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Best Chatbot Software in 2026

Chatbot software provides tools for building and running chat experiences on web, API, Android, iOS, self-hosted and macOS platforms. This list helps you compare where a tool runs and how its maker charges.

  1. 01 Chatbase

    Chatbase suits teams building customer-facing agents for support, sales, or product guidance across several channels.

    From $40/mo Free plan Web · iOS · Android · API
    9.2 Visit Specs
  2. 02 Amazon Lex

    It suits builders creating voice or chat interfaces for self-service, informational, transactional, productivity, or device-control use cases.

    From $0.50/mo Free plan Web · iOS · Android · API
    9.1 Visit Specs
  3. 03 Chatfuel
    From $18/mo Free trial Web · macOS · iOS · Android
    9.1 Visit Specs
  4. 04 Botpress

    It suits teams building AI agents for customer support or other workflows, especially those needing visual flow design, knowledge grounding, or integrations.

    From $150/mo Free plan Web · API
    8.8 Visit Specs
  5. 05 Voiceflow

    Voiceflow is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients.

    From $81/mo Free plan Web · iOS · Android · API
    8.7 Visit Specs
  6. 06 Manychat

    Manychat suits creators, businesses, marketers, and brands that use social channels to engage audiences or generate leads and sales.

    From $14/mo Free plan Web · iOS · Android
    8.4 Visit Specs
  7. 07 Rasa
    Free plan Open source Web · Windows · macOS · Linux
    8.4 Visit Specs
  8. 08 Gupshup

    Gupshup is aimed at marketing, performance marketing, commerce and growth, and customer support teams.

    Free plan Web · API
    8.2 Visit Specs
  9. 09 Yellow.ai
    Free plan Web · iOS · Android · API
    8.2 Visit Specs
  10. 10 Ada

    Ada suits organizations seeking AI customer service agents across voice, messaging, and email, particularly those connecting agents to enterprise systems.

    Web · iOS · Android · API
    8.0 Visit Specs
  11. 11 boost.ai

    boost.ai is presented for enterprises in financial services, insurance, telecommunications, and the public sector.

    Web · API
    7.7 Visit Specs
  12. 12 Cognigy

    Cognigy.AI suits enterprise contact centers building and coordinating customer-service agents across channels.

    Web · API · Self-hosted
    7.7 Visit Specs
  13. 13 Haptik

    Haptik is aimed at enterprises, including those in retail, e-commerce, and fintech, building customer-facing agents across multiple channels.

    Web · iOS · Android · API
    7.6 Visit Specs
  14. 14 Landbot

    Landbot suits teams building web chatbots through visual conversation flows and deploying them across channels.

    From €32/mo Free plan Web
    7.4 Visit Specs
  15. 15 Verloop.io

    It is aimed at enterprises and teams in industries such as e-commerce, banking, travel, logistics and telecom.

    Web · iOS · Android · API
    7.3 Visit Specs
  16. 16 WotNot
    From $29/mo Web · iOS · Android
    6.9 Visit Specs
  17. 17 FinIntercom
    From $0.99/mo Web · API
    6.5 Visit Specs
  18. 18 Chatbot BuilderHubSpot
    5.7 Visit Specs
  19. 19 DriftSalesloft
    5.7 Visit Specs
  20. 20 Google Cloud DialogflowGoogle
    Web · API
    5.6 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

Before choosing, check for a free plan, free trial or open-source code, then confirm the platform support and published price fit your project.

Compare Chatbase and Amazon Lex Get a place on this list

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