes
- 7Request channels4 channels
- 8Approval workflowsYes
8 lines stated Written from the maker's own pages: salesforce.com
Overview
Salesforce HR Service is ranked #20 of 26 in HR service delivery software on Specifiction. It runs on Web. There is no free plan. Paid plans start at $15/mo.
Salesforce HR Service plans and pricing
All plansAI Agents for Employees $15/mo Billed annually Unmetered Agentforce actions for employee usage · AI-driven workflows · Support across Slack, Teams, Portal, and Chat · 50+ pre-built service catalog items salesforce.com · 22 Sept 2026
HR Service Desk - Enterprise Edition $50/mo Billed annually Unified agentic case management · Employee Service Portal · Generative Knowledge Management · Employee Enablements · Approvals and Notifications salesforce.com · 22 Sept 2026
HR Service Desk - Unlimited Edition $75/mo Billed annually Everything in Enterprise Edition · Sandboxes · Premier Support Access · Predictive AI salesforce.com · 22 Sept 2026
Add-On: Agentforce for Service $125/mo AI Agent for Fulfillers · Unmetered flex credit usage · Service Rep Assistant · Real-time translations in 65 languages · Agentic SLA summaries and Service AI Analytics salesforce.com · 22 Sept 2026
Compared on HR service delivery software
- Free plan
- Nosalesforce.com
- Paid from
- $15/user/mosalesforce.com
- Employee portal
- Yessalesforce.com
- Knowledge base
- Yessalesforce.com
- Workflow automation
- Yessalesforce.com
- SLA management
- Yessalesforce.com
- Request channels
- 4 channelssalesforce.com
- Approval workflows
- Yessalesforce.com
Company
- Founded
- 1999salesforce.com · 4 Oct 2026
Best Salesforce HR Service alternatives
See all 20 All accessCh 01 LBi HR HelpDesk Free planFree trialAndroid Free to start7.5 All accessCh 02 Matrix42 FastViewer Free trialAndroidiOS from €45/mo7.5 All accessCh 03 Sunrise HRCM Free trialAndroidAPI 7.3 All accessCh 04 Avature AndroidAPI 7.0 All accessCh 05 Hornbill IT Asset Management AndroidAPI 7.0 All accessCh 06 Infor Learning Management System Free trialAPIWeb 7.0
Where it ranks on Specifiction
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Sources
- salesforce.com/service/hr-service-management/· checked 4 Oct 2026
- salesforce.com/service/hr-service-management/pricing/· checked 22 Sept 2026