Specifiction
For vendors
AdvertiseTop spots, featured rows, home sponsor Get listedAdd a product we don't cover yet Claim a listingFree: verify the domain, then correct your page Vendor dashboardNumbers, orders and placements
List your tool
Vendor dashboard
Tech riderRev. 4 Oct 2026

Haptik

Ch 407.7of 257 Chatbot Builders
  1. 1Runs onAndroid, API, iOS, Web
  2. 2CostsNot stated by the maker
  3. 3Deployment channelsmultichannel
  4. 4Visual flow builderYes
  5. 5AI bot generationYes
  6. 6Knowledge-base answersYes
  7. 7Human handoffYes
6 lines stated Written from the maker's own pages: haptik.ai
Visit site Alternatives
The Haptik homepage

Overview

Haptik is ranked #40 of 257 in chatbot builders on Specifiction, made by Haptik (Mumbai, Maharashtra, India). It runs on Android, API, iOS, Web.

Haptik plans and pricing

All plans
Enterprise Not published Pricing not published; request a demo haptik.ai · 4 Oct 2026

Compared on chatbot builders

Deployment channels
multichannelhaptik.ai
Visual flow builder
Yeshaptik.ai
AI bot generation
Yeshaptik.ai
Knowledge-base answers
Yeshaptik.ai
Human handoff
Yeshaptik.ai

Facts

Product
Haptik offers conversational AI agents designed to improve customer experiences at enterprise scale.haptik.ai · 4 Oct 2026
Use cases
Its agents support customer service, sales, bookings, and lead qualification.haptik.ai · 4 Oct 2026
Voice AI
Voice agents handle phone queries with intent detection, context-aware responses, and support for more than 100 languages.haptik.ai · 4 Oct 2026
Agent builder
The platform supports model selection including GPT, Llama, and Claude, and deployment across web, chat, and voice.haptik.ai · 4 Oct 2026
Knowledge sources
Agents can use enterprise knowledge from PDFs, DOCX, PPTX, CSV files, and websites, with multiple RAG systems for information retrieval.haptik.ai · 4 Oct 2026
Analytics
Custom dashboards track agent performance and metrics including first-time resolution, customer satisfaction, and NPS.haptik.ai · 4 Oct 2026
Integrations
The integrations page lists channels and services including WhatsApp, Instagram, Facebook Messenger, Shopify, HubSpot, Zendesk, Salesforce, Freshdesk, Stripe, and Razorpay.haptik.ai · 4 Oct 2026
Security
Haptik says its AI Agent platform complies with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, and is independently audited by BDO India LLP.haptik.ai · 4 Oct 2026
Enterprise capacity
The company describes its platform as supporting 200,000 concurrent users and 99.9% uptime.haptik.ai · 4 Oct 2026
Support
Haptik says customers receive a dedicated Customer Success Manager from day one.haptik.ai · 4 Oct 2026
Target customers
The company describes its AI products as serving enterprises in retail, e-commerce, fintech, and other industries.haptik.ai · 4 Oct 2026
Sales contact
The site directs business inquiries to [email protected] and invites visitors to request a demo.haptik.ai · 4 Oct 2026
Company ownership
Haptik says it is part of Jio Platforms Limited, which acquired a majority shareholding in 2019.haptik.ai · 4 Oct 2026

Company

Founded
2013haptik.ai · 28 Sept 2026
Headquarters
Mumbai, Maharashtra, Indiahaptik.ai · 28 Sept 2026

Best Haptik alternatives

See all 20
All accessCh 01 IBM watsonx Assistant Free planFree trialAPI from $140/mo8.9 All accessCh 02 AiSensy Free planFree trialAndroid from $6/mo8.9 All accessCh 03 Amazon Lex Free planAndroidAPI from $0.50/mo8.8 All accessCh 04 Intercom Free trialAndroidiOS from $19/mo8.6 All accessCh 05 Yellow.ai Free planWebiOS Free to start8.4 All accessCh 06 Workato Agentic Free planFree trialAPI from $75/mo8.4

Where it ranks on Specifiction

Is Haptik yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote Haptik

Sources