REVIEWS.io vs Yotpo Reviews
REVIEWS.io
reviews.ioYotpo Reviews
yotpo.comSide by side
| Figure | REVIEWS.io | Yotpo Reviews |
|---|---|---|
| Price from | A$29/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 8 |
| Spec score · Review Management Software | 9.2 (#5) | 9.3 (#1) |
| Spec score · User-Generated Content Platforms | 8.8 (#1) | 8.4 (#4) |
| Spec score · Review Generation Software | 8.5 (#5) | 8.4 (#7) |
| Spec score · Product Review Software | 8.6 (#4) | 8.4 (#8) |
| Founded | A Leicester city entrepreneurship guide says REVIEWS.io launched in 2010 and was born in 2011 from Callum McKeefery and his wife’s kitchen-table business. | 2011 |
| Free plan | Yes | Yes |
| Headquarters | Leicester, United Kingdom | New York City, New York, United States |
| Integrations | The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Rating on Capterra | 4.2 out of 5 from 10 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on G2 | 4.8 out of 5 from 657 reviews. | 4.3 out of 5 from 265 reviews |
| Rating on GetApp | 4.2 out of 5 from 10 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on Shopify App Store | 4.7 out of 5 from 756 ratings. | 4.8 out of 5 from 4,627 reviews |
| Rating on Trustpilot | 1.5 out of 5 from 395 reviews. | 1.5 out of 5 from 232 reviews |
| Rating on TrustRadius | 8 out of 10 from 10 reviews. | 7 out of 10 from 89 ratings |
| Review collection | It sends automated email and SMS invitations for company and product reviews, including photo and video submissions. | Collection supports in-mail forms, media-rich reviews and combined product-and-site review requests. |
| Self-hosting | The product is delivered as hosted cloud software; the vendor documents integrations and APIs rather than a self-hosted distribution. | The Adobe Commerce extension runs on Adobe Commerce cloud/on-premise and Magento Open Source 2.4, but it requires a Yotpo account for the hosted service. |
| Shopify installation | The Shopify integration installs through the REVIEWS.io dashboard and Shopify app, with invitations triggered when orders are fulfilled. | The Shopify listing requires a Shopify account and store before installation. |
| What it does | REVIEWS.io is a cloud ecommerce platform for collecting, managing and displaying verified company reviews, product reviews, user-generated content and survey feedback. | Yotpo Reviews collects, displays and syndicates customer reviews, ratings, photos and videos for ecommerce brands. |
Plans
REVIEWS.io
- FreeFree
- Free (Shopify only)Free
- EssentialsA$29 a month
- Start-UpA$99 a month
- GrowA$299 a month
- PlusA$499 a month
Yotpo Reviews
- FreeFree
- Starter$15 a month
- Pro$119 a month
- FreeFree
- Starter$89 a month
- Pro$169 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
REVIEWS.io
REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.
Yotpo Reviews
Yotpo Reviews has no write-up on Specifiction yet; its figures are above.