Tech riderRev. 4 Oct 2026

Softeon Freight Audit + Payment

Ch 416.0of 65 Order Management Software
  1. 1Runs onNot stated by the maker
  2. 2CostsNot stated by the maker
  3. 3Rate validationYes
  4. 4ERP integrationsInfor, Microsoft Dynamics, NetSuite, Oracle EBS, Quad, SAP
2 lines stated Written from the maker's own pages: softeon.com
The Softeon Freight Audit + Payment homepage

Overview

Softeon Freight Audit + Payment is ranked #41 of 65 in order management software on Specifiction.

Softeon Freight Audit + Payment plans and pricing

All plans
Freight Audit + Payment Not published No public price listed · Supports parcel, LTL, and full truckload shipments softeon.com · 4 Oct 2026

Compared on order management software

Rate validation
Yessofteon.com
ERP integrations
Infor, Microsoft Dynamics, NetSuite, Oracle EBS, Quad, SAPsofteon.com

Facts

Purpose
Freight Audit + Payment is designed to reduce freight spend and can reduce or eliminate the need for third-party freight audit firms.softeon.com · 4 Oct 2026
Audit process
The software rates and audits freight bills across several dozen attributes and accessorials and performs a three-way match of shipment information, proof of delivery, and the carrier’s bill.softeon.com · 4 Oct 2026
Overcharge detection
It can identify, document, and report overcharges such as missed parcel delivery commitments, miscalculated truckload accessorial charges, and LTL freight misclassification.softeon.com · 4 Oct 2026
Refund follow-up
The shipper still needs someone to contact carriers to obtain refunds, which the brochure says can be handled by internal staff or outsourced separately.softeon.com · 4 Oct 2026
Cost allocation
The system allocates revenue and freight cost to SKU level to support more accurate calculation of cost of goods sold.softeon.com · 4 Oct 2026
Tracking and analytics
It includes shipment tracking, customer service capabilities, freight spend and volume analysis, and pre-packaged internal and carrier KPIs.softeon.com · 4 Oct 2026
3PL feature
A revenue margin management tool for 3PLs monitors buy-sell freight costs and helps keep them within specified margin parameters.softeon.com · 4 Oct 2026
Intended users
The brochure says FAP can benefit companies in every sector and highlights ecommerce companies and business units seeking to improve profitability by reducing shipping costs.softeon.com · 4 Oct 2026
Integrations
Softeon lists sample ERP integrations including Infor, Microsoft Dynamics, NetSuite, Oracle EBS, Quad, and SAP; the page describes these as integrations for Softeon software generally.softeon.com · 4 Oct 2026
Security
Softeon’s privacy policy says its systems are regularly tested and audited for compliance with SOC 2 Trust Services Criteria and identifies TLS 1.2 for protecting personal information in transmission.softeon.com · 4 Oct 2026
Support
Softeon’s About page states that it provides 24×7 support across the globe.softeon.com · 4 Oct 2026

Company

Headquarters
Reston, Virginia, USAsofteon.com · 28 Sept 2026

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