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AnyChat

anychat.one

From $9/mo Free plan WebiOSAndroidAPI
Visit anychat.one
Spec score 8.9 #20 of 257 in Chatbot Builders

What it is

AnyChat brings customer conversations, tickets, a knowledge base, automation, and bots into a support platform for web, iOS, Android, and API use. Its shared inbox collects messages from channels such as Messenger, Instagram, and WhatsApp, where teams can assign, tag, and track conversations. No-code flows can route requests by channel, intent, or customer segment and hand them to human agents. The website widget lets visitors contact a business through live chat, WhatsApp, Messenger, and other channels. Incoming emails can become tickets automatically, with configurable assignments, statuses, priorities, types, and filters. The knowledge base supports a custom domain and articles with text, images, video, and code blocks. Listed channels also include Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, and an API channel. The mobile experience includes inbox and conversation views, predefined replies, AI help, and reassignment. Plans include a free option, Starter at $9 a month, Advanced at $14 a month, and Growth at $19 a month; a 14-day trial is listed.

Spec sheet

Product
AnyChat combines a support inbox, knowledge base, ticketing system, automation, and bots for customer support teams.Read 7 Oct 2026 · anychat.one
Free plan
YesRead 22 Sep 2026 · anychat.one
Paid from
9Read 22 Sep 2026 · anychat.one
API
The homepage says AnyChat can be integrated with REST APIs and event webhooks.Read 7 Oct 2026 · anychat.one
Integrations
Listed integrations include reCAPTCHA, Cloudflare Turnstile, Telegram, Twilio, and Google Sheets.Read 7 Oct 2026 · anychat.one
Company
The site identifies the company as AnyChat LLC and displays “Meta Business Solution Provider.”Read 7 Oct 2026 · anychat.one
AI bot generation
YesRead 22 Sep 2026 · anychat.one
AI providers
The homepage says users can choose an AI provider and names OpenAI, OpenRouter, Gemini, DeepSeek, Claude, and Grok.Read 7 Oct 2026 · anychat.one
Bots
The platform supports no-code conversation flows, routing by channel, intent, and customer segment, and handoff to human agents.Read 7 Oct 2026 · anychat.one
Deployment channels
multichannelRead 22 Sep 2026 · anychat.one
Human handoff
YesRead 22 Sep 2026 · anychat.one
Knowledge base
The knowledge base supports a custom domain and articles containing text, images, videos, and code blocks.Read 7 Oct 2026 · anychat.one
Messaging channels
The channels page lists website live chat, WhatsApp Business, Facebook Messenger, Instagram DM, Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, and an API channel.Read 7 Oct 2026 · anychat.one
Mobile app
AnyChat describes a mobile experience for iOS and Android with inbox and conversation views, push-notification-friendly screens, predefined replies, AI help, and reassignment.Read 7 Oct 2026 · anychat.one
Privacy and security
The privacy policy says customer data is stored on servers in the European Union, including Germany, and that transfers from the EEA, UK, or Switzerland may use EU Standard Contractual Clauses.Read 7 Oct 2026 · anychat.one
Security limits
The privacy policy says AnyChat takes reasonable and appropriate safeguards but cannot guarantee the security of personal information in transmission or storage.Read 7 Oct 2026 · anychat.one
Sensitive data
The terms say customers subject to regulations such as HIPAA are responsible for determining suitability, and the terms prohibit using the service to collect, manage, or process sensitive information.Read 7 Oct 2026 · anychat.one
Shared inbox
The shared inbox brings customer conversations from Messenger, Instagram, WhatsApp, and other channels into one dashboard, where they can be assigned, tagged, and tracked.Read 7 Oct 2026 · anychat.one
Ticketing
AnyChat says incoming emails can become tickets automatically, tickets can be auto-assigned, and teams can configure statuses, priorities, types, and filters.Read 7 Oct 2026 · anychat.one
Visual flow builder
YesRead 22 Sep 2026 · anychat.one
Website widget
The website widget lets visitors contact a business through live chat, WhatsApp, Messenger, or other channels from one place.Read 7 Oct 2026 · anychat.one

Plans and prices

Free Free billed monthly 1 workspace · 1 widget · 30 days data retention Read 22 Sep 2026 · anychat.one
Starter $9 a month 1 workspace · 3 widgets · 3+ team members · All x 1 channels · 3 AI agents · 60-day data retention Read 7 Oct 2026 · anychat.one
Advanced $14 a month 3 workspaces · 5 widgets · 5+ team members · All x 3 channels · 5 AI agents · 90-day data retention Read 7 Oct 2026 · anychat.one
Growth $19 a month 25+ team members · unlimited access to all features Read 7 Oct 2026 · anychat.one
Free Free 1 workspace · 1 widget · live chat · 30-day data retention Read 7 Oct 2026 · anychat.one

Every AnyChat plan and price →

Strong points and limits

Strong points

  • Shared inbox assigns, tags, and tracks conversations
  • No-code flows can hand off to agents
  • Email can become tickets automatically
  • Knowledge base supports custom domains
  • Mobile inbox for iOS and Android

Limits

  • Free plan retains data for 30 days
  • Starter includes one workspace and widget
  • Starter data retention is 60 days
  • Terms prohibit processing sensitive information

Who it suits

It suits customer support teams that want to coordinate multiple messaging channels, ticketing, and bot-assisted routing. Its plans specify workspace, widget, team, channel, AI-agent, and data-retention limits.

Verdict

AnyChat combines inbox, ticketing, knowledge-base, automation, and bot functions across web and mobile channels. It has a free plan and paid plans at $9.00, $14.00, and $19 a month, with a 14-day trial.

Where Specifiction places it

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