AiSensy vs AnyChat
AiSensy
aisensy.com
AnyChat
anychat.oneSide by side
| Figure | AiSensy | AnyChat |
|---|---|---|
| Price from | $6/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 17 | 5 |
| Spec score · Chatbot Builders | 9.3 (#4) | 8.9 (#20) |
| API | The help article documents API campaigns that connect a CRM to AiSensy and send approved WhatsApp templates through a POST endpoint. | The homepage says AnyChat can be integrated with REST APIs and event webhooks. |
| Free plan | Yes | Yes |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Listed integrations include reCAPTCHA, Cloudflare Turnstile, Telegram, Twilio, and Google Sheets. |
| Privacy and security | AiSensy's privacy policy says it uses organizational and technical measures to protect personal information and does not process sensitive personal information. | The privacy policy says customer data is stored on servers in the European Union, including Germany, and that transfers from the EEA, UK, or Switzerland may use EU Standard Contractual Clauses. |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | AnyChat combines a support inbox, knowledge base, ticketing system, automation, and bots for customer support teams. |
| Paid from | 45 | 9 |
Plans
AiSensy
- Free ForeverFree
- Basic$45 a month
- Pro$99 a month
- Premium$299 a month
- Unlimited$899 a month
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72 a year
In their own words
AiSensy
AiSensy is a WhatsApp marketing and engagement platform built on official WhatsApp APIs. Businesses can send broadcasts, schedule them up to two months ahead, and use multiple messaging categories. Drag-and-drop chatbots can route conversations to human agents, while AiSensy’s WhatsApp AI agents are described as handling context-aware conversations around the clock. Click-to-WhatsApp ads and WhatsApp Forms capture information in chats. Listed integrations include Shopify, Razorpay, WooCommerce, WebEngage, Zapier, PayU, and LeadSquared; a free API integration can connect APIs and automate notifications from CRMs or portals. The service is available on Android, iOS, and web, with API access. Free Forever costs nothing and has fair-use limits, including up to 200 agents, 500 tags, 100 attributes, and 50 segments. Basic is $45 a month. WhatsApp conversation credits are recharged separately, with per-message charges depending on the recipient’s country. Separate AI Agent Builder and chatbot builder plans are also listed.
AnyChat
AnyChat brings customer conversations, tickets, a knowledge base, automation, and bots into a support platform for web, iOS, Android, and API use. Its shared inbox collects messages from channels such as Messenger, Instagram, and WhatsApp, where teams can assign, tag, and track conversations. No-code flows can route requests by channel, intent, or customer segment and hand them to human agents. The website widget lets visitors contact a business through live chat, WhatsApp, Messenger, and other channels. Incoming emails can become tickets automatically, with configurable assignments, statuses, priorities, types, and filters. The knowledge base supports a custom domain and articles with text, images, video, and code blocks. Listed channels also include Twilio SMS, Telegram, Viber, LINE, WeChat, Zalo, and an API channel. The mobile experience includes inbox and conversation views, predefined replies, AI help, and reassignment. Plans include a free option, Starter at $9 a month, Advanced at $14 a month, and Growth at $19 a month; a 14-day trial is listed.