Quickchat AI
quickchat.ai
What it is
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.
Spec sheet
- What it does
- Quickchat AI provides hosted AI Agents for support and sales conversations using company data, actions and multiple communication channels.Read 15 Oct 2026 · quickchat.ai
- Product
- Quickchat AI provides tools to create, configure, and deploy AI Agents for business use cases.Read 30 Sep 2026 · docs.quickchat.ai
- Deployment
- The website deployment options include a customizable chat widget, an iFrame embed, and a chat page.Read 30 Sep 2026 · quickchat.ai
- Free plan
- YesRead 20 Sep 2026 · quickchat.ai
- Paid from
- 9Read 20 Sep 2026 · quickchat.ai
- Integrations
- Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk.Read 30 Sep 2026 · quickchat.ai
- Security
- Quickchat AI says customer content is not used to train LLMs and that customer environments are logically isolated.Read 30 Sep 2026 · quickchat.ai
- Compliance
- The Legal and Security FAQ says Quickchat AI complies with GDPR and is actively pursuing SOC 2 compliance.Read 30 Sep 2026 · quickchat.ai
- Support
- The Enterprise plan includes a dedicated account manager and priority support.Read 30 Sep 2026 · quickchat.ai
- Headquarters
- 981 Mission Street, San Francisco, California 94103, USARead 23 Sep 2026 · quickchat.ai
- Founded
- 2018Read 23 Sep 2026 · quickchat.ai
- Company
- The company identifies as Incentivai Inc. (Quickchat AI) and says it was founded in 2018.Read 30 Sep 2026 · quickchat.ai
- Actions
- Agents can hand conversations to a human, gather data, call HTTP APIs, connect MCP servers, and log data to Google Sheets.Read 30 Sep 2026 · docs.quickchat.ai
- AI Actions
- Agents can call HTTP APIs, MCP tools, Shopify, scheduling services and lead-routing workflows, with JSONPath field mapping and confidence gates.Read 15 Oct 2026 · quickchat.ai
- AI identity
- The platform lets users configure an Agent's personality, tone, profession, creativity, reply length and guardrails without code.Read 15 Oct 2026 · quickchat.ai
- Analytics
- Conversation features include sentiment analysis, CSAT ratings, outcome and topic analysis, alerts, and AI Insights.Read 30 Sep 2026 · quickchat.ai
- API authentication
- API tokens are single-Agent JWT bearer tokens valid for 52 weeks and can be revoked from the dashboard.Read 15 Oct 2026 · docs.quickchat.ai
- API limit
- REST API access is included in the Business plan, and the pricing page lists API access as a Business feature.Read 30 Sep 2026 · quickchat.ai
- API plan gate
- Creating API tokens requires the Business plan or higher; lower plans return a payment-required response.Read 15 Oct 2026 · docs.quickchat.ai
- Capterra listing mismatch
- Capterra describes its Quickchat listing as a video-interview product with interview management and live video, rather than the Quickchat AI Agent platform.Read 15 Oct 2026 · capterra.com
- Channels
- Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk.Read 15 Oct 2026 · quickchat.ai
- Company funding record
- CB Insights lists Quickchat AI as a 2018-founded seed company with $150,000 total raised and a Wilmington, Delaware headquarters.Read 15 Oct 2026 · cbinsights.com
- Company size
- Quickchat AI's LinkedIn page lists it as a privately held software-development company with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Credits limit
- If an account runs out of AI credits, its Agent stops generating replies until the allowance resets or the account upgrades.Read 30 Sep 2026 · quickchat.ai
- Data storage
- Quickchat AI states that customer data is stored on Google Cloud Platform infrastructure in Belgium and encrypted in transit and at rest.Read 30 Sep 2026 · quickchat.ai
- Documentation depth
- Documentation includes quickstart, channel setup, API reference, plan limits, actions, variables, team roles and troubleshooting material.Read 15 Oct 2026 · docs.quickchat.ai
- Founded and location
- Y Combinator lists Quickchat AI as founded in 2018, headquartered in Warsaw, Poland, and in its Summer 2018 batch.Read 15 Oct 2026 · ycombinator.com
- Inbox
- The Inbox shows conversation metadata, summaries, translations and answer sources, and supports assignment, closure and human handoff.Read 15 Oct 2026 · quickchat.ai
- Insights
