SpotMe
spotme.com
What it is
SpotMe is an enterprise event engagement platform that connects event interactions with CRM data. It supports in-person, hybrid, virtual, webinar, and on-demand events, with registration, QR-code check-in, attendee verification, and badge printing. Attendee tools include live polls, moderated Q&A, chat, gamification, and networking. Organizers can build event apps and mobile event apps; branded app store apps are included in Advanced and Enterprise plans. Listed integrations include Eloqua, HubSpot, Veeva, Swoogo, Marketo, Pardot, RainFocus, Salesforce, and IQVIA. Customers can choose data hosting in Switzerland, Germany, the US, Singapore, or Australia. SpotMe says it encrypts data at rest and in transit, conducts regular security audits, follows GDPR and CCPA, and is ISO/IEC 27001 certified; its SOC 2 Type II principles are audited annually. Starter covers up to 2 events, Business up to 5, and Advanced up to 25, while Enterprise is custom. All listed plans include 24/7 support. Pricing is on request, and a free trial is available. SpotMe was founded in 2000 and is headquartered in Lausanne, Switzerland.
Spec sheet
- What it does
- SpotMe is an enterprise event-engagement platform for branded in-person, virtual and hybrid events, with CRM-connected engagement data.Read 14 Oct 2026 · spotme.com
- Free plan
- NoRead 22 Sep 2026 · spotme.com
- API
- The pricing page links to a SpotMe Developer API.Read 8 Oct 2026 · spotme.com
- Integrations
- The listed native integrations include Eloqua, HubSpot, Veeva, Swoogo, Marketo, Pardot, RainFocus, Salesforce and IQVIA.Read 14 Oct 2026 · spotme.com
- Security
- SpotMe states that it encrypts data at rest and in transit, performs regular internal and independent audits, and secures its Android and iOS apps with Promon Shielder.Read 14 Oct 2026 · spotme.com
- Compliance
- SpotMe states that it follows GDPR and CCPA, has annual SOC 2 Type II audits, participates in CSA STAR and is ISO/IEC 27001 certified.Read 14 Oct 2026 · spotme.com
- Support
- All listed plans include 24/7 support with a 30-second response, and the pricing page also lists phone, email, and chat support.Read 8 Oct 2026 · spotme.com
- Headquarters
- Lausanne, SwitzerlandRead 28 Sep 2026 · spotme.com
- Founded
- 2000Read 28 Sep 2026 · spotme.com
- API authentication
- API access requires organization-level API Developer permission and bearer tokens generated in Backstage; tokens are valid for five years.Read 14 Oct 2026 · support.spotme.com
- API documentation depth
- Developer documentation includes organization, workspace and module routes, data models, endpoint attributes, examples and integration recipes, with workspace-specific details requiring login.Read 14 Oct 2026 · developer.spotme.com
- API limits
- The API is limited to three requests per second with bursts up to five, batches up to 5,000 documents and payloads up to 5 MB.Read 14 Oct 2026 · support.spotme.com
- Backstage CMS
- Backstage is SpotMe's CMS for building and personalizing event apps and content hubs without coding or handling app-store updates.Read 14 Oct 2026 · support.spotme.com
- Check-in and badging
- Onsite tools provide QR scanning, gate controls, capacity checks, walk-in registration, attendance tracking and badge printing on several printer models.Read 14 Oct 2026 · spotme.com
- Company facts
- LinkedIn lists SpotMe as privately held, founded in 2001, headquartered in Chicago, with 51–200 employees.Read 14 Oct 2026 · linkedin.com
- Company legal name
- Crunchbase lists SpotMe Inc. as the legal name and also identifies SpotMe SA, SpotMe Pte Ltd and SpotMe Holding SA as related names.Read 14 Oct 2026 · crunchbase.com
- Data hosting
- SpotMe says customers can choose data hosting in Switzerland, Germany, the US, Singapore, or Australia.Read 8 Oct 2026 · spotme.com
- Data residency
- Customers can choose separate data-residency regions in the European Union, United States or Singapore; the pricing FAQ also lists Switzerland, Germany and Australia.Read 14 Oct 2026 · spotme.com
- Documentation and training
- SpotMe provides a knowledge base, monthly release notes, support articles and free Academy courses covering Backstage, content hubs, onsite work and templates.Read 14 Oct 2026 · academy.spotme.com
- Engagement
- Attendees can use live polls, moderated Q&A, chat, gamification, and networking tools.Read 8 Oct 2026 · spotme.com
- Event apps
- SpotMe offers an event app builder and mobile event apps, with branded app store apps included in Advanced and Enterprise plans.Read 8 Oct 2026 · spotme.com
- Event formats
- The platform supports hosted conferences, roadshows, field-marketing events, sponsored third-party events, webinars and on-demand experiences.Read 14 Oct 2026 · getapp.com
- Free trial
- The maker invites prospective customers to contact SpotMe for a free trial of the full platform.Read 8 Oct 2026 · spotme.com
- Interactive engagement
- Native engagement modules include polls, moderated Q&A, word clouds, applause, gamification, quizzes and activity feeds.Read 14 Oct 2026 · spotme.com
- Lead capture
- Lead capture supports attendee QR scanning, qualification forms, live lead editing, reporting and individual or team tracking.Read 14 Oct 2026 · spotme.com
- Licence
- SpotMe's services are proprietary; its agreement grants customers a paid, non-exclusive, non-transferable licence for internal use of contract property.Read 14 Oct 2026 · spotme.com
