SmartSuite Enterprise Service Desk pricing
7 plans read from smartsuite.com
Team$15 a month annually; $20/user/month billed monthlyminimum 3 users · 5,000 records/solution · 50 GB storage · 5,000 automations/month · 5,000 API transactions/month Read 20 Oct 2026 · help.smartsuite.com
Team$15 a month annually; $20 per seat/month billed monthlyminimum 3 billable users · unlimited solutions · 5,000 records per solution · 50 GB file storage · 30-day recycle bin Read 29 Sep 2026 · smartsuite.com
Professional$32 a month annually; $36 per seat/month billed monthlyminimum 5 billable users · unlimited solutions · 100,000 records per solution · 100 GB file storage · 45-day recycle bin Read 29 Sep 2026 · smartsuite.com
Professional$32 a month annually; $36/user/month billed monthlyminimum 5 users · 100,000 records/solution · 100 GB storage · 50,000 automations/month · 50,000 API transactions/month · two-factor authentication Read 20 Oct 2026 · help.smartsuite.com
EnterprisePriced on request custom pricingminimum 10 billable users · unlimited solutions · 400,000 records per solution · 500 GB file storage · 60-day recycle bin · SSO · SCIM · audit logs · IP restrictions · European data residency · premium support Read 29 Sep 2026 · smartsuite.com
EnterprisePriced on request custom pricingminimum 10 users · 400,000 records/solution · 500 GB storage · SSO · SCIM · audit logs · IP restrictions · DLP · European data residency · premium support Read 20 Oct 2026 · smartsuite.com
SignaturePriced on request custom usage-based pricingtailored records, automations, API calls, storage and activity-history limits · premium support Read 20 Oct 2026 · help.smartsuite.com
In short
- SmartSuite Enterprise Service Desk has a free plan (Enterprise).
- A free trial is offered.
- Paid plans published: 4, from $15 a month.
- 3 plans are priced on request (Enterprise, Enterprise, Signature).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Alloy Navigator | $19/mo | No | Yes |
| Desk365 | $1/mo | Yes | Yes |
| Jira | $7.91/mo | Yes | Yes |
| GLPI | €19/mo | No | Yes |
| HaloITSM | £33/mo | No | Yes |
| KIX | €33/mo | Yes | Yes |
| Lansweeper | — | Yes | Yes |
| Freshservice | $19/mo | No | Yes |