- Insights provides topic detection, sentiment analysis, outcomes, anomaly detection and a content-gap analyzer for missing Knowledge Base answers.Read 15 Oct 2026 · quickchat.ai
- Knowledge Base
- Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs.Read 15 Oct 2026 · quickchat.ai
- Knowledge sources
- Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as Knowledge Base sources.Read 30 Sep 2026 · quickchat.ai
- Languages and tone
- AI Agents automatically understand and reply in multiple languages, and users can customize their personality and tone of voice.Read 30 Sep 2026 · quickchat.ai
- Limit: price and speed
- The sole G2 reviewer said the price was too high and answers were slow.Read 15 Oct 2026 · g2.com
- MCP extensibility
- Quickchat publishes a public Python MCP server repository under the MIT license for connecting external AI clients to Quickchat AI.Read 15 Oct 2026 · github.com
- Official headquarters
- Quickchat AI's own About page gives 981 Mission Street, San Francisco, California 94103 as its address.Read 15 Oct 2026 · quickchat.ai
- Praise: knowledge training
- The sole G2 reviewer praised the ability to train the chatbot with a private database or information corpus.Read 15 Oct 2026 · g2.com
- Product release
- On 8 October 2026, Quickchat added Action and alert conditions that can match lists of values or text fragments.Read 15 Oct 2026 · quickchat.ai
- Rating on Capterra
- 4.0 out of 5 from 2 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 3.5 out of 5 from 1 reviewRead 15 Oct 2026 · g2.com
- Rating on GetApp
- No rating from 0 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Software Advice
- No rating from 0 reviewsRead 15 Oct 2026 · softwareadvice.com
- Realtime chat endpoint
- A separate POST endpoint at app.quickchat.ai/chat accepts scenario_id, conversation ID and text for custom chat interfaces.Read 15 Oct 2026 · docs.quickchat.ai
- REST API
- The REST API exposes Agent settings, Knowledge Base, files, imports, widgets, conversations, handoff, ratings and AI Actions.Read 15 Oct 2026 · docs.quickchat.ai
- SDK examples
- The API documentation provides curl and Python request examples rather than a vendor SDK package listing.Read 15 Oct 2026 · docs.quickchat.ai
- Security compliance
- Quickchat states GDPR compliance, offers a DPA and deletion requests, and says SOC 2 compliance is still being pursued.Read 15 Oct 2026 · quickchat.ai
- Security controls
- The company describes need-to-know access, role-based access control, audit logging and customer-authorized production-data access for support.Read 15 Oct 2026 · quickchat.ai
- Self-hosted models
- Enterprise customers may deploy open-source LLMs such as Llama or DeepSeek in their own cloud infrastructure for data isolation.Read 15 Oct 2026 · quickchat.ai
- Shopify integration
- The Shopify integration can install a store widget and use Shopify data through Shopify MCP; App Store installation also enables order-status lookup.Read 15 Oct 2026 · docs.quickchat.ai
- Website deployment
- Website deployment can use a floating widget, inline embed, hosted chat page, WordPress plugin, Shopify theme app or a copied HTML snippet.Read 15 Oct 2026 · docs.quickchat.ai
- WhatsApp integration
- WhatsApp setup uses Meta's signup flow and requires a dedicated business number that can receive SMS or voice verification.Read 15 Oct 2026 · docs.quickchat.ai
Plans and prices
Strong points and limits
Strong points
- Multiple types of knowledge sources
- Agents can hand conversations to people
- Website widget, iFrame, and chat page
- Conversation sentiment and CSAT analysis
- Web, API, and self-hosted availability
Limits
- Free plan is for non-commercial use
- Free plan includes 50 monthly AI credits
- Agents stop replying when credits run out
- REST API access is a Business feature
Who it suits
It suits businesses that want configurable AI Agents drawing on varied knowledge sources and responding across languages. The deployment and integration options may also suit teams placing agents on websites or messaging services.
Verdict
Quickchat AI offers business agents with configurable knowledge, actions, deployment options, and conversation analysis. Review monthly AI credits and plan-specific access, including the Business requirement for REST API access.
Where Specifiction places it
- Chatbot Builders#9 of 2579.1
- Sales Bots#4 of 248.6
- Sales Chatbot Software#7 of 328.6