- Limit: analytics and setup complexity
- Capterra reviewers mention difficult metric navigation, missing automation, complex Backstage customization and broken email-button behavior.Read 14 Oct 2026 · capterra.com
- Limit: missing backstage mobile editing
- Some G2 reviewers want to make event updates from the mobile app instead of needing a computer.Read 14 Oct 2026 · g2.com
- Limit: pricing
- A Capterra reviewer says SpotMe is costly, although they considered its savings worthwhile compared with physical events.Read 14 Oct 2026 · capterra.com
- Limit: reliability complaint
- A TrustRadius reviewer identified possible outages or reliability issues as an area needing improvement.Read 14 Oct 2026 · trustradius.com
- Limit: speaker and chatbot gaps
- Reviewers report that linking speaker accounts for attendee chat and embedding a custom chatbot or AI assistant are not natively supported.Read 14 Oct 2026 · g2.com
- Limit: usability and customization
- G2 reviewers report that new users can find menu customization and some tasks difficult, and that the user experience could be more flexible.Read 14 Oct 2026 · g2.com
- Maker ownership
- Swiss Post took a majority stake in SpotMe Holding SA on April 3, 2023, while SpotMe continued operating independently.Read 14 Oct 2026 · site.post.ch
- Marketo integration
- The Marketo connector synchronizes leads, personalized event access, attendance and livestream engagement, and can clone Marketo programs.Read 14 Oct 2026 · support.spotme.com
- Networking
- Attendees can receive personalized agendas, targeted push notifications, newsfeed content and interest-based matchmaking.Read 14 Oct 2026 · spotme.com
- Notable plan limits
- Starter includes up to 2 events, Business up to 5, and Advanced up to 25; Enterprise is described as a custom plan.Read 8 Oct 2026 · spotme.com
- Praise: event engagement
- Capterra reviewers describe strong hybrid and virtual-event capabilities, livestreaming, networking, polling and helpful implementation support.Read 14 Oct 2026 · capterra.com
- Praise: usability and support
- G2 reviewers repeatedly praise ease of use, organized event management, customization, reliability and responsive customer support.Read 14 Oct 2026 · g2.com
- Public API
- SpotMe exposes a REST API using JSON over HTTPS at an api.spotme.com v2 workspace endpoint.Read 14 Oct 2026 · support.spotme.com
- Rating on Apple App Store
- Rating overview unavailable because the app has not received enough ratings or reviewsRead 14 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.4 out of 5 from 14 reviewsRead 14 Oct 2026 · capterra.com
- Rating on G2
- 4.7 out of 5 from 203 reviewsRead 14 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.7 out of 5 from 34 ratingsRead 14 Oct 2026 · gartner.com
- Rating on GetApp
- 4.4 out of 5 from 14 reviewsRead 14 Oct 2026 · getapp.com
- Rating on Google Play
- 2.4 out of 5 from 70 reviewsRead 14 Oct 2026 · play.google.com
- Rating on TrustRadius
- 9.8 out of 10 from 4 reviewsRead 14 Oct 2026 · trustradius.com
- Registration
- Registration includes branded RSVP pages, one-field signup, unlimited custom fields, automated email cadences and QR-code confirmations.Read 14 Oct 2026 · spotme.com
- Registration and check-in
- Features include customizable event registration, QR-code check-in, attendee verification, and badge printing.Read 8 Oct 2026 · spotme.com
- Salesforce integration
- The Salesforce SpotMe Sync App supports two-way synchronization, flexible attendee matching, unlimited custom-field mapping and near-real-time engagement data.Read 14 Oct 2026 · spotme.com
- System requirements
- The mobile app requires at least iOS 17 or Android 7.0; Linux devices are unsupported, and full-HD streaming needs 4.8 Mbps download bandwidth.Read 14 Oct 2026 · support.spotme.com
- Target customers
- SpotMe says it serves enterprise customers, with particular experience in life sciences, professional services, and other critical industries.Read 8 Oct 2026 · spotme.com
- Virtual production
- SpotMe virtual events provide activity feeds, multi-presenter live streaming, breakout rooms, live captioning, registration, engagement tools, on-demand content and templates.Read 14 Oct 2026 · spotme.com
Plans and prices
Strong points and limits
Strong points
- Supports five event formats.
- Includes registration, check-in, and attendee engagement tools.
- Customers can choose among five data-hosting regions.
- All listed plans include 24/7 support.
- Integrates with Salesforce, HubSpot, Veeva, and others.
Limits
- No free plan is available.
- Pricing is on request.
- Starter covers up to 2 events.
- Advanced covers up to 25 events.
Who it suits
SpotMe suits enterprise organizations running events across in-person and digital formats, especially those in life sciences, professional services, and other critical industries. Its event allowances may help teams choose a plan based on event volume.
Verdict
SpotMe brings event operations, attendee engagement, apps, and CRM integrations into one platform. Buyers will need to request pricing and match their expected event count to a plan.
Where Specifiction places it
- Event Mobile App Software#3 of 328.5
- Event Management Software#17 of 1819.0
- Virtual Event Platforms#6 of 478.5
- Event Badge Printing Software#14 of 498.5