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SPECIFICTION
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Broadly Reputation

broadly.com

From $79/mo WebiOSAndroid
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Spec score 8.3 #8 of 31 in Review Generation Software

What it is

Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.

Spec sheet

Purpose
Reputation AI helps businesses collect more reviews, respond faster, and understand customer feedback from one place.Read 5 Oct 2026 · broadly.com
Audience
Broadly describes its services as designed for local businesses and highlights industries including home services, auto services, dental, legal, and pet services.Read 5 Oct 2026 · broadly.com
Paid from
79Read 21 Sep 2026 · broadly.com
Integrations
Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete.Read 5 Oct 2026 · broadly.com
Security
Broadly says it uses commercially reasonable technical, administrative, and organizational measures to protect personal information.Read 5 Oct 2026 · broadly.com
Privacy
Broadly says it does not sell personal information and does not share SMS opt-in data or phone numbers for third-party marketing.Read 5 Oct 2026 · broadly.com
Support
Broadly says it provides support by phone, email, and chat, with a dedicated account team for each customer.Read 5 Oct 2026 · broadly.com
Headquarters
Boca Raton, Florida, United StatesRead 28 Sep 2026 · broadly.com
Additional tools
The Reputation AI product page also highlights Social Media Manager, Local SEO, and Web Chat.Read 5 Oct 2026 · broadly.com
AI response assistance
YesRead 21 Sep 2026 · broadly.com
AI responses
Its AI Reputation Specialist generates responses to reviews on Google and Facebook, with sensitive responses flagged for approval before posting.Read 5 Oct 2026 · broadly.com
Company headquarters
Broadly lists its address as 951 Yamato Road, Suite 212, Boca Raton, Florida 33431.Read 5 Oct 2026 · broadly.com
Listings
Broadly says its Local SEO feature keeps business information updated on more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch.Read 5 Oct 2026 · broadly.com
Monitoring alerts
YesRead 21 Sep 2026 · broadly.com
Request channels
email_and_smsRead 21 Sep 2026 · broadly.com
Review platforms
The Reputation AI Standard plan includes review management on Google and Facebook.Read 5 Oct 2026 · broadly.com
Review requests
Broadly says businesses can automatically request reviews by text or email after a job or appointment.Read 5 Oct 2026 · broadly.com
Review sources
Google,Facebook,Yelp,and other popular sitesRead 21 Sep 2026 · broadly.com
Social channels
Broadly says Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn.Read 5 Oct 2026 · broadly.com

Plans and prices

Standard $79 a month $79/month Manage reviews on Google and Facebook Read 5 Oct 2026 · broadly.com
Pro $89 a month $89/month AI Reputation Specialist generates review responses Read 5 Oct 2026 · broadly.com
Premium Priced on request Call for pricing Request and respond to reviews automatically Read 5 Oct 2026 · broadly.com

Every Broadly Reputation plan and price →

Strong points and limits

Strong points

  • Review requests can go by text or email.
  • AI generates replies for Google and Facebook reviews.
  • Sensitive AI responses are flagged for approval.
  • Local SEO updates information across more than 40 listings.
  • Available on Android, iOS, and web.

Limits

  • Standard costs $79 a month.
  • Pro costs $89 a month.
  • Standard review management covers Google and Facebook.

Who it suits

It suits local businesses that want to request reviews and manage replies across common review sites. Businesses needing social content consolidation or listing updates can also consider the additional tools Broadly highlights.

Verdict

Broadly Reputation pairs review requests and response tools with monitoring, and higher plans add AI response assistance. Its related Social Media Manager and Local SEO tools extend beyond review management.

Where Specifiction places it

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