ServiceNow Service Catalog pricing
3 plans read from servicenow.com
ITSM FoundationPriced on request Service Catalog and Request Management · Incident Management · Asset Management and CMDB · Virtual Agent · Workflow Read 20 Sep 2026 · servicenow.com
ITSM AdvancedPriced on request Includes ITSM Foundation · Major Incident Management and On-Call Management · Change Management · Problem Management · AI Voice Agents Read 20 Sep 2026 · servicenow.com
ITSM PrimePriced on request Includes ITSM Foundation and Advanced · L1 Service Desk AI Specialist · AI Agents for ITSM · AI Agent for Digital End-User Experience · DevOps Change Velocity Read 20 Sep 2026 · servicenow.com
In short
- ServiceNow Service Catalog has a free plan (ITSM Foundation).
- 3 plans are priced on request (ITSM Foundation, ITSM Advanced, ITSM Prime).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| GLPI | €19/mo | No | Yes |
| Freshservice | $19/mo | No | Yes |
| InvGate Service Desk | $41.67/mo | No | Yes |
| Jira | $7.91/mo | Yes | Yes |
| ManageEngine ServiceDesk Plus | $10/mo | No | Yes |
| iTop | — | Yes | No |
| SysAid | $89/mo | No | Yes |
| Automic Continuous Delivery Automation | — | No | Yes |