GoodRep
goodrep.io
Spec sheet
- Product
- GoodRep is browser-based review management software for local businesses and agencies, with review monitoring, reply management, review requests, and analytics in one dashboard.Read 29 Sep 2026 · goodrep.io
- Audience
- GoodRep identifies local operators, franchise groups, and agencies as its intended users.Read 29 Sep 2026 · goodrep.io
- Free plan
- NoRead 22 Sep 2026 · goodrep.io
- Trial
- The Essential plan includes a 14-day free trial with no credit card required.Read 29 Sep 2026 · goodrep.io
- Paid from
- 39Read 22 Sep 2026 · goodrep.io
- Security
- GoodRep says passwords are stored as bcrypt hashes, sessions are scoped to an organization, and connections between the browser and providers use HTTPS/TLS.Read 29 Sep 2026 · goodrep.io
- Support
- GoodRep provides support by email at [email protected] and says it typically responds within one business day.Read 29 Sep 2026 · goodrep.io
- Headquarters
- Durango, Colorado, United StatesRead 28 Sep 2026 · goodrep.io
- AI drafts
- GoodRep suggests review replies in the user's brand voice, which users can edit and approve before posting.Read 29 Sep 2026 · goodrep.io
- Location limit
- 1Read 22 Sep 2026 · goodrep.io
- Payments
- Stripe handles subscriptions and billing through hosted Checkout and Customer Portal pages; GoodRep says it does not store or process raw payment card data.Read 29 Sep 2026 · goodrep.io
- Reply management
- Users can approve and post replies to Google and Facebook reviews from GoodRep; posting Yelp replies from GoodRep is not available yet.Read 29 Sep 2026 · goodrep.io
- Reporting
- Analytics include rating trends, response rates, competitor benchmarking, PDF reports, and an SEO health score per location.Read 29 Sep 2026 · goodrep.io
- Review requests
- GoodRep supports email and SMS review requests, shareable review links, and automated email requests after completed Square payments.Read 29 Sep 2026 · goodrep.io
- Review sources
- It connects Google Business Profile, Facebook Pages, and Yelp to show reviews in a unified inbox.Read 29 Sep 2026 · goodrep.io
- SMS conditions
- SMS review requests are included in paid plans after customers opt in, and carrier approval is required for a dedicated number.Read 29 Sep 2026 · goodrep.io
- Yelp limit
- Yelp's Fusion API provides up to three recent review excerpts per business location, rather than full Yelp review history.Read 29 Sep 2026 · goodrep.io
Plans and prices
Essential $39 a month $39/month, month-to-month Up to 1 location · Google, Facebook & Yelp · unified inbox · AI reply drafts · weekly email digest · review requests · analytics · competitor benchmarking (up to 3) · PDF report Read 29 Sep 2026 · goodrep.io
Pro $69 a month $69/month Up to 3 locations · Essential features · monthly email reports · response rate tracking · CSV export · deeper automation Read 29 Sep 2026 · goodrep.io
Agency $199 a month $199/month Up to 10 locations · Pro features · white-label reports · custom report branding · priority support Read 29 Sep 2026 · goodrep.io
Enterprise $299 a month $299/month Up to 25 locations · Agency features · white-label reports · priority support Read 29 Sep 2026 · goodrep.io
Where Specifiction places it
- Online Reputation Management Software#22 of 618.2
- Review Management Software#70 of 1648.0
