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SPECIFICTION
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Sinch RCS for Business

sinch.com

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Spec score 7.1 #25 of 34 in RCS Messaging Platforms

Spec sheet

Purpose
Sinch RCS for Business lets brands send rich, personalized, interactive messages to customers in their native messaging inbox.Read 3 Oct 2026 · sinch.com
Integrations
Sinch Engage lists direct integrations with HubSpot, Salesforce, Zoho CRM, Shopify, and NetSuite; feature availability may differ by ecosystem.Read 3 Oct 2026 · sinch.com
Security
Sinch's Trust Center lists ISO 27001:2022, SOC 2 Type I and II, PCI, GDPR, CSA, HECVAT, and HIPAA badges.Read 3 Oct 2026 · trust.sinch.com
Headquarters
Stockholm, SwedenRead 28 Sep 2026 · sinch.com
Founded
2008Read 28 Sep 2026 · sinch.com
Company
Sinch says it was founded in 2008 and has headquarters in Stockholm.Read 3 Oct 2026 · group.sinch.com
Action limits
A message can have up to 11 suggested actions or replies, while rich cards and carousels can each accommodate up to 4.Read 3 Oct 2026 · sinch.com
Analytics
Sinch reports whether messages were submitted to the RCS Agent, delivered, read, and clicked.Read 3 Oct 2026 · sinch.com
No app download
Messages from verified brands land in the native messaging inbox, with no customer download required.Read 3 Oct 2026 · sinch.com
Personalization
Sinch says its Conversation API can use relevant details from stored chats and analytics to personalize conversations.Read 3 Oct 2026 · sinch.com
Pricing
RCS pricing varies by region; Sinch says to contact its sales team for a detailed quote tailored to business needs.Read 3 Oct 2026 · sinch.com
Registration and availability
RCS Agent registration and approval timelines vary by country, and RCS support differs across countries and operators.Read 3 Oct 2026 · sinch.com
Rich media
Messages can include images, audio, video, carousels, and interactive buttons.Read 3 Oct 2026 · sinch.com
SMS fallback
For phones and networks that do not support RCS, messages can fall back to web experiences over SMS.Read 3 Oct 2026 · sinch.com
Suggested actions
Supported suggested actions include dialing a number, viewing or sharing a location, opening a URL, and creating a calendar event.Read 3 Oct 2026 · sinch.com
Supported media
The page lists real-time receipts, high-resolution images, video, audio, carousels, and message reactions as supported by RCS.Read 3 Oct 2026 · sinch.com
Verified identity
The page says only verified companies can use RCS and describes verified messaging with a brand logo as a way to build trust.Read 3 Oct 2026 · sinch.com

Plans and prices

Sinch RCS for Business Priced on request Contact sales for a detailed quote; RCS pricing varies by region and carrier. Carrier fees and setup costs may apply · RCS Agent registration required Read 3 Oct 2026 · sinch.com

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Where Specifiction places it

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