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Softeon Freight Audit + Payment

softeon.com

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Spec score 6.9 #50 of 68 in Order Management Software

Spec sheet

Purpose
The product audits freight bills to help companies reduce freight spend and identify carrier errors and overcharges.Read 9 Oct 2026 · softeon.com
Intended users
Softeon says the product can benefit companies in every sector and may be especially useful for ecommerce companies or business units seeking profitability through lower shipping costs.Read 9 Oct 2026 · softeon.com
Integrations
Softeon lists sample integrations for its software generally, including ERP systems Infor, Microsoft Dynamics, NetSuite, Oracle EBS, Quad, and SAP; the page does not specify that each is a Freight Audit + Payment integration.Read 9 Oct 2026 · softeon.com
Security
Softeon’s privacy policy says its systems are regularly tested and audited for compliance with SOC 2 Trust Services Criteria.Read 9 Oct 2026 · softeon.com
Support
Softeon says it provides 24×7 support across the globe.Read 9 Oct 2026 · softeon.com
Headquarters
Reston, Virginia, USARead 28 Sep 2026 · softeon.com
3PL feature
A revenue margin management tool for 3PLs monitors buy-sell freight costs and helps keep them within specified margin parameters.Read 4 Oct 2026 · softeon.com
3PL margin tool
A revenue margin management tool for 3PLs monitors and controls buy-sell freight costs against specified margin parameters.Read 9 Oct 2026 · softeon.com
Analytics
Analytics include freight spend and volume analysis and pre-packaged internal and carrier KPIs.Read 9 Oct 2026 · softeon.com
Audit matching
It rates and audits bills across several dozen attributes and accessorials, matching shipment information, proof of delivery, and the carrier’s freight bill.Read 9 Oct 2026 · softeon.com
Audit process
The software rates and audits freight bills across several dozen attributes and accessorials and performs a three-way match of shipment information, proof of delivery, and the carrier’s bill.Read 4 Oct 2026 · softeon.com
Cost allocation
The system allocates revenue and freight cost to SKU level to support more accurate calculation of cost of goods sold.Read 4 Oct 2026 · softeon.com
Encryption
Softeon’s privacy policy identifies TLS 1.2 as a method used to protect personal information in transmission.Read 9 Oct 2026 · softeon.com
Overcharge detection
It can identify, document, and report overcharges such as missed parcel delivery commitments, miscalculated truckload accessorial charges, and LTL freight misclassification.Read 4 Oct 2026 · softeon.com
Overcharge examples
It can identify, document, and report missed parcel delivery commitments, miscalculated truckload accessorial charges, and LTL freight misclassification.Read 9 Oct 2026 · softeon.com
Refund follow-up
Shippers still need someone to contact carriers to obtain refunds, either through internal staff or by outsourcing that activity.Read 9 Oct 2026 · softeon.com
SKU allocation
The system allocates revenue and freight cost to SKU level to support more accurate cost-of-goods-sold calculations.Read 9 Oct 2026 · softeon.com
Tracking and analytics
It includes shipment tracking, customer service capabilities, freight spend and volume analysis, and pre-packaged internal and carrier KPIs.Read 4 Oct 2026 · softeon.com
Tracking and service
Shipment tracking and customer service capabilities help measure carrier billing and delivery performance.Read 9 Oct 2026 · softeon.com

Plans and prices

Freight Audit + Payment Priced on request Price not published · supports parcel, LTL, and full truckload shipments Read 9 Oct 2026 · softeon.com

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