AppFollow vs Yotpo Reviews
AppFollow
appfollow.ioYotpo Reviews
yotpo.comSide by side
| Figure | AppFollow | Yotpo Reviews |
|---|---|---|
| Price from | $19/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 8 |
| Spec score · Review Management Software | 9.3 (#3) | 9.3 (#1) |
| API | AppFollow offers webhooks and an API to send reviews or data to other systems. | The pricing comparison lists REST API and webhooks access in Premium, and custom API setup in Enterprise. |
| Company history | AppFollow says the idea originated at a hackathon in 2014, where co-founder Anatoly Sharifulin began building a tool to monitor app store reviews. | Yotpo says it was founded in 2011 and describes serving brands from fast-growing direct-to-consumer businesses to large retailers. |
| Company profile | LinkedIn describes AppFollow as a privately held software company founded in 2015 with 51–200 employees and headquarters in Helsinki, Finland. | LinkedIn lists Yotpo as privately held, founded in 2011, headquartered in New York, with 501–1,000 employees and offices including Tel Aviv, London and Sydney. |
| Free plan | Yes | Yes |
| Headquarters | Helsinki, Finland | New York City, New York, United States |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Rating on Capterra | 4.6 out of 5 from 13 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on G2 | 4.6 out of 5 from 195 reviews. | 4.3 out of 5 from 265 reviews |
| Rating on GetApp | 4.6 out of 5 from 13 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on Trustpilot | 3.8 out of 5 from 28 reviews. | 1.5 out of 5 from 232 reviews |
| Paid from | 19 | 15 |
| What it does | AppFollow is a cloud platform for app-store reputation management, review handling, ASO, app monitoring and competitor analysis. | Yotpo Reviews collects, displays and syndicates customer reviews, ratings, photos and videos for ecommerce brands. |
Plans
AppFollow
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
Yotpo Reviews
- FreeFree
- Starter$15 a month
- Pro$119 a month
- FreeFree
- Starter$89 a month
- Pro$169 a month
- EnterprisePriced on request
- PremiumPriced on request
In their own words
AppFollow
AppFollow collects app feedback so businesses can analyze it and respond. It centralizes app reviews and uses AI to draft personalized replies in any language while maintaining a brand’s tone. AI summaries, custom tags, sentiment analysis, and alerts help teams organize feedback and surface issues. The platform also tracks keyword rankings, search downloads, visibility, conversion, ratings, and reviews by market. Teams can monitor competitors’ public keyword rankings, category positions, ratings, and reviews without access to their store accounts. Listed sources include app stores, Trustpilot, and Steam; connections include support platforms, messaging services, Salesforce, and Tableau. Webhooks and an API can pass reviews or data to other systems. The free plan covers 2 apps, 10 competitor apps, 100 manual replies per month, and 7 days of historical data. ASO costs $19 a month billed yearly; Essential costs $179 a month with monthly billing. AppFollow is based in Helsinki, Finland, and was founded in 2014.
Yotpo Reviews
Yotpo Reviews has no write-up on Specifiction yet; its figures are above.