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SPECIFICTION
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Wonderchat

wonderchat.io

From $124/mo Free plan WebiOSAndroid
Visit wonderchat.io
Spec score 8.8 #23 of 257 in Chatbot Builders

What it is

Wonderchat creates AI agents for customer service and sales that answer questions using company content and cite sources in their replies. A support agent can handle repetitive questions and pass conversations to a person; a sales agent can qualify visitors, capture leads, and book demos. Knowledge can come from websites, private pages, support tickets, PDFs, documents, and spreadsheets, with scheduled syncing available. Agents can flag uncertain or unanswerable questions for escalation rather than guessing, and Wonderchat says they respond in more than 40 languages. The service can be embedded on websites or used in native iOS and Android apps; the customer service offering also lists WhatsApp and SMS. Integrations include HubSpot, Zendesk, Microsoft Teams, Freshdesk, and others. Wonderchat states it is SOC 2 Type II certified and GDPR compliant, with Frankfurt EU hosting and a HIPAA BAA available. The Free plan is free and includes one agent, 50 stored webpages, and 20 credits. Basic is $124 a month billed yearly; a 7-day trial is listed.

Spec sheet

Product
Wonderchat builds AI agents for customer service and sales that answer from company content and cite sources in replies.Read 11 Oct 2026 · wonderchat.io
Intended users
The pricing page describes Free for trying it on a site, Basic for small support teams, Scale for growing support operations and Enterprise for large or regulated teams.Read 11 Oct 2026 · wonderchat.io
Free plan
YesRead 21 Sep 2026 · wonderchat.io
Paid from
124Read 21 Sep 2026 · wonderchat.io
Integrations
Listed integrations include HubSpot, Telegram, Microsoft Teams, Discord, Facebook Messenger, SharePoint, Zendesk, Twilio, Freshdesk and ActiveCampaign.Read 11 Oct 2026 · wonderchat.io
Security
Wonderchat states that it is SOC 2 Type II certified and GDPR compliant, with Frankfurt EU hosting and a HIPAA BAA available.Read 11 Oct 2026 · wonderchat.io
AI bot generation
YesRead 21 Sep 2026 · wonderchat.io
Answer safeguards
The agent can detect low-confidence or unanswerable questions and escalate them instead of guessing.Read 11 Oct 2026 · wonderchat.io
Channels
The product can be embedded on websites and deployed in native iOS and Android apps; its customer service agent page also lists WhatsApp and SMS.Read 11 Oct 2026 · wonderchat.io
Deployment channels
multichannelRead 21 Sep 2026 · wonderchat.io
Human handoff
YesRead 21 Sep 2026 · wonderchat.io
Included conversations
1000Read 21 Sep 2026 · wonderchat.io
Knowledge sources
Agents can be trained on websites, private pages, support tickets, PDFs, documents and spreadsheets, with scheduled content sync available.Read 11 Oct 2026 · wonderchat.io
Knowledge-base answers
YesRead 21 Sep 2026 · wonderchat.io
Languages
Wonderchat says its agents respond in more than 40 languages.Read 11 Oct 2026 · wonderchat.io
Plan limits
The Free plan includes 20 credits, 50 stored webpages and one AI Agent, while the Scale plan includes about 5,000 monthly resolutions and four AI Agents.Read 11 Oct 2026 · wonderchat.io
Security practices
Its compliance portal says its core database and software providers encrypt personal data and that Wonderchat does not store user passwords.Read 11 Oct 2026 · trust.wonderchat.io
Support and enterprise
The Enterprise plan lists priority support, custom integrations and SSO sign-on.Read 11 Oct 2026 · wonderchat.io
Support and sales
The customer service agent handles repetitive support questions and can hand conversations to a human, while the sales agent qualifies visitors, captures leads and books demos.Read 11 Oct 2026 · wonderchat.io

Plans and prices

Free Free $0 /month; billed yearly ~10 resolutions/month · 20 credits · 50 webpages stored · 1 AI Agent Read 11 Oct 2026 · wonderchat.io
Basic $124 a month $124 /month; billed yearly ~1,000 resolutions/month · 5,000 credits/month · 1,000 webpages/agent · 2 AI Agents · 3 Team Seats Read 11 Oct 2026 · wonderchat.io
Scale $417 a month $417 /month; billed yearly ~5,000 resolutions/month · 25,000 credits/month · 2,500 webpages/agent · 4 AI Agents · Advanced Analytics · Voice Agent Read 11 Oct 2026 · wonderchat.io
Extra Message Credits $29.99, paid once One-time fee Extra 1,000 message credits Read 11 Oct 2026 · wonderchat.io
Enterprise Priced on request Contact sales; starts at $1499 Custom resolutions · Custom storage capacity · Priority Support · SOC 2 & HIPAA · Custom integrations · SSO · SMS Agent Read 11 Oct 2026 · wonderchat.io

Every Wonderchat plan and price →

Strong points and limits

Strong points

  • Answers use company content and cite sources.
  • Can escalate uncertain questions to a human.
  • Supports more than 40 languages.
  • Free plan includes one AI Agent.

Limits

  • Free plan includes about 10 resolutions monthly.
  • Basic costs $124 a month, billed yearly.

Who it suits

The Free plan is described for trying Wonderchat on a site, while Basic is aimed at small support teams. Scale and Enterprise are described for growing operations and large or regulated teams.

Verdict

Wonderchat combines customer support and sales agents with source-based answers and configurable escalation. Its free plan has limited monthly resolutions, while larger plans list higher agent and resolution capacities.

Where Specifiction places it

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