Best Online Reputation Management Software in 2026
Updated
In short: Trustindex is ranked #1 of 61 as of 9 October 2026, ahead of Reviewgrower and Podium Webchat. The best-ranked option with a free plan is Reviewgrower. The lowest first paid tier on this page is Trustindex at $5.42/mo.
Online reputation management software covers tools for tracking mentions and managing customer reviews across channels and locations. Compare mention monitoring and monitored channels with location limits to understand the scope each option covers. Review response tools, review request automation, and sentiment analysis offer further ways to assess review workflows. Free-plan availability and paid-from pricing help you compare access and cost. Reviewgrower, Podium Webchat, and Nextiva are among the entries shown. Consider which channels and locations are relevant to your organization, then weigh the listed monitoring and response capabilities against how you handle feedback.
61 online reputation management software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
61ranked
11free plans on this page
$5.42/molowest paid tier
9 Oct 2026last checked
Input list Online Reputation Management Software 25 channels on this page · 83 of 200 spec lines stated by the makers
Ch Tool Free planPaid fromReview request automationReview response toolsMention monitoringSentiment analysisMonitored channelsLocation limit Spec sheet Score
01 Trustindex Free plannot statedPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 0/8spec lines stated 7.9
02 Reviewgrower Free planYesPaid from$37/moReview request automationYesReview response toolsYesMention monitoringnot statedSentiment analysisYesMonitored channelsGoogle Business Profile, Yelp, Facebook, BBB, Citysearch, Foursquare, TripAdvisor, and other documented review platformsLocation limit1 locations 7/8spec lines stated 7.3
03 Podium Webchat Free planYesPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 1/8spec lines stated 7.1
04 Birdeye Free plannot statedPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 0/8spec lines stated 7.0
05 Nextiva Free plannot statedPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 0/8spec lines stated 7.0
06 ReviewPilot Free planNoPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limit1 locations 2/8spec lines stated 7.0
07 ReviewTrackers Free planNoPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 1/8spec lines stated 7.0
08 AI Review Sensor Free planYesPaid from$39.99/moReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 2/8spec lines stated 6.9
09 GuestRevu Free planYesPaid fromnot statedReview request automationYesReview response toolsYesMention monitoringnot statedSentiment analysisYesMonitored channelsAgoda, Airbnb, Booking.com, Campendium, CheapTickets, Coliving, Dineplan, Dishcult, Ebookers, Expedia, Facebook, GetYourGuide, goibibo.com, Google, Hellopeter, Hipcamp, Holidaycheck.de, Hostelworld, hotelclub.com, Hotels.com, Lastminute.com.au, LekkeSlaap, MakeMyTrip, OpenTable, OtelPuan, Orbitz, Priceline, Rakuten, RCI, SA-Venues, The Fork, Tophotels, Travelocity, Traveloka, Tripadvisor, Trip.com, RVparking.com, RV Parky, RV LIFE Campground, Venere.comLocation limitnot stated 5/8spec lines stated 6.9
10 Reviewshake Free planNoPaid from$29/moReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limit1 locations 3/8spec lines stated 6.9
11 BrandYourself Free planYesPaid fromnot statedReview request automationnot statedReview response toolsYesMention monitoringYesSentiment analysisnot statedMonitored channelsGoogle Search, social media, Yelp, Zocdoc, GlassdoorLocation limitnot stated 4/8spec lines stated 6.8
12 Broadly Reputation Free plannot statedPaid from$79/moReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 1/8spec lines stated 6.8
13 Qualtrics Free planYesPaid from$420/moReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 2/8spec lines stated 6.8
14 GoodRep Free planNoPaid from$39/moReview request automationYesReview response toolsYesMention monitoringYesSentiment analysisnot statedMonitored channelsGoogle Business Profile, Facebook Pages, YelpLocation limit1 locations 7/8spec lines stated 6.7
15 Hootsuite Free planNoPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 1/8spec lines stated 6.7
16 Repmanager Free planYesPaid from$39/moReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limit5 locations 3/8spec lines stated 6.7
17 Review Kit Free planNoPaid from$45/moReview request automationYesReview response toolsYesMention monitoringNoSentiment analysisYesMonitored channelsGoogle, Trustpilot, Tripadvisor, GetYourGuide, Booking.com, Airbnb, YelpLocation limit3 locations 8/8spec lines stated 6.7
