Yotpo Reviews

Spec sheet

What it does

Yotpo Reviews collects, displays and syndicates customer reviews, ratings, photos and videos for ecommerce brands.Read 14 Oct 2026 · yotpo.com

Purpose

Yotpo Reviews collects customer product reviews, photos, and videos and displays this customer content to help shoppers make purchase decisions.Read 29 Sep 2026 · yotpo.com

Free plan

YesRead 22 Sep 2026 · yotpo.com

Paid from

15Read 22 Sep 2026 · yotpo.com

API

The pricing comparison lists REST API and webhooks access in Premium, and custom API setup in Enterprise.Read 29 Sep 2026 · yotpo.com

Integrations

Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations.Read 14 Oct 2026 · support.yotpo.com

Security

Yotpo reports SOC 2 Type 2 and ISO/IEC 27001, 27017, 27018, and 27701 certifications and says data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256 in AWS.Read 29 Sep 2026 · yotpo.com

Support

Yotpo describes round-the-clock support and dedicated customer success managers, while the pricing comparison lists 24/7 technical support for Pro and Premium.Read 29 Sep 2026 · yotpo.com

Headquarters

New York City, New York, United StatesRead 23 Sep 2026 · yotpo.com

Founded

2011Read 28 Sep 2026 · yotpo.com

API scope

The UGC API exposes reviews, ratings, products, users, Q&A, Visual UGC, privacy and insights data.Read 14 Oct 2026 · apidocs.yotpo.com

API tooling

Documentation provides authentication, a CDN-backed Storefront API V3, endpoint references with Try It, guides, recipes and a changelog; separate Core, Loyalty and App Developer APIs are linked.Read 14 Oct 2026 · apidocs.yotpo.com

Commerce platforms

Yotpo Reviews supports Shopify, Shopify Plus, Adobe Commerce, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, and custom integrations; some platforms may not support every feature.Read 29 Sep 2026 · support.yotpo.com

Company history

Yotpo says it was founded in 2011 and describes serving brands from fast-growing direct-to-consumer businesses to large retailers.Read 29 Sep 2026 · yotpo.com

Company legal name

Crunchbase identifies the active private company as Yotpo, Inc., founded by Tomer Tagrin and Omri Cohen.Read 14 Oct 2026 · crunchbase.com

Company profile

LinkedIn lists Yotpo as privately held, founded in 2011, headquartered in New York, with 501–1,000 employees and offices including Tel Aviv, London and Sydney.Read 14 Oct 2026 · linkedin.com

Documentation and support

Yotpo provides a Help Center covering Reviews, integrations, supported platforms, API documentation, changelogs, status and community resources.Read 14 Oct 2026 · support.yotpo.com

Extension licence

The Adobe Commerce marketplace listing identifies the extension licence as Open Software License 3.0 (OSL-3.0).Read 14 Oct 2026 · commercemarketplace.adobe.com

Funding news

TechCrunch reported a $230 million Series F in March 2021 at a $1.4 billion valuation and more than $400 million total funding.Read 14 Oct 2026 · techcrunch.com

Limit: Capterra pricing

Capterra reviewers frequently describe pricing as high or confusing, with important capabilities restricted to higher tiers.Read 14 Oct 2026 · capterra.com

Limit: G2 modules and layouts

G2 reviewers report limited visual/layout choices, missing automatic reward-voucher notifications and high complexity and cost when adding modules.Read 14 Oct 2026 · ai.g2.com

Limit: Gartner coverage and cost

Gartner reviewers mention missing capabilities compared with competitors, high pricing and ongoing maintenance effort.Read 14 Oct 2026 · gartner.com

Limit: GetApp cost and complexity

GetApp reviewers cite expensive tiered pricing, a clunky interface and occasional bugs.Read 14 Oct 2026 · getapp.com

Limit: Software Advice pricing and navigation

Software Advice summarizes praise for support and review collection while identifying pricing and navigation as recurring weaknesses.Read 14 Oct 2026 · softwareadvice.com

Limit: Trustpilot service complaints

Trustpilot reviewers frequently allege broken review posting, poor support, auto-renewal or billing problems, account-manager turnover and disruption from Email/SMS shutdowns.Read 14 Oct 2026 · trustpilot.com

Limit: TrustRadius implementation

TrustRadius reviewers report difficult setup, slow support, failed automated emails, limited reporting and customization, site slowness and weak lower-tier support.Read 14 Oct 2026 · trustradius.com

Marketing integrations

The integrations directory lists connections across ecommerce, email, helpdesk, social, analytics and retail-syndication categories, including Attentive, Omnisend and Gorgias.Read 14 Oct 2026 · yotpo.com

