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SPECIFICTION
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DocsBot AI

docsbot.ai

From $49/mo Free plan WebAPISelf-hosted
Visit docsbot.ai
Spec score 8.9 #18 of 257 in Chatbot Builders

What it is

DocsBot AI is a platform for building AI agents that answer questions from business knowledge and carry out support tasks for customer-facing and internal teams. It connects websites, documentation, files, help centers and supported cloud sources, and provides answers linked to material users can check. Configured actions can look up billing or account details and complete tasks in connected tools. Agents can be placed on a website, in a help center or in an app through the API. The developer platform includes Chat Agent, Skills, Actions, Search and Admin APIs, plus an embeddable chat widget. DocsBot states it offers 28+ native integrations and 7,000+ app connections. Security provisions include SOC 2 Type II certification, GDPR support and HIPAA options; stored information is encrypted at rest with AES 256 and in transit with TLS 1.2 or higher. The company says customer data is not used to train public models. Voice agents for websites or phone are in beta. The Free plan includes one bot, 50 source pages, 100 monthly AI credits and one team user. Paid plans start at $49/mo.

Spec sheet

What it does
DocsBot is an AI agent platform that turns business knowledge into sourced answers and completed support tasks for customer-facing and internal teams.Read 1 Oct 2026 · docsbot.ai
Deployment
Agents can be deployed on a site, in a help center, or in an app through the API.Read 1 Oct 2026 · docsbot.ai
Free plan
YesRead 20 Sep 2026 · docsbot.ai
Paid from
49Read 20 Sep 2026 · docsbot.ai
Integrations
DocsBot states that it offers 28+ native integrations and 7,000+ app connections.Read 1 Oct 2026 · docsbot.ai
Support
Support is provided through DocsBot's AI support agent or by submitting a ticket for ongoing follow-up and tracking.Read 1 Oct 2026 · docsbot.ai
Headquarters
Delaware, USARead 28 Sep 2026 · docsbot.ai
AI Actions
Configured actions can look up billing or account details and complete tasks in connected tools.Read 1 Oct 2026 · docsbot.ai
AI bot generation
YesRead 20 Sep 2026 · docsbot.ai
Data training policy
DocsBot states that its security controls include no use of customer data to train public models.Read 1 Oct 2026 · docsbot.ai
Deployment channels
multichannelRead 20 Sep 2026 · docsbot.ai
Developer APIs
The developer platform includes Chat Agent, Skills, Actions, Search, and Admin APIs, plus an embeddable chat widget.Read 1 Oct 2026 · docsbot.ai
Encryption
Personal information and other stored information are encrypted at rest with AES 256 and in transit with TLS 1.2 or higher.Read 1 Oct 2026 · docsbot.ai
Human handoff
DocsBot can pass conversation context to a person and collect lead details for follow-up.Read 1 Oct 2026 · docsbot.ai
Knowledge sources
It connects websites, documentation, files, help centers, and supported cloud sources, then gives answers linked to sources users can check.Read 1 Oct 2026 · docsbot.ai
Knowledge-base answers
YesRead 20 Sep 2026 · docsbot.ai
Money-back guarantee
The pricing page advertises a 14-day money-back guarantee.Read 1 Oct 2026 · docsbot.ai
Security certification
DocsBot states that it has SOC 2 Type II certification, GDPR support, and HIPAA options.Read 1 Oct 2026 · docsbot.ai
Target users
DocsBot identifies customer support and success teams, product and documentation teams, internal operations teams, and agencies or service providers as users.Read 1 Oct 2026 · docsbot.ai
Voice agents
DocsBot Voice lets an existing bot answer in a website widget or on the phone, and the feature is currently in beta.Read 1 Oct 2026 · docsbot.ai

Plans and prices

Free Free per month 1 DocsBot · 50 source pages · 100 monthly AI credits · 1 team user · basic source types · no 30-day expiry Read 1 Oct 2026 · docsbot.ai
Personal $49 a month monthly 1 DocsBot · 5k source pages · 5k monthly AI credits · 3 actions per bot · 1 team user · remote MCP · lead forms · scheduling · Slack · Messenger/WhatsApp/Telegram Read 1 Oct 2026 · docsbot.ai
Standard $149 a month monthly 3 DocsBots · 15k source pages · 15k monthly AI credits · 8 actions per bot · 5 team users · Skills · web search · CRM lead delivery · Help Scout · conversation/question analytics Read 1 Oct 2026 · docsbot.ai
Business $499 a month monthly 10 DocsBots · 100k source pages · 60k monthly AI credits · 12 actions per bot · 10 team users · domain allowlist · sentiment/topic/question reports · data explorer · PII redaction · unbranded widgets · rate limiting Read 1 Oct 2026 · docsbot.ai
Enterprise Priced on request custom quote Custom bot/source/question limits · Azure OpenAI · self-hosted options · SSO · priority support and SLAs · SOC 2 Type II · GDPR · HIPAA available · data residency options Read 1 Oct 2026 · docsbot.ai

Every DocsBot AI plan and price →

Strong points and limits

Strong points

  • Answers link to their source material
  • Configured actions can complete tasks in connected tools
  • Supports website, help-center and API deployment
  • Free plan includes 100 monthly AI credits

Limits

  • Voice agents are in beta
  • Free plan includes one team user
  • Paid plans start at $49/mo

Who it suits

DocsBot AI may suit customer support and success, product and documentation, internal operations, or agency teams. It also offers API deployment for teams placing agents in their own apps.

Verdict

DocsBot AI specifies its knowledge sources, deployment options, APIs and security provisions. It has a free tier and paid plans starting at $49/mo; voice agents are still in beta.

Where Specifiction places it

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