Broadly Reputation vs Junip
Broadly Reputation
broadly.com
Junip
junip.coSide by side
| Figure | Broadly Reputation | Junip |
|---|---|---|
| Price from | $79/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Review Generation Software | 8.3 (#8) | 8.8 (#4) |
| Audience | Broadly describes its services as designed for local businesses and highlights industries including home services, auto services, dental, legal, and pet services. | Junip is built for ecommerce brands and its Shopify integration uses existing product and customer data. |
| Headquarters | Boca Raton, Florida, United States | 101 Spadina Avenue, Unit 207, Toronto, Ontario, Canada |
| Integrations | Broadly says it can build custom integrations with partners’ business systems to automate review requests after services are complete. | Listed integrations include Shopify Flow, Attentive, Drip, Klaviyo, Omnisend, Postscript, Gorgias, Rivo, Rebuy, Replo, Rush and Wonderment. |
| Security | Broadly says it uses commercially reasonable technical, administrative, and organizational measures to protect personal information. | Junip's security measures describe encryption for data at rest and in transit, access controls, backups, and customer data segregation. |
| Support | Broadly says it provides support by phone, email, and chat, with a dedicated account team for each customer. | The pricing page lists email and chat support, with limited support on the Free plan. |
Plans
Broadly Reputation
- Standard$79 a month
- Pro$89 a month
- PremiumPriced on request
In their own words
Broadly Reputation
Broadly Reputation helps businesses collect reviews, respond to them, and follow customer feedback from one place. Businesses can automatically request reviews by text or email after a job or appointment, and monitoring alerts help track review activity. Its AI Reputation Specialist generates responses to Google and Facebook reviews, flagging sensitive replies for approval before posting. Standard includes review management on Google and Facebook for $79 a month; Pro costs $89 a month and adds AI-generated responses. Premium automates review requests and responses, with price not listed. Broadly also highlights Social Media Manager, Local SEO, and Web Chat. Social Media Manager consolidates content for Facebook, Instagram, Twitter, Google Business Profile, and LinkedIn. Local SEO updates business information across more than 40 listings, including Google, Facebook, Amazon Alexa, Foursquare, Yellow Pages, MapQuest, Siri, and CitySearch. The service is available on Android, iOS, and web. Broadly describes its audience as local businesses, including home services, auto services, dental, legal, and pet services.
Junip
Junip helps ecommerce businesses collect customer product reviews and show them across storefront, search and social channels. Automated review requests and unlimited orders are included on every plan. Mobile-oriented forms support photo and video reviews; websites can display reviews in customizable widgets, media galleries and carousels. Review management tools include analytics, public replies, customer editing, tagging, search and filtering. Listed integrations include Shopify, Klaviyo, Omnisend, Postscript, Drip, Attentive and Shopify Flow. Reviews can be syndicated to Google, Meta Shops, TikTok Shop, Shop App and Bazaarvoice. Junip documents APIs for app integrations, review analysis and replies, webhooks and custom displays. It describes encryption for data at rest and in transit, access controls, backups and customer-data segregation. Plans are Free at free, Core at $29 a month, Growth at $79 a month and Premium at $299 a month; a 7-day trial is listed. Free has limited support and one storefront. Premium includes three storefronts, with additional stores priced at $99/mo each.