18 Reviewly AI Free planNoPaid from$99/moReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limit1 locations 3/8spec lines stated 6.7
19 Reviewpro Reputation Free plannot statedPaid fromnot statedReview request automationYesReview response toolsYesMention monitoringYesSentiment analysisYesMonitored channelsGoogle, Tripadvisor, Booking.com, Expedia, email, social media, and more than 140 online sourcesLocation limitnot stated 5/8spec lines stated 6.7
20 REVIEWS.io Free planYesPaid fromnot statedReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 1/8spec lines stated 6.7
21 Synup Free planNoPaid from$49/moReview request automationYesReview response toolsYesMention monitoringNoSentiment analysisYesMonitored channelsGoogle, Facebook, Apple, Tripadvisor, Yelp, 30+ review sources, and custom public review pagesLocation limit1 locations 8/8spec lines stated 6.7
22 Trustpilot Business Free planYesPaid from$99/moReview request automationnot statedReview response toolsnot statedMention monitoringnot statedSentiment analysisnot statedMonitored channelsnot statedLocation limitnot stated 2/8spec lines stated 6.7
23 Yext Reviews Free plannot statedPaid fromnot statedReview request automationYesReview response toolsYesMention monitoringnot statedSentiment analysisYesMonitored channelsGoogle, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal, MeinungsMeister, first-party reviews, and 80+ industry sitesLocation limitnot stated 4/8spec lines stated 6.7
24 AppReply Free planYesPaid from$79/moReview request automationNoReview response toolsYesMention monitoringNoSentiment analysisYesMonitored channelsApple App Store, Google Play, Samsung Galaxy Store, Huawei AppGallery, RuStoreLocation limitnot stated 7/8spec lines stated 6.6
25 BrightLocal Reputation Manager Free planNoPaid fromnot statedReview request automationYesReview response toolsYesMention monitoringNoSentiment analysisnot statedMonitored channelsGoogle, Facebook, Yelp, Trustpilot, TripAdvisor, OpenTable, Yellow Pages, BBB.org, Foursquare, niche industry review sitesLocation limit1 locations 6/8spec lines stated 6.6
Compare all 25 in a table
| # | Tool | Score | Free plan | From | Free plan | Paid from | Review request automation | Review response tools |
|---|---|---|---|---|---|---|---|---|
| 1 | Trustindex | 7.9 | Free plan | $5.42/mo | — | — | — | — |
| 2 | Reviewgrower | 7.3 | Free plan | $30.83/mo | Yes | 37 /mo | Yes | Yes |
| 3 | Podium Webchat | 7.1 | No | — | Yes | — | — | — |
| 4 | Birdeye | 7.0 | No | — | — | — | — | — |
| 5 | Nextiva | 7.0 | No | $15/mo | — | — | — | — |
| 6 | ReviewPilot | 7.0 | Free plan | ₹1,500/mo | No | — | — | — |
| 7 | ReviewTrackers | 7.0 | No | — | No | — | — | — |
| 8 | AI Review Sensor | 6.9 | Free plan | $39.99/mo | Yes | 39.99 /mo | — | — |
| 9 | GuestRevu | 6.9 | Free plan | — | Yes | — | Yes | Yes |
| 10 | Reviewshake | 6.9 | No | $8/mo | No | 29 /mo | — | — |
| 11 | BrandYourself | 6.8 | Free plan | $8.25/mo | Yes | — | — | Yes |
| 12 | Broadly Reputation | 6.8 | No | $79/mo | — | 79 /mo | — | — |
| 13 | Qualtrics | 6.8 | Free plan | $420/mo | Yes | 420 /mo | — | — |
| 14 | GoodRep | 6.7 | No | $39/mo | No | 39 /mo | Yes | Yes |
| 15 | Hootsuite | 6.7 | No | $99/mo | No | — | — | — |
| 16 | Repmanager | 6.7 | Free plan | $39/mo | Yes | 39 /mo | — | — |
| 17 | Review Kit | 6.7 | No | $40/mo | No | 45 /mo | Yes | Yes |
| 18 | Reviewly AI | 6.7 | No | $83.25/mo | No | 99 /mo | — | — |
| 19 | Reviewpro Reputation | 6.7 | No | — | — | — | Yes | Yes |
| 20 | REVIEWS.io | 6.7 | Free plan | Free | Yes | — | — | — |
| 21 | Synup | 6.7 | No | $49/mo | No | 49 /mo | Yes | Yes |
| 22 | Trustpilot Business | 6.7 | Free plan | $99/mo | Yes | 99 /mo | — | — |
| 23 | Yext Reviews | 6.7 | No | — | — | — | Yes | Yes |
| 24 | AppReply | 6.6 | Free plan | $79/mo | Yes | 79 /mo | No | Yes |
| 25 | BrightLocal Reputation Manager | 6.6 | No | $41/mo | No | — | Yes | Yes |
Is your tool on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which online reputation management software is ranked first on Specifiction?
Trustindex is ranked #1 of 61 with a score of 7.9. Reviewgrower is second and Podium Webchat third.
How many of these have a free plan?
11 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Trustindex has the lowest first paid tier we found: $5.42/mo.
How is this list ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.
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