Customer Service
Best Online Reputation Management Software in 2026
Online reputation management software covers tools for tracking mentions and managing customer reviews across channels and locations. Compare mention monitoring and monitored channels with location limits to understand the scope each option covers.
- 01 GuestRevu
GuestRevu suits hospitality teams collecting guest feedback and monitoring online reviews.
From $34.99/mo Free plan Web · iOS · Android · API9.1 Visit Specs - 02 Nextiva
Nextiva suits small companies seeking hosted business calling with messaging, meetings, and call-handling features.
From $15/mo Free trial Web · Windows · macOS · Linux9.0 Visit Specs - 03 Goodfeedback
It suits businesses and agencies managing reviews for one location or multiple branches, including doctors, hotels, restaurants, dentists, and home services.
From €19/mo Free trial Web · API8.8 Visit Specs - 04
Grade.us From $36.67/mo Free trial Web · API8.8 Visit Specs - 05 Bitrated Free plan Open source Web · API8.7 Visit Specs
- 06
Cloutly It suits service businesses ranging from single locations to multi-location networks and franchise groups.
Free trial Web · macOS · iOS · API8.7 Visit Specs - 07
Qualtrics The free account suits an individual needing a small survey allowance.
From $420/mo Free plan API8.7 Visit Specs - 08
Reviewgrower Reviewgrower suits businesses that need to gather and manage reviews across multiple channels, or agencies offering reputation services under their own brand.
From $30.83/mo Free plan Web · API8.7 Visit Specs - 09 Trustindex
Trustindex is intended for websites and webshops of any size, from blogs to online stores.
From $5.42/mo Free plan Open source Web · Windows · macOS · Linux8.7 Visit Specs - 10
Hootsuite Hootsuite suits teams coordinating content across multiple social networks from a browser.
From $99/mo Free trial Web8.6 Visit Specs - 11 ReviewTrackers
It suits businesses needing review requests, monitoring, response support, analysis, or review display across many sources and locations.
From $89/mo Free trial Web · iOS · Android · API8.6 Visit Specs - 12
MARA From €70/mo Free trial Web · API · Browser extension8.5 Visit Specs - 13
ReviewPush From $49/mo Free trial Web · iOS · Android8.5 Visit Specs - 14
REVIEWS.io It suits businesses that want to invite customers to review them, monitor feedback and display reviews online.
From A$29/mo Free plan Web · API8.5 Visit Specs - 15
Birdeye Birdeye is intended for multi-location brands that manage reviews and customer interactions across locations.
Web · iOS · Android · API8.4 Visit Specs - 16 BrandYourself
BrandYourself suits job seekers, freelancers, consultants, and entrepreneurs managing online reputation or privacy.
From $8.25/mo Free plan Web8.4 Visit Specs - 17
BrightLocal Reputation Manager It suits businesses that want to collect and manage reviews for one location, as well as agencies and consultants.
From $41/mo Free trial Web8.4 Visit Specs - 18 Broadly Reputation
It suits local businesses that want to request reviews and manage replies across common review sites.
From $79/mo Web · iOS · Android8.3 Visit Specs - 19
ReputationStacker ReputationStacker suits businesses managing reviews across multiple locations or platforms, including healthcare, home services, and professional services.
From $5.25/mo Free trial Web · API8.3 Visit Specs - 20
Reviewshake Reviewshake suits businesses that want to request and monitor reviews across multiple sites, or agencies managing client reputations.
From $8/mo Free trial Web8.3 Visit Specs - 21
AI Review Sensor It suits mobile app businesses, including consumer apps, SaaS, games, health, fitness, and education.
From $39.99/mo Free plan Web8.2 Visit Specs - 22
GoodRep From $39/mo Free trial Web8.2 Visit Specs - 23
Reviewly AI From $83.25/mo Free trial Web8.0 Visit Specs - 24
LocalClarity It suits businesses and agencies coordinating reviews across multiple locations, especially teams that need shared monitoring, response automation, or review analysis.
From $8/mo Web · API7.9 Visit Specs - 25 Reputr From $10/mo Free trial Web7.9 Visit Specs
Review response tools, review request automation, and sentiment analysis offer further ways to assess review workflows. Free-plan availability and paid-from pricing help you compare access and cost. Reviewgrower, Podium Webchat, and Nextiva are among the entries shown. Consider which channels and locations are relevant to your organization, then weigh the listed monitoring and response capabilities against how you handle feedback.
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