Grade.us
grade.us
Spec sheet
- What it does
- Grade.us is a hosted review-management platform aimed at marketers, agencies, brands and enterprises.Read 15 Oct 2026 · grade.us
- Free plan
- NoRead 21 Sep 2026 · grade.us
- Paid from
- 60Read 21 Sep 2026 · grade.us
- Integrations
- Official integrations include Google Sheets, Constant Contact, QuickBooks Online, Google Business Profile, Facebook and Zapier.Read 15 Oct 2026 · grade.us
- Founded
- 2013Read 28 Sep 2026 · grade.us
- Acquisition news
- Insight Integrity announced on December 3, 2025 that it acquired GatherUp and Grade.us and combined them with The Transparency Company.Read 15 Oct 2026 · gatherup.com
- API authentication
- The API documentation specifies API-key authorization and user/profile create, update, delete and listing operations.Read 15 Oct 2026 · api.grade.us
- API availability
- The pricing page says API access and profile creation through the API require Agency-level access or higher during trial arrangements.Read 15 Oct 2026 · grade.us
- Company facts
- LinkedIn lists Grade.us as privately held, founded in 2013, headquartered in Bellevue, Washington, with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Documentation
- The public API reference is labeled version 1.0 and the help center provides searchable setup articles such as Review Funnel guidance.Read 15 Oct 2026 · api.grade.us
- Hosted deployment
- TrustRadius lists Grade.us deployment as SaaS and says there is no mobile application.Read 15 Oct 2026 · trustradius.com
- Legal entity
- The privacy policy identifies GatherUp, LLC, doing business as Grade.us, with a Walnut Creek, California address.Read 15 Oct 2026 · grade.us
- Limit: pricing
- Reviewers report price increases, seat minimums and costs that can be difficult for smaller agencies; Capterra says there is no free tier.Read 15 Oct 2026 · capterra.com
- Limit: reporting and customization
- Reviewers cite a less visual dashboard, a learning curve for reports and limited customization across multiple profiles.Read 15 Oct 2026 · capterra.com
- Limit: service guarantees
- The terms disclaim uninterrupted service and state that paid fees are nonrefundable and data may be deleted after cancellation.Read 15 Oct 2026 · grade.us
- Limit: SMS and integrations
- Independent reviews mention SMS links sometimes failing or pointing to static URLs and occasional integration breakage.Read 15 Oct 2026 · getapp.com
- Limit: support complaints
- Some Trustpilot reviewers allege slow or absent support, cancellation problems and continued card charges.Read 15 Oct 2026 · trustpilot.com
- Listings management
- Grade.us offers listings cleanup and creation through a stated Whitespark partnership with a one-time fee and no subscription contract.Read 15 Oct 2026 · grade.us
- Location limit
- 10Read 21 Sep 2026 · grade.us
- Monitoring alerts
- YesRead 21 Sep 2026 · grade.us
- Praise: ease and automation
- Independent reviewers repeatedly praise the intuitive setup, automated review requests, one-dashboard aggregation and white-label agency workflow.Read 15 Oct 2026 · getapp.com
- Praise: support
- G2 and TrustRadius reviewers frequently describe customer support as responsive and helpful during setup and troubleshooting.Read 15 Oct 2026 · g2.com
- Privacy and compliance
- Its privacy policy names GDPR processing commitments, incident notification procedures and subprocessors including AWS, Twilio, SendGrid, Chargebee and HubSpot.Read 15 Oct 2026 · grade.us
- Public API
- Grade.us API v4 documents REST endpoints for users, profiles, links, reviews and recipients.Read 15 Oct 2026 · api.grade.us
- Rating on Capterra
- 4.8 out of 5 from 244 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.6 out of 5 from 143 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.8 out of 5 from 244 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Software Advice
- 4.8 out of 5 from 244 reviewsRead 15 Oct 2026 · softwareadvice.com
- Rating on SoftwareFinder
- 4.5 out of 5 from 51 reviewsRead 15 Oct 2026 · softwarefinder.com
- Rating on Trustpilot
- 2.9 out of 5 from 2 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 8.9 out of 10 from 5 reviewsRead 15 Oct 2026 · trustradius.com
- Reporting
- Reports cover review counts, ratings, funnel conversions, campaign opens and clicks, outreach activity and sentiment word clouds.Read 15 Oct 2026 · grade.us
- Request channels
- email_and_smsRead 21 Sep 2026 · grade.us
- Review display widgets
- YesRead 21 Sep 2026 · grade.us
- Review generation
- Its review funnel uses email and SMS requests, multi-site choices, QR codes, buttons and kiosk forms to collect reviews.Read 15 Oct 2026 · grade.us
- Review marketing
- Users can embed review streams on websites, use a WordPress plugin and automatically share positive reviews on Facebook.Read 15 Oct 2026 · grade.us
- Review monitoring
- The service monitors Google, Facebook and more than 100 industry-specific review sites, with alerts and response tools.Read 15 Oct 2026 · grade.us
- Review sources
- Google,Facebook,and 100+ industry-specific review sitesRead 21 Sep 2026 · grade.us
- Security controls
- Grade.us states that online access uses SSL, its database is on a private network, and Google/Facebook connections use OAuth.Read 15 Oct 2026 · grade.us
- White labeling
- Agency customers can host branded funnels, widgets, notifications and reports on their own domains while Grade.us operates the infrastructure.Read 15 Oct 2026 · grade.us
Plans and prices
Small Business $99 a month monthly subscription 1 location · 14-day free trial Read 15 Oct 2026 · grade.us
Multi Location $60 a month per location 2–10 locations and higher volume tiers · 14-day free trial Read 15 Oct 2026 · grade.us
Agency Price not published 10+ seats Read 21 Sep 2026 · grade.us
White Label Premium $440 a year Complimentary at 100 seats Adds agency or reseller branding to the dashboard Read 21 Sep 2026 · grade.us
White Label Premium dashboard add-on $440 a year annually Dashboard logo · SSL certificate · dedicated hosting · free at 100 seats · unavailable to Professional plan Read 15 Oct 2026 · grade.us
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