Tech riderRev. 23 Sept 2026
ServiceNow Virtual Agent
- 1Runs onAndroid, iOS, Web
- 2CostsNot stated by the maker
- 3Voice channelYes
- 4Chat channelsWeb portals, ServiceNow mobile apps, Slack, Microsoft Teams, and other collaboration tools
- 5Generative AIYes
- 6Deployment optionscloud
- 7Human handoffYes
6 lines stated Written from the maker's own pages: servicenow.com
Overview
ServiceNow Virtual Agent is ranked #23 of 41 in conversational AI platforms on Specifiction. It runs on Android, iOS, Web.
Compared on conversational AI platforms
- Voice channel
- Yesservicenow.com
- Chat channels
- Web portals, ServiceNow mobile apps, Slack, Microsoft Teams, and other collaboration toolsservicenow.com
- Generative AI
- Yesservicenow.com
- Deployment options
- cloudservicenow.com
- Human handoff
- Yesservicenow.com
Best ServiceNow Virtual Agent alternatives
See all 20 All accessCh 01 LiveKit Agents Free planAndroidAPI from $50/mo7.8 All accessCh 02 IBM watsonx Assistant Free planFree trialAPI from $140/mo7.4 All accessCh 03 Amazon Lex Free planAndroidAPI from $0.50/mo7.3 All accessCh 04 Rapida AI Free planAPILinux from $500/mo7.3 All accessCh 05 Agentforce Vibes Free planWebiOS from $125/mo7.0 All accessCh 06 Botpress Free planAPIWeb from $150/mo7.0
Where it ranks on Specifiction
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