Quickchat AI vs Voiceflow
Quickchat AI
quickchat.ai
Voiceflow
voiceflow.comSide by side
| Figure | Quickchat AI | Voiceflow |
|---|---|---|
| Price from | $0.50/mo | $81/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 16 | 7 |
| Spec score · Chatbot Builders | 9.1 (#9) | 9.5 (#1) |
| Channels | Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk. | Agents can be deployed through web chat, mobile interfaces, telephony, SMS and custom interfaces using the Conversations API. |
| Founded | 2018 | 2019 |
| Integrations | Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Knowledge Base | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. | Knowledge bases can connect agent answers to imported information and services such as Zendesk and Shopify. |
| Product | Quickchat AI provides tools to create, configure, and deploy AI Agents for business use cases. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
| Rating on G2 | 3.5 out of 5 from 1 review | 4.5 out of 5 from 115 reviews. |
| Security controls | The company describes need-to-know access, role-based access control, audit logging and customer-authorized production-data access for support. | The security page describes encryption at rest and in transit, customer-managed keys, multi-region backups, vulnerability scanning, penetration tests, SSO, WAF and DDoS protection. |
| Support | The Enterprise plan includes a dedicated account manager and priority support. | Official documentation directs users to Voiceflow support by email and offers enterprise product demos. |
| What it does | Quickchat AI provides hosted AI Agents for support and sales conversations using company data, actions and multiple communication channels. | Voiceflow provides tools to build, test, deploy and monitor customer-facing chat and voice agents across channels and languages. |
Plans
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
Voiceflow
- Agencies & PartnersFree
- StarterFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- BusinessesPriced on request
- EnterprisePriced on request
In their own words
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.
Voiceflow
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. Its builder combines agentic playbooks, deterministic workflows, shared instructions, and guardrails. Teams can review transcripts and call recordings, run evaluations and tests, and track analytics. Agents can reach users through a native chat widget, mobile apps, phone calls, SMS, or custom interfaces built with the Conversations API. Native integrations include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail, and Twilio. Agents can also connect to external REST APIs, custom Functions, and MCP servers. Teams can choose from major LLM providers or bring their own model. Voiceflow says customer data is not used to train AI or machine-learning models and integrated model providers are configured for zero data retention. Its security information describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. The company was founded in 2019. Agencies and partners have a free-trial plan with usage-based billing; business pricing is available on request. Support includes implementation that can be self-serve or fully managed.