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Botpress

botpress.com

From $150/mo Free plan WebAPI
Visit botpress.com
Spec score 8.9 #17 of 257 in Chatbot Builders

What it is

Botpress is a platform for building, deploying, and monitoring AI agents for customer support and other workflows. Botpress Studio provides a visual environment for designing conversation flows, branching logic, and multi-step automations. Its Autonomous Engine uses language-model reasoning and structured logic to select actions, run workflows, and connect to APIs and external systems. Teams can add documents, websites, spreadsheets, and CSVs to Knowledge Bases, while Tables store structured data across sessions. Custom code actions, bespoke integrations, multiple LLM configurations, and API access support tailored development. Integrations include channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, and Stripe; a bot can have up to 30 installed integrations. Botpress Cloud is a managed web application and the recommended platform for new development. Self-hosted or locally installed v12 versions are sunset and unavailable for new deployments. The Free plan costs nothing and includes 25 conversations, 3 seats, and 3 AI agents. Plus costs $150 a month billed annually and includes 250 conversations per month; Team costs $750 a month billed annually and includes 1,500 conversations per month.

Spec sheet

Purpose
Botpress is a platform for building, deploying and monitoring AI agents for customer support and other workflows.Read 28 Sep 2026 · botpress.com
Free plan
YesRead 20 Sep 2026 · botpress.com
Paid from
150Read 20 Sep 2026 · botpress.com
API
The Botpress APIs include Chat, Admin, Files, Tables and Runtime APIs for managing bots, content, data, analytics and runtime messages.Read 28 Sep 2026 · botpress.com
Integrations
The integration catalog includes channels and services such as WhatsApp, Telegram, Messenger, Slack, Gmail, Google Drive, Linear, Stripe and custom APIs.Read 28 Sep 2026 · botpress.com
Privacy
Botpress says it adheres to GDPR, participates in an EU Data Protection Representative Program and uses organizational, physical and technical measures to protect personal data.Read 28 Sep 2026 · botpress.com
Support
The Free plan includes community support through Discord, documentation, Botpress Academy and YouTube, while Plus includes technical support through live chat.Read 28 Sep 2026 · botpress.com
AI bot generation
YesRead 20 Sep 2026 · botpress.com
Autonomous reasoning
The Autonomous Engine uses LLM reasoning and structured logic to choose actions, execute multi-step workflows and connect to external APIs and systems.Read 28 Sep 2026 · botpress.com
Cloud platform
Botpress Cloud is a fully managed web application and is the recommended platform for new development.Read 28 Sep 2026 · botpress.com
Custom development
Botpress supports custom code actions, bespoke integrations, multi-LLM configuration and programmatic API access.Read 28 Sep 2026 · botpress.com
Deployment channels
multichannelRead 20 Sep 2026 · botpress.com
Human handoff
YesRead 20 Sep 2026 · botpress.com
Included conversations
250Read 20 Sep 2026 · botpress.com
Integration verification
Integrations marked with a checkmark in the Hub are verified by Botpress for safety and function.Read 28 Sep 2026 · botpress.com
Knowledge and data
Studio can ingest documents, websites, spreadsheets and CSVs into Knowledge Bases, while Tables store structured data across sessions.Read 28 Sep 2026 · botpress.com
Knowledge-base answers
YesRead 20 Sep 2026 · botpress.com
Platform limits
Botpress Cloud documents a maximum of 30 installed integrations per bot and a public API limit of 100 requests per second.Read 28 Sep 2026 · botpress.com
Security compliance
Botpress states that its infrastructure is SOC 2 and GDPR compliant and includes confidence thresholds, RAG systems and context-aware conversation management.Read 28 Sep 2026 · botpress.com
Self-hosting limit
Botpress v12 and all self-hosted or locally installed versions are sunset and unavailable for new downloads, purchases or deployments.Read 28 Sep 2026 · botpress.com
Visual builder
Botpress Studio provides a visual development environment with drag-and-drop conversation flows, branching logic and multi-step automations.Read 28 Sep 2026 · botpress.com

Plans and prices

Free Free 25 conversations · 3 seats · 3 AI agents · no top-ups or overages Read 28 Sep 2026 · botpress.com
Plus $150 a month billed annually 250 conversations/mo · 3 seats · unlimited AI agents · $25 AI usage · white-label webchat · custom-domain Help Center · live-chat technical support Read 28 Sep 2026 · botpress.com
Team $750 a month billed annually 1,500 conversations/mo · unlimited seats · unlimited AI agents · Teams, routing and RBAC · team analytics · real-time collaboration · $150 AI usage Read 28 Sep 2026 · botpress.com
Enterprise Priced on request custom pricing custom conversation volume · dedicated support · uptime SLA · security review · custom storage · voice channel Read 28 Sep 2026 · botpress.com

Every Botpress plan and price →

Strong points and limits

Strong points

  • Visual builder supports branching and multi-step automations
  • Knowledge Bases accept documents, websites, spreadsheets, and CSVs
  • Tables retain structured data across sessions
  • Supports custom code actions and API access
  • Free plan includes 25 conversations

Limits

  • Self-hosted v12 is unavailable for new deployments
  • Maximum of 30 installed integrations per bot
  • Plus costs $150 a month billed annually
  • Free support is community-based

Who it suits

It suits teams building AI agents for customer support or other workflows, especially those needing visual flow design, knowledge grounding, or integrations. New development is directed to the managed Botpress Cloud platform.

Verdict

Botpress combines visual agent building with knowledge sources, structured data, and external integrations. New projects need to use the managed cloud offering; self-hosted v12 is no longer available for new deployments.

Where Specifiction places it

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