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Chat Data

chat-data.com

From $15.83/mo Free plan WebAPISelf-hosted
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Spec score 9.0 #15 of 257 in Chatbot Builders

What it is

Chat Data is an AI agent platform for customer-support chatbots and live chat on websites. Businesses can build agents from documents and site content, then deploy them through a chat widget, API, or channels such as WhatsApp, Slack, Messenger, Instagram, Telegram, Discord, and LINE. Agents can be trained from uploads, Google Drive, Notion, YouTube, and video or audio inputs. The platform includes a visual flow builder, bot generation, knowledge-base answers, and live handoff to human agents. It also supports real-time voice mode and customized ElevenLabs voices. Chat Data lists 834 built-in MCP apps with more than 10,000 tools, alongside third-party integrations including Zendesk, Shopify, and WordPress. Its REST API uses bearer-token authentication and is limited to 600 requests per minute. The service offers a free plan and paid plans from $15.83/mo (annual). Free includes 100 message credits per month; conversation history is retained for 0.5 years on Free and longer on paid tiers.

Spec sheet

Product
Chat Data is an AI agent platform for customer-support chatbots and live chat on websites, built from documents or site content and deployable through a chat widget or API.Read 28 Sep 2026 · chat-data.com
Audience
The Terms say the service is intended for professional entities to facilitate their business operations.Read 28 Sep 2026 · chat-data.com
Free plan
YesRead 22 Sep 2026 · chat-data.com
Paid from
15.83Read 22 Sep 2026 · chat-data.com
API
The REST API requires bearer-token authentication and enforces a rate limit of 600 requests per minute.Read 28 Sep 2026 · chat-data.com
AI bot generation
YesRead 22 Sep 2026 · chat-data.com
Channels
Chat Data supports website chat, WhatsApp, Slack, Messenger, Instagram, Telegram, Discord and LINE with live handoff to human agents.Read 28 Sep 2026 · chat-data.com
Data residency
The DPA states that conversation and training data are stored in Switzerland, with primary infrastructure on Oracle Cloud and blob storage on Azure in Switzerland.Read 28 Sep 2026 · chat-data.com
Data training
Agents can be trained with uploaded data, Google Drive, Notion, YouTube, video and audio inputs.Read 28 Sep 2026 · chat-data.com
Deployment channels
multichannelRead 22 Sep 2026 · chat-data.com
HIPAA
A HIPAA Business Associate Agreement is available for customers on the Standard plan or above.Read 28 Sep 2026 · chat-data.com
Human handoff
YesRead 22 Sep 2026 · chat-data.com
Included conversations
2000Read 22 Sep 2026 · chat-data.com
Knowledge-base answers
YesRead 22 Sep 2026 · chat-data.com
MCP integrations
The platform lists 834 built-in MCP apps providing more than 10,000 tools.Read 28 Sep 2026 · chat-data.com
PII protection
Chat Data says it automatically detects and anonymizes personally identifiable information before sending it to LLM models, then restores original values in responses.Read 28 Sep 2026 · chat-data.com
Retention limits
The pricing page lists conversation-history retention of 0.5 years for Free, 1 year for Entry, 3 years for Standard and 5 years for Professional.Read 28 Sep 2026 · chat-data.com
Security certifications
Chat Data states that it is SOC 2 Type I and Type II certified and GDPR compliant.Read 28 Sep 2026 · chat-data.com
Third-party integrations
Listed integrations include Discord, Slack, Telegram, WhatsApp, Messenger, Instagram, Line, Zapier, Make, Zendesk, WordPress, Shopify, PrestaShop, WooCommerce, Shopware and Magento.Read 28 Sep 2026 · chat-data.com
Visual flow builder
YesRead 22 Sep 2026 · chat-data.com
Voice
The platform supports real-time voice mode and customized voices from ElevenLabs.Read 28 Sep 2026 · chat-data.com

Plans and prices

Free Free 100 message credits/month · 1.6M training characters/month · 100 scraped pages/month · 1 AI agent · 400K chatbot characters · 1 AI action/chatbot Read 28 Sep 2026 · chat-data.com
Entry $15.83 a month billed annually 2,000 message credits/month · 88M training characters/month · 1,500 scraped pages/month · 2 AI agents · 33M chatbot characters · 5 team members Read 28 Sep 2026 · chat-data.com
Standard $82.50 a month billed annually 10,000 message credits/month · 220M training characters/month · 7,500 scraped pages/month · 7 AI agents · 44M chatbot characters · 20 team members · 2.5GB blob storage Read 28 Sep 2026 · chat-data.com
Professional $332.50 a month billed annually 40,000 message credits/month · 440M training characters/month · 24,000 scraped pages/month · 20 AI agents · 55M chatbot characters · 1,000 team members · 10GB blob storage Read 28 Sep 2026 · chat-data.com
Enterprise Priced on request Use your own server/database or obtain a dedicated chatbot management page Read 28 Sep 2026 · chat-data.com

Every Chat Data plan and price →

Strong points and limits

Strong points

  • Trains from uploads, Google Drive, Notion, YouTube, video, and audio.
  • Supports website chat and several messaging channels.
  • Live handoff to human agents is supported.
  • Free plan includes 100 message credits monthly.
  • States SOC 2 Type I and II certified and GDPR compliant.

Limits

  • Free plan has 100 message credits per month.
  • REST API limit is 600 requests per minute.
  • Free conversation history is retained for 0.5 years.

Who it suits

It suits businesses building customer-support agents from their own documents or online content, especially those needing multiple messaging channels or human handoff. Its terms describe the service as intended for professional entities.

Verdict

Chat Data combines content-trained agents, multichannel deployment, voice, and human handoff. A free plan is available, while Entry starts at $15.83/mo billed annually; plan limits and retention periods vary.

Where Specifiction places it

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