Rasa

Spec sheet

Free plan

YesRead 21 Sep 2026 · rasa.com

Headquarters

San Francisco, California, United StatesRead 28 Sep 2026 · rasa.com

Founded

2016Read 28 Sep 2026 · rasa.com

AI bot generation

YesRead 21 Sep 2026 · rasa.com

Apple Silicon limitation

The documentation warns that Duckling containers and the ConveRTFeaturizer are not supported natively on Apple Silicon.Read 21 Oct 2026 · legacy-docs-oss.rasa.com

Backend integrations

The backend can connect to systems such as Zendesk, Salesforce, ServiceNow, HubSpot and databases including MongoDB, DynamoDB and Oracle.Read 21 Oct 2026 · info.rasa.com

Channel connectivity

Built-in channel options include Slack, Facebook Messenger, Twilio, Telegram, Microsoft Bot Framework, Cisco Webex, Rocket.Chat, Mattermost and Google Hangouts.Read 21 Oct 2026 · info.rasa.com

Code and visual building

The platform lets teams design agents in code or through a visual assistant flow builder.Read 21 Oct 2026 · rasa.com

Company identity

LinkedIn lists Rasa as a privately held software company founded in 2016, headquartered in San Francisco, with 51–200 employees.Read 21 Oct 2026 · linkedin.com

Context management

The runtime manages dialogue state, memory and context across conversation turns.Read 21 Oct 2026 · rasa.com

Custom actions

Custom actions can call APIs, query databases and execute arbitrary business logic through an action server.Read 21 Oct 2026 · legacy-docs-oss.rasa.com

Data hosting

Rasa states that self-hosted deployments keep customer data on infrastructure selected and operated by the customer.Read 21 Oct 2026 · info.rasa.com

Deployment channels

multichannelRead 21 Sep 2026 · rasa.com

Deployment choices

Rasa offers self-managed on-premises or private-cloud deployment as well as a managed service.Read 21 Oct 2026 · rasa.com

Deployment scaling

Rasa supports Kubernetes and OpenShift deployment with Helm charts and multiple replicas for scaling.Read 21 Oct 2026 · rasa.com

Documentation

The documentation portal contains installation guides, tutorials, API references, deployment material and SDK guidance.Read 21 Oct 2026 · info.rasa.com

Earlier funding

Rasa announced a $13 million Accel-led Series A in April 2019 and said the financing would help move headquarters to San Francisco.Read 21 Oct 2026 · prnewswire.com

Enterprise search

Rasa includes enterprise search and retrieval-augmented generation capabilities for grounding answers in connected knowledge sources.Read 21 Oct 2026 · rasa.com

Funding

Rasa Technologies, Inc. announced a $26 million Series B in June 2020, bringing total disclosed funding to $40 million.Read 21 Oct 2026 · prnewswire.com

HTTP API

The Rasa server exposes an optional HTTP API for training models, sending messages and running tests; it is enabled with the --enable-api option.Read 21 Oct 2026 · legacy-docs-oss.rasa.com

Human handoff

YesRead 21 Sep 2026 · rasa.com

Knowledge-base answers

YesRead 21 Sep 2026 · rasa.com

Language understanding

Rasa provides language-agnostic natural-language understanding for multilingual agents.Read 21 Oct 2026 · rasa.com

Limit: documentation and no-code gaps

TrustRadius reviewers criticize messy online documentation, a steep learning curve and incomplete no-code functionality.Read 21 Oct 2026 · trustradius.com

Limit: learning curve

Independent reviewers repeatedly describe Rasa as complex or difficult to learn for sophisticated projects.Read 21 Oct 2026 · g2.com

Limit: pricing transparency

Gartner reviewers identify licensing and cost complexity as a disadvantage, while Capterra says a free trial is unavailable.Read 21 Oct 2026 · gartner.com

Notable news: 2026 release

Rasa's product-news archive records a Spring 2026 release update dated April 9, 2026.Read 21 Oct 2026 · rasa.com

Open-source license

Rasa Open Source is released under the Apache 2.0 license and may be used in commercial software without charge.Read 21 Oct 2026 · info.rasa.com

Praise: customization

G2 reviewers praise Rasa's transparent, open architecture and ability to tune performance extensively.Read 21 Oct 2026 · g2.com

Praise: integrations and automation

TrustRadius reviewers report strong connections to other applications, custom actions, hallucination controls and measurable support-cost reductions.Read 21 Oct 2026 · trustradius.com

Praise: modularity and support

Gartner reviewers praise its open-source modular design, integration flexibility and enterprise support.Read 21 Oct 2026 · gartner.com

Product maintenance

Rasa publishes release and maintenance dates for Rasa Pro, Rasa Pro Services, Rasa X/Enterprise, Open Source and the SDK.Read 21 Oct 2026 · rasa.com

Rating on Capterra

4.7 out of 5 from 6 reviewsRead 21 Oct 2026 · capterra.com

Rating on G2

4.0 out of 5 from 11 reviewsRead 21 Oct 2026 · g2.com

Rating on Gartner Peer Insights

4.4 out of 5 from 4 ratingsRead 21 Oct 2026 · gartner.com

Rating on GetApp

4.7 out of 5 from 6 reviewsRead 21 Oct 2026 · getapp.com

Rating on TrustRadius

8.4 out of 10 from 5 reviewsRead 21 Oct 2026 · trustradius.com

SDK

Rasa supplies a Python Rasa SDK for implementing custom actions, while other languages can be used through the HTTP action-server contract.Read 21 Oct 2026 · info.rasa.com

Security alignment

Rasa says its organizational controls are aligned with ISO 27002 and its incident process follows NIST SP 800-61.Read 21 Oct 2026 · rasa.com

Security controls

The platform lists SSO, role-based access control, PII management, Vault-backed secrets management, dependency vulnerability protection and OpenTelemetry observability.Read 21 Oct 2026 · rasa.com

Support tiers

Basic support provides web portal break-fix assistance, while premium support adds 24/7/365 response, customer success staff and planning services.Read 21 Oct 2026 · rasa.com

System requirements

The legacy open-source documentation lists Python 3.7, 3.8, 3.9 and 3.10 support and provides Ubuntu, macOS and Windows setup instructions.Read 21 Oct 2026 · legacy-docs-oss.rasa.com

Testing and optimization

Rasa includes end-to-end tests, an interactive testing panel, conversation review, rollback controls and model fine-tuning recipes.Read 21 Oct 2026 · rasa.com

Visual flow builder

YesRead 21 Sep 2026 · rasa.com

What Rasa does

Rasa is a self-hostable platform for building, deploying and operating enterprise AI agents across voice and chat.Read 21 Oct 2026 · rasa.com

Plans and prices

Every Rasa plan and price →

Where Specifiction places it

• Chatbot Builders#13 of 2579.0
• Enterprise AI Chatbots Software#5 of 258.3
• Conversational Chatbots Software#10 of 268.4
• Tool Calling#9 of 218.4