Reviewgrower

Overview

Reviewgrower is a review-management platform for businesses that want to solicit feedback, monitor public reviews and respond from a shared workflow. It is best suited to owner-led businesses and agencies that can work within its location and seat limits. Its appeal is the combination of outreach, monitoring and agency branding; the trade-off is that capacity rises by plan, and the entry tiers are narrow.

Key features

Reviewgrower monitors Google Business Profile, Yelp, Facebook, BBB, Citysearch, Foursquare, TripAdvisor and other review platforms, with more than 80 sources described on its feature page. That range is useful when customers leave feedback in several places. Grow specifically includes 85+ external review website integrations and unlimited review profiles, while lower tiers cap profiles or leave source capacity less explicit.

Automated request campaigns support built-in templates or templates a business creates. AI response tools suggest three replies for a user to choose from, so they help draft responses without removing the choice of what to publish. Sentiment analysis gives teams another way to assess feedback.

Review marketing lets businesses customize review designs, connect social accounts and set sharing frequency. A shared inbox puts review requests, private feedback and SMS replies into a customer interaction timeline. Integrations include Automate.io, Integrately, Integromat, Pabbly, Tray.io, Zapier and webhooks. On eligible plans, custom branding, domains, white-label webhook URLs and custom CSS support a branded agency service.

Pricing

The free plan costs nothing and includes one location, limited email, three review profiles, 100 monthly grid rank tracker credits, one user, five monthly video reviews and a review widget. It is a sensible starting point for a single-location business, but the single seat, small profile allowance and limited email make it a poor fit for a team or sustained outreach.

Lite costs $37 a month and keeps the one-location, one-user limit while raising the profile cap to five; it adds unlimited email requests and 200 SMS requests. It suits an individual operator who needs more email outreach, but not a growing team or business that needs multiple locations.

Grow costs $77 a month. For a single location it adds unlimited review profiles, 2,000 SMS requests, an SMS inbox, GEO Grid Rank Tracker, priority support and five users. This is the more capable option for a small team that needs SMS workflows and wider source coverage, though its location cap remains restrictive.

Scale costs $97 a month and includes 20 locations, 7,500 SMS requests and 10 users; additional locations cost $10 p/m. It is the clearest fit for a multi-location operator, with a defined SMS quota and seat ceiling to weigh against its broader location allowance.

Agency & Resellers costs $199 a month, billed monthly, with additional locations from $10 per month. The agency positioning and eligible-plan white-label tools make it relevant to providers serving clients under their own brand. The stated plan terms do not give seat or request quotas, so agencies should confirm that capacity before choosing it. A free trial is offered.

Platforms

Reviewgrower supports web and API access. That combination can serve businesses using the web workflow as well as teams connecting the service to other systems.

Who it's for

Choose Reviewgrower if your business actively requests reviews and wants monitoring, response drafting and promotion in the same service. Solo operators can start free or use Lite for larger email campaigns; teams needing SMS and several seats have a stronger case for Grow. Scale is better aligned with businesses managing multiple locations, while agencies should consider Agency & Resellers for its branding orientation and check the plan's capacity terms.

Look elsewhere if you need several locations on an inexpensive entry plan, more than five users, or a clear request quota at the agency tier. The free plan's single location and single user are meaningful boundaries, not just a reduced feature set.

Pros and cons

Pro: Campaigns, monitoring, response suggestions and review promotion span the same workflow, which suits businesses that both solicit and manage feedback.

Pro: Grow includes unlimited profiles, an SMS inbox, 2,000 SMS requests and five users, a substantial step up for a single-location team.

Pro: Scale's 20-location allowance and agency branding options on eligible plans address distinct multi-location and reseller needs.

Con: Free and Lite each allow only one user and one location, limiting collaboration and expansion.

Con: SMS requests are capped at 200 on Lite, 2,000 on Grow and 7,500 on Scale, so outreach volume needs to match the tier.

Con: Agency & Resellers has custom pricing details only at the headline level here; its capacity terms should be settled before purchase.

Alternatives

For a broader platform mix and an industry-tailored quote, consider Podium Webchat, which has a free plan and supports Android, iOS, macOS, Windows, web and browser extension platforms.

Reviewshake is a paid web alternative with a free trial; its Starter plan is $29 a month for one location, one user, up to three review sources and 250 monthly email invitations. It is worth comparing if that defined invitation allowance and source cap suit your scale.

Sadakom is a paid API and web option with a free trial. Its Starter plan is 199 SAR a month for one location, one user, 100 monthly requests, 200 AI replies and 100 bundled message credits, making its stated allowance a useful comparison for teams focused on request and reply volumes.

UpBlick is another paid API and web option with a free trial; its Starter plan is $19 a month and includes one location, 100 customers, 400 monthly WhatsApp requests and reminders, and 100 AI responses. Consider it when those WhatsApp-specific allowances align better with the workflow.

Trustmary has a free plan and supports API and web. Its Solo plan includes five monthly survey responses, 200 monthly widget views, review import, website display, feedback and review collection, and a review page, so it may fit a lighter feedback-and-display need.

Broadly Reputation is a paid web, iOS and Android option with monthly plans at 79.00 USD for Standard and 89.00 USD for Pro; Standard manages Google and Facebook reviews. Choose it if that narrower channel scope fits your needs.

LocalClarity is a paid API and web alternative with a free plan; Professional costs $16 a month billed yearly, or $20.00/mo billed monthly, per location and covers 50+ local review sources. Its per-location pricing is worth comparing for businesses prioritizing source breadth across locations.

Reputation is a paid web, iOS and Android alternative with Rep Core at $80 a month for reviews management, business listings and SEO. It may be a better fit when listings and SEO belong in the same paid package.

Browse Salon Reputation Management Software, Online Reputation Management Software or Review Management Software for category-level comparisons.

Verdict

Reviewgrower is a strong fit for single-location businesses that want review requests and responses together, and for agencies seeking a branded service. Its breadth of workflows is the main reason to choose it; strict entry-plan location and seat limits, plus tiered SMS quotas, are the main reasons to look elsewhere or move up a plan. Choose the tier only after matching its caps to your locations, users and monthly outreach.