Best Chatbot Builders in 2026
Updated
In short: IBM watsonx Assistant is ranked #1 of 257 as of 4 October 2026, ahead of AiSensy and Amazon Lex. The best-ranked option with a free plan is AiSensy. The lowest first paid tier on this page is Amazon Lex at $0.50/mo.
Chatbot builders let teams shape automated conversations and decide where those interactions are deployed. Compared on AI bot generation, visual flow builders, deployment channels, and knowledge-base answers, the entries also show whether human handoff is available. Included conversations, free-plan availability, and paid-from pricing offer practical details about access and use. IBM watsonx Assistant, AiSensy, and Amazon Lex are among the builders shown. Think about where a bot needs to operate and when a person should take over, then compare the listed capabilities with your support workflow.
257 chatbot builders ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
257ranked
21free plans on this page
$0.50/molowest paid tier
4 Oct 2026last checked
Input list Chatbot Builders 25 channels on this page · 151 of 200 spec lines stated by the makers
Ch Tool Free planPaid fromDeployment channelsVisual flow builderAI bot generationKnowledge-base answersHuman handoffIncluded conversations Spec sheet Score
01 IBM watsonx Assistant Free planYesPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.9
02 AiSensy Free planYesPaid from$45/moDeployment channelsnot statedVisual flow buildernot statedAI bot generationnot statedKnowledge-base answersnot statedHuman handoffYesIncluded conversationsnot stated 3/8spec lines stated 8.9
03 Amazon Lex Free planNoPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.8
04 Intercom Free planNoPaid fromFreeDeployment channelsWeb, iOS, and AndroidVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 7/8spec lines stated 8.6
05 Yellow.ai Free planYesPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.4
06 Workato Agentic Free planYesPaid from$75/moDeployment channelsnot statedVisual flow builderYesAI bot generationnot statedKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 5/8spec lines stated 8.4
07 Microsoft Copilot Free planYesPaid from$9.99/moDeployment channelsnot statedVisual flow buildernot statedAI bot generationYesKnowledge-base answersnot statedHuman handoffnot statedIncluded conversationsnot stated 3/8spec lines stated 8.4
08 Chat Data Free planYesPaid from$15.83/moDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversations$2,000/mo 8/8spec lines stated 8.3
09 Botpress Free planYesPaid from$150/moDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversations$250/mo 8/8spec lines stated 8.3
10 DocsBot AI Free planYesPaid from$49/moDeployment channelsmultichannelVisual flow buildernot statedAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.3
11 ChatMaxima Free planYesPaid from$19/moDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 7/8spec lines stated 8.3
12 Gupshup Free planNoPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.2
13 Typebot Free planYesPaid from$39/moDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversations$2,000/mo 8/8spec lines stated 8.2
14 ChatLab Free planYesPaid from$18/moDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversations$20/mo 8/8spec lines stated 8.2
15 Rasa Free planYesPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.1
16 Landbot Free planYesPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversations$500/mo 7/8spec lines stated 8.1
17 Chatbase Free planYesPaid from$40/moDeployment channelsmultichannelVisual flow builderNoAI bot generationnot statedKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.1
18 FwdSlash Free planYesPaid from$20/moDeployment channelsmultichannelVisual flow builderYesAI bot generationnot statedKnowledge-base answersYesHuman handoffYesIncluded conversations$2,000/mo 7/8spec lines stated 8.1
