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REVIEWS.io vs Yotpo Reviews

REVIEWS.io

reviews.io

Yotpo Reviews

yotpo.com

Side by side

FigureREVIEWS.ioYotpo Reviews
Price fromA$29/mo$15/mo
Free planYesYes
Free trialYes—
Open source——
WebYesYes
APIYesYes
Self-hosted—Yes
Plans published68
Spec score · Review Management Software9.2 (#5)9.3 (#1)
Spec score · User-Generated Content Platforms8.8 (#1)8.4 (#4)
Spec score · Review Generation Software8.5 (#5)8.4 (#7)
Spec score · Product Review Software8.6 (#4)8.4 (#8)
FoundedA Leicester city entrepreneurship guide says REVIEWS.io launched in 2010 and was born in 2011 from Callum McKeefery and his wife’s kitchen-table business.2011
Free planYesYes
HeadquartersLeicester, United KingdomNew York City, New York, United States
IntegrationsThe integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools.Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations.
Rating on Capterra4.2 out of 5 from 10 reviews.4.5 out of 5 from 377 reviews
Rating on G24.8 out of 5 from 657 reviews.4.3 out of 5 from 265 reviews
Rating on GetApp4.2 out of 5 from 10 reviews.4.5 out of 5 from 377 reviews
Rating on Shopify App Store4.7 out of 5 from 756 ratings.4.8 out of 5 from 4,627 reviews
Rating on Trustpilot1.5 out of 5 from 395 reviews.1.5 out of 5 from 232 reviews
Rating on TrustRadius8 out of 10 from 10 reviews.7 out of 10 from 89 ratings
Review collectionIt sends automated email and SMS invitations for company and product reviews, including photo and video submissions.Collection supports in-mail forms, media-rich reviews and combined product-and-site review requests.
Self-hostingThe product is delivered as hosted cloud software; the vendor documents integrations and APIs rather than a self-hosted distribution.The Adobe Commerce extension runs on Adobe Commerce cloud/on-premise and Magento Open Source 2.4, but it requires a Yotpo account for the hosted service.
Shopify installationThe Shopify integration installs through the REVIEWS.io dashboard and Shopify app, with invitations triggered when orders are fulfilled.The Shopify listing requires a Shopify account and store before installation.
What it doesREVIEWS.io is a cloud ecommerce platform for collecting, managing and displaying verified company reviews, product reviews, user-generated content and survey feedback.Yotpo Reviews collects, displays and syndicates customer reviews, ratings, photos and videos for ecommerce brands.

Plans

REVIEWS.io

  • FreeFree
  • Free (Shopify only)Free
  • EssentialsA$29 a month
  • Start-UpA$99 a month
  • GrowA$299 a month
  • PlusA$499 a month

REVIEWS.io pricing →

Yotpo Reviews

  • FreeFree
  • Starter$15 a month
  • Pro$119 a month
  • FreeFree
  • Starter$89 a month
  • Pro$169 a month
  • EnterprisePriced on request
  • PremiumPriced on request

Yotpo Reviews pricing →

In their own words

REVIEWS.io

REVIEWS.io is a web service for collecting and displaying customer reviews. Businesses can request reviews by email and SMS, monitor feedback with alerts, use AI assistance when responding, and display reviews in widgets. Listed sources include REVIEWS.io, Google Local, Trustpilot, Yelp, TripAdvisor, Etsy, the Shopify App Store, Salesforce and custom third-party sites, as well as ReviewCentre, Houzz, Check-a-Trade, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Highya, ProductReview.com.au, Sitejabber, Idealo, Billiger.de and Trusted Shops. The Free plan includes 25 review invites per month. Essentials lists 300 invites; Start-Up lists 1,500 invites and 100 SMS invites per month; Grow lists 5,000 invites, 100 SMS invites and 100 survey replies per month; Plus lists 10,000 invites with the same monthly SMS and survey-reply allowances as Grow. Prices are listed only for Free. A 14-day trial is also listed. REVIEWS.io was founded in 2012 and is headquartered in Leicester, United Kingdom.

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Yotpo Reviews

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