AiSensy vs Rasa
AiSensy
aisensy.com
Rasa
rasa.comSide by side
| Figure | AiSensy | Rasa |
|---|---|---|
| Price from | $6/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 17 | 5 |
| Spec score · Chatbot Builders | 9.3 (#4) | 9.0 (#13) |
| Documentation | The help center organizes articles into onboarding, WhatsApp API, billing, integrations, templates and broadcasting, verification and platform features. | The documentation portal contains installation guides, tutorials, API references, deployment material and SDK guidance. |
| Free plan | Yes | Yes |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | San Francisco, California, United States |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Rating on Capterra | 4.4 out of 5 from 5 reviews. | 4.7 out of 5 from 6 reviews |
| Rating on G2 | 4.4 out of 5 from 131 reviews. | 4.0 out of 5 from 11 reviews |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
Rasa
- Free Developer EditionFree
- Rasa ProPrice not published
- Business planPrice not published
- EnterprisePrice not published
- EnterprisePriced on request
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.