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SPECIFICTION
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ShipHero WMS

shiphero.com

From $1,995/mo WebWindowsmacOSiOSAPI
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Spec score 7.6 #16 of 36 in Order Fulfillment Software

What it is

ShipHero WMS is warehouse management software for eCommerce brands and third-party logistics providers. It handles orders and returns, mobile picking and packing, live carrier rates, inventory insights, and reports. Inventory functions include multi-warehouse allocation, purchase orders and receiving, replenishment levels, cycle counting, kitting, putaway, and logs. Store and marketplace integrations include Amazon, BigCommerce, WooCommerce, eBay, Etsy, Magento 2.x, Shopify, Shopify Plus, Shopify POS, and Walmart, among others. Unsupported platforms can be handled through CSV order imports or a ShipHero API connection. The iOS app provides access to picking, receiving, inventory management, and Bluetooth scanner workflows; packing and workstation applications are available for Windows and Mac. ShipHero says it supports multifactor authentication and SAML2 single sign-on, is GDPR compliant, and is SOC 2 Type 2 audited and attested. Support tickets and email support are available around the clock. Standard WMS for Brands costs $1,995 a month, and WMS for 3PLs costs $2,145 a month. There is no free plan.

Spec sheet

Purpose
ShipHero WMS is warehouse management software built for eCommerce brands and third-party logistics providers.Read 1 Oct 2026 · shiphero.com
API
When a platform is not directly supported, users can import orders by CSV or build a connection using the ShipHero API.Read 1 Oct 2026 · software-help.shiphero.com
Integrations
Supported store and marketplace integrations include Amazon, BigCommerce, WooCommerce, Google Shopping, eBay, Etsy, Magento 2.x, MyStore.no, Shopify, Shopify Plus, Shopify POS, and Walmart.Read 1 Oct 2026 · software-help.shiphero.com
Security
ShipHero states that it is SOC 2 Type 2 audited and attested, maintains a business continuity program, and is GDPR compliant.Read 1 Oct 2026 · shiphero.com
Support
Support tickets and email support are available 24 hours per day, 7 days per week, with monitoring during regional business hours.Read 1 Oct 2026 · shiphero.com
Founded
2013Read 28 Sep 2026 · shiphero.com
3PL capabilities
The 3PL offering includes billing tools for recurring fees, storage, shipments, picking, returns, and ad hoc charges.Read 1 Oct 2026 · software-help.shiphero.com
Authentication
ShipHero supports multifactor authentication and SAML2 single sign-on.Read 1 Oct 2026 · shiphero.com
Core workflows
The software supports order and return management, mobile picking and packing, live carrier rates, inventory insights, and actionable reports.Read 1 Oct 2026 · shiphero.com
Desktop apps
Packing and workstation applications are available for Windows and Mac workstations.Read 1 Oct 2026 · shiphero.com
Inventory tools
ShipHero lists multi-warehouse allocation, purchase orders and receiving, replenishment levels, cycle counting, kitting, logs and reports, and putaway.Read 1 Oct 2026 · get.shiphero.com
Mobile app
The ShipHero WMS iOS app provides real-time access to picking, receiving, inventory management, and Bluetooth scanner workflows.Read 1 Oct 2026 · shiphero.com
Notable requirement
Location Aware Picking requires an account on, or willing to move to, ShipHero's usage-based pricing model and requires warehouse mapping plus a CAD file or detailed floor plan.Read 1 Oct 2026 · software-help.shiphero.com
Target customers
ShipHero says more than 5,000 warehouses across North America and beyond use it, including Shopify Plus brands and high-volume 3PL providers.Read 1 Oct 2026 · shiphero.com

Plans and prices

Standard WMS for Brands $1,995 a month per month Returns · Automation Rules · Rate Shopper · Lot & Expiration · Warehouse Routing · Setup & Training · 24/7/365 Support Read 1 Oct 2026 · get.shiphero.com
WMS for 3PLs $2,145 a month per month All Standard Features · Sandbox Account · Contract Options · 3PL Billing · Marketplace Listing · Customer Portals Read 1 Oct 2026 · get.shiphero.com
Enterprise WMS for Brands Priced on request All Standard Features · Increase API Rate · Sandbox Account · Contract Options · Dedicated CSM Read 1 Oct 2026 · get.shiphero.com

Every ShipHero WMS plan and price →

Strong points and limits

Strong points

  • Supports multi-warehouse allocation and cycle counting.
  • iOS app includes picking, receiving, and inventory workflows.
  • CSV import or API connections cover unsupported platforms.
  • Support tickets and email support are available 24/7.
  • Supports multifactor authentication and SAML2 single sign-on.

Limits

  • No free plan is listed.
  • Standard WMS for Brands costs $1,995 a month.
  • Location Aware Picking requires warehouse mapping and a floor plan or CAD file.

Who it suits

ShipHero says it is built for eCommerce brands and 3PL providers. The listed plans and features may suit operations managing multiple warehouses, marketplace orders, and returns.

Verdict

ShipHero WMS combines warehouse workflows, marketplace connections, and mobile tools, with separate listed plans for brands and 3PLs. Review the monthly costs and Location Aware Picking requirements before choosing it.

Where Specifiction places it

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