Moderation

Moderation includes profanity and sentiment checks, auto-publishing rules, tagging, comments and custom moderation views.Read 14 Oct 2026 · yotpo.com

On-site display

The product includes customizable widgets, carousels, star ratings, AI summaries and AI-powered review sorting.Read 14 Oct 2026 · yotpo.com

Plan limits

The pricing FAQ says Reviews & UGC has a limited free plan for up to 50 monthly orders, while the plan cards show Starter and Pro at up to 500 orders per month.Read 29 Sep 2026 · yotpo.com

Praise: G2 usability and integrations

G2 reviewers repeatedly praise the easy interface, Shopify integration, SEO/trust effects and email automation.Read 14 Oct 2026 · g2.com

Praise: Gartner administration

Gartner reviewers praise the post-purchase email form, review administration, monitoring, photo uploads and Magento connection.Read 14 Oct 2026 · gartner.com

Praise: GetApp collection and support

GetApp reviewers commonly praise automated review requests, customizable displays, Shopify and social integrations, analytics and responsive support.Read 14 Oct 2026 · getapp.com

Praise: TrustRadius workflow

TrustRadius reviewers praise email alerts, one-click publishing and useful functions in the free version.Read 14 Oct 2026 · trustradius.com

Rating on Capterra

4.5 out of 5 from 377 reviewsRead 14 Oct 2026 · capterra.com

Rating on G2

4.3 out of 5 from 265 reviewsRead 14 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.1 out of 5 from 8 ratingsRead 14 Oct 2026 · gartner.com

Rating on GetApp

4.5 out of 5 from 377 reviewsRead 14 Oct 2026 · getapp.com

Rating on Shopify App Store

4.8 out of 5 from 4,627 reviewsRead 14 Oct 2026 · apps.shopify.com

Rating on Software Advice

4.5 out of 5 from 377 reviewsRead 14 Oct 2026 · softwareadvice.com

Rating on Trustpilot

1.5 out of 5 from 232 reviewsRead 14 Oct 2026 · trustpilot.com

Rating on TrustRadius

7 out of 10 from 89 ratingsRead 14 Oct 2026 · trustradius.com

Review collection

Collection supports in-mail forms, media-rich reviews and combined product-and-site review requests.Read 14 Oct 2026 · yotpo.com

Review display

On-site review displays include customizable widgets, carousels, star ratings, review highlights, sorting, and AI summaries.Read 29 Sep 2026 · yotpo.com

Scale claim

Yotpo says its platform has captured more than 300 million reviews and serves over 35,000 brands.Read 14 Oct 2026 · yotpo.com

SDK licence

Yotpo's public PHP SDK is MIT-licensed, requires PHP 5.3 or newer and was archived on September 26, 2025.Read 14 Oct 2026 · github.com

Security compliance

Yotpo's Trust Center lists GDPR, CCPA, EU-US DPF, ISO 27001/27017/27018/27701, SOC 2 Type 2, CSA STAR Level 1 and WCAG 2.2 AA.Read 14 Oct 2026 · trust.yotpo.com

Security operations

The Trust Center describes AWS hosting, anti-DDoS, WAF, penetration testing, encryption at rest and a one-hour recovery-time objective.Read 14 Oct 2026 · trust.yotpo.com

Security report access

Yotpo says access to its SOC 2 report is limited to eligible customers after an MNDA.Read 29 Sep 2026 · yotpo.com

Self-hosting

The Adobe Commerce extension runs on Adobe Commerce cloud/on-premise and Magento Open Source 2.4, but it requires a Yotpo account for the hosted service.Read 14 Oct 2026 · commercemarketplace.adobe.com

SEO and syndication

Plans can publish crawlable review pages, Google rich snippets, Google Shopping content and social-channel review syndication.Read 14 Oct 2026 · yotpo.com

Shopify installation

The Shopify listing requires a Shopify account and store before installation.Read 14 Oct 2026 · apps.shopify.com

Syndication

Yotpo says it can syndicate reviews to Google, Meta, TikTok Shop, the Shop App, and retail partners.Read 29 Sep 2026 · yotpo.com

System requirements

The Adobe extension supports Adobe Commerce and Magento 2.4, PHP 5.5/5.6/7.0+, and current Chrome, Firefox, Opera, Safari and Edge browsers.Read 14 Oct 2026 · support.yotpo.com

Plans and prices

Every Yotpo Reviews plan and price →

Where Specifiction places it

• Review Management Software#1 of 1649.3
• Merchant Marketing Software#3 of 208.4
• Review Generation Software#7 of 318.4
• User-Generated Content Platforms#4 of 138.4
• Product Review Software#8 of 238.4