19 bruKNOW Free planYesPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversations$2,000/mo 7/8spec lines stated 8.1
20 AnyChat Free planYesPaid from$9/moDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 7/8spec lines stated 8.1
21 Conferbot Free planYesPaid from$19/moDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversations$2,000/mo 8/8spec lines stated 8.1
22 Ada Free planNoPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.0
23 Manychat Free planYesPaid fromnot statedDeployment channelsmultichannelVisual flow builderYesAI bot generationYesKnowledge-base answersYesHuman handoffYesIncluded conversationsnot stated 6/8spec lines stated 8.0
24 Respond.io Free planNoPaid from$79/moDeployment channelsnot statedVisual flow buildernot statedAI bot generationnot statedKnowledge-base answersnot statedHuman handoffnot statedIncluded conversationsnot stated 2/8spec lines stated 8.0
25 Quickchat AI Free planYesPaid from$9/moDeployment channelsnot statedVisual flow buildernot statedAI bot generationnot statedKnowledge-base answersnot statedHuman handoffnot statedIncluded conversationsnot stated 2/8spec lines stated 8.0
Compare all 25 in a table
| # | Tool | Score | Free plan | From | Free plan | Paid from | Deployment channels | Visual flow builder |
|---|---|---|---|---|---|---|---|---|
| 1 | IBM watsonx Assistant | 8.9 | Free plan | $140/mo | Yes | — | multichannel | Yes |
| 2 | AiSensy | 8.9 | Free plan | $6/mo | Yes | $45/mo | — | — |
| 3 | Amazon Lex | 8.8 | Free plan | $0.50/mo | No | — | multichannel | Yes |
| 4 | Intercom | 8.6 | No | $19/mo | No | Free | Web, iOS, and Android | Yes |
| 5 | Yellow.ai | 8.4 | Free plan | Free | Yes | — | multichannel | Yes |
| 6 | Workato Agentic | 8.4 | Free plan | $75/mo | Yes | $75/mo | — | Yes |
| 7 | Microsoft Copilot | 8.4 | Free plan | $8.33/mo | Yes | $9.99/mo | — | — |
| 8 | Chat Data | 8.3 | Free plan | $15.83/mo | Yes | $15.83/mo | multichannel | Yes |
| 9 | Botpress | 8.3 | Free plan | $150/mo | Yes | $150/mo | multichannel | Yes |
| 10 | DocsBot AI | 8.3 | Free plan | $49/mo | Yes | $49/mo | multichannel | — |
| 11 | ChatMaxima | 8.3 | No | $8.25/mo | Yes | $19/mo | multichannel | Yes |
| 12 | Gupshup | 8.2 | Free plan | Free | No | — | multichannel | Yes |
| 13 | Typebot | 8.2 | Free plan | $39/mo | Yes | $39/mo | multichannel | Yes |
| 14 | ChatLab | 8.2 | Free plan | $18/mo | Yes | $18/mo | multichannel | Yes |
| 15 | Rasa | 8.1 | Free plan | Free | Yes | — | multichannel | Yes |
| 16 | Landbot | 8.1 | Free plan | €32/mo | Yes | — | multichannel | Yes |
| 17 | Chatbase | 8.1 | Free plan | $40/mo | Yes | $40/mo | multichannel | No |
| 18 | FwdSlash | 8.1 | Free plan | $20/mo | Yes | $20/mo | multichannel | Yes |
| 19 | bruKNOW | 8.1 | Free plan | BRL 28/mo | Yes | — | multichannel | Yes |
| 20 | AnyChat | 8.1 | Free plan | $9/mo | Yes | $9/mo | multichannel | Yes |
| 21 | Conferbot | 8.1 | Free plan | $19/mo | Yes | $19/mo | multichannel | Yes |
| 22 | Ada | 8.0 | No | — | No | — | multichannel | Yes |
| 23 | Manychat | 8.0 | Free plan | Free | Yes | — | multichannel | Yes |
| 24 | Respond.io | 8.0 | No | $79/mo | No | $79/mo | — | — |
| 25 | Quickchat AI | 8.0 | Free plan | $0.50/mo | Yes | $9/mo | — | — |
Is your tool on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.
Questions about this list
Which chatbot builder is ranked first on Specifiction?
IBM watsonx Assistant is ranked #1 of 257 with a score of 8.9. AiSensy is second and Amazon Lex third.
How many of these have a free plan?
21 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Amazon Lex has the lowest first paid tier we found: $0.50/mo.
How is this list ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.
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