Goodfeedback vs GoodRep
Goodfeedback
goodfeedback.org
GoodRep
goodrep.ioSide by side
| Figure | Goodfeedback | GoodRep |
|---|---|---|
| Price from | €19/mo | $39/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Online Reputation Management Software | 8.8 (#3) | 8.2 (#22) |
| Spec score · Review Management Software | 8.4 (#39) | 8.0 (#70) |
| Free plan | No | No |
| Location limit | 1 | 1 |
| Product | GoodFeedback is an AI-powered review management platform for businesses of all sizes. | GoodRep is browser-based review management software for local businesses and agencies, with review monitoring, reply management, review requests, and analytics in one dashboard. |
| Review sources | Google Maps,Tripadvisor,Trustpilot,Yelp,custom links | It connects Google Business Profile, Facebook Pages, and Yelp to show reviews in a unified inbox. |
| Support | Support is available by email and live chat; chat hours are listed as 9 AM–6 PM PST, and Business customers are stated to have 24/7 urgent support access. | GoodRep provides support by email at [email protected] and says it typically responds within one business day. |
Plans
Goodfeedback
- Free TrialFree
- Starter€19 a month
- Professional€49 a month
- Business€129 a month
GoodRep
- Essential$39 a month
- Pro$69 a month
- Agency$199 a month
- Enterprise$299 a month
In their own words
Goodfeedback
Goodfeedback is an AI-powered review-management platform for businesses of different sizes. It creates branded QR codes and links that send satisfied customers to review sites while routing unhappy customers to private feedback forms. Supported sources include Google Maps, Tripadvisor, Trustpilot, Yelp, and custom links; documented syncing covers Google My Business, Tripadvisor, Trustpilot, and Yelp. AI can generate personalized Google-review replies automatically or with one click. A quality gate blocks inappropriate replies and flags suspicious patterns for manual review. The dashboard follows ratings, response rates, and review trends across locations and exports PDF reports. Monitoring alerts are available, and the service runs on the web and through an API. Plans include Starter at €19 a month, Professional at €49 a month, and Business from €129 a month, plus a seven-day trial without a credit card. Business supports up to 20 locations and 3,000 monthly AI replies.