Superchat vs Yotpo Reviews
Superchat
superchat.com
Yotpo Reviews
yotpo.comSide by side
| Figure | Superchat | Yotpo Reviews |
|---|---|---|
| Price from | €89/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 8 |
| Spec score · Review Management Software | 9.3 (#2) | 9.3 (#1) |
| API | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. | The pricing comparison lists REST API and webhooks access in Premium, and custom API setup in Enterprise. |
| Company legal name | The provider is SuperX GmbH, registered at Prenzlauer Allee 242-247, 10405 Berlin, Germany. | Crunchbase identifies the active private company as Yotpo, Inc., founded by Tomer Tagrin and Omri Cohen. |
| Founded | 2020 | 2011 |
| Free plan | Yes | Yes |
| Headquarters | Berlin, Germany | New York City, New York, United States |
| Integrations | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Rating on Capterra | 4.8 out of 5 from 316 reviews | 4.5 out of 5 from 377 reviews |
| Rating on G2 | 4.6 out of 5 from 121 reviews | 4.3 out of 5 from 265 reviews |
| Rating on GetApp | 4.8 out of 5 from 316 reviews | 4.5 out of 5 from 377 reviews |
| Rating on Trustpilot | 4.5 out of 5 from 613 reviews | 1.5 out of 5 from 232 reviews |
| Support | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. | Yotpo describes round-the-clock support and dedicated customer success managers, while the pricing comparison lists 24/7 technical support for Pro and Premium. |
| What it does | Superchat is AI-powered business communication software that centralizes customer messages and automates responses across channels. | Yotpo Reviews collects, displays and syndicates customer reviews, ratings, photos and videos for ecommerce brands. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
Yotpo Reviews
- FreeFree
- Starter$15 a month
- Pro$119 a month
- FreeFree
- Starter$89 a month
- Pro$169 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.
Yotpo Reviews
Yotpo Reviews has no write-up on Specifiction yet; its figures are above.