Reviewgrower vs Superchat
Reviewgrower
reviewgrower.comSuperchat
superchat.comSide by side
| Figure | Reviewgrower | Superchat |
|---|---|---|
| Price from | $30.83/mo | €89/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 11 | 6 |
| Spec score · Review Management Software | 9.1 (#9) | 9.3 (#2) |
| Free plan | Yes | Yes |
| Integrations | The integrations page lists Automate.io, Integrately, Integromat, Pabbly, Tray.io, Zapier, and webhooks. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Rating on G2 | 4.5 out of 5 from 3 reviews. | 4.6 out of 5 from 121 reviews |
| Support | The pricing page lists a self-serve knowledge base on paid plans and priority support on Grow and Scale. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
| What it does | Reviewgrower is reputation-management software for monitoring, collecting, analyzing and responding to reviews across review sites and social media. | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. |
Plans
Reviewgrower
- FreeFree
- Lite$37 a month
- Grow$77 a month
- Scale$97 a month
- Agency & Resellers$199 a month
- FreeFree
- Agencies & Resellers$199 a month
- Lite$370 a year
- Grow$770 a year
- Scale$970 a year
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Reviewgrower
Reviewgrower helps businesses monitor, collect, analyze and respond to online reviews across review sites and social media. Users can automate review request campaigns with built-in or custom templates, then choose among three AI-generated response suggestions. Monitoring sources named include Google Business Profile, Yelp, Facebook, BBB, Citysearch and Foursquare, with more than 80 platforms available to choose from. A shared inbox gathers review requests, private feedback and SMS replies into a customer interaction timeline. Businesses can customize review designs, link social accounts and set how often reviews are shared. The free plan covers one location, three review profiles, one user, a review widget, 100 monthly grid rank tracker credits and five monthly video reviews; it also has limited email. Paid plans start at $37 a month. Reviewgrower also describes white-label tools for agencies managing client reputation services under their own brand, with custom branding and related options on eligible plans. Platforms are API and web, and a free trial is listed.
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.