SPS Analytics
spscommerce.com
What it is
SPS Analytics is a cloud, web-based Decision Intelligence platform from SPS Analytics in Minneapolis, Minnesota. It connects retail sales, inventory, and item-performance data for supplier decisions. SKU- and location-level sales across retailers and channels are linked with sell-through and inventory information to support forecasting, replenishment, and allocation. Users can monitor days of supply, distribution gaps, and performance changes while working to rebalance inventory, reduce excess stock, prevent stockouts, and avoid markdowns. SPS retrieves, validates, and standardizes data from trading partners, then matches enriched performance data to a supplier’s catalog. Results can appear in dashboards, scheduled reports, files, or cloud integrations with business-intelligence and planning systems. Customers using Snowflake or Databricks can receive validated retail data in those environments. Refreshes are daily where retailers provide daily data and weekly for many others; store-level and margin visibility depend on available data. Implementation varies by data sources and scope, with structured onboarding. Pricing is on request.
Spec sheet
- What it does
- SPS Analytics, now presented as Decision Intelligence, connects retail sales, inventory and item-performance data so suppliers can make operational decisions.Read 21 Oct 2026 · spscommerce.com
- Purpose
- Decision Intelligence turns fragmented retail sales, inventory, and item performance data into a connected foundation for proactive decisions.Read 3 Oct 2026 · spscommerce.com
- Deployment
- cloudRead 21 Sep 2026 · spscommerce.com
- Security
- SPS’s Trust Center describes its data protection program and lists controls including audit logging, role-based access control, backups, and encryption at rest.Read 3 Oct 2026 · trust.spscommerce.com
- Support
- Analytics support is offered by email and phone in the US, Europe and Australia; SPS also advertises 24/7/365 global support for its products.Read 21 Oct 2026 · help.analytics.spscommerce.com
- Headquarters
- Minneapolis, Minnesota, United StatesRead 28 Sep 2026 · spscommerce.com
- Founded
- 2001Read 28 Sep 2026 · spscommerce.com
- Access
- The SPS Analytics sign-in page says users without an account should ask their SPS Commerce administrator or account manager to set them up.Read 3 Oct 2026 · analytics.spscommerce.com
- Analytics Monitor
- The Plus bundle includes a monitor showing the processing status of trading-partner files and allowing event notifications.Read 21 Oct 2026 · spscommerce.com
- API authentication
- SPS API guidance requires OAuth 2.0 tokens from Auth0 and authenticated requests, normally using bearer tokens in the Authorization header.Read 21 Oct 2026 · spscommerce.github.io
- API documentation
- SPS publishes a public GitHub-hosted REST API standards site covering authentication and token handling.Read 21 Oct 2026 · spscommerce.github.io
- Cloud data shares
- For customers using Snowflake or Databricks, the new platform can deliver validated retail data directly into those environments for analytics and enterprise reporting.Read 3 Oct 2026 · spscommerce.com
- Cloud integrations
- The upgraded platform supports cloud data shares with Snowflake and Databricks and identifies Oracle NetSuite as a supported cloud data-share option.Read 21 Oct 2026 · spscommerce.com
- Company headquarters
- SPS lists its corporate headquarters at 333 South Seventh Street, Suite 1000, Minneapolis, Minnesota 55402.Read 21 Oct 2026 · spscommerce.com
- Company size
- LinkedIn classifies SPS Commerce as a public company headquartered in Minneapolis with 1,001–5,000 employees.Read 21 Oct 2026 · linkedin.com
- Custom reporting
- Power Users can build to-date, totals and trend reports with weekly, monthly, quarterly, seasonal and yearly views plus variance and same-store comparisons.Read 21 Oct 2026 · help.analytics.spscommerce.com
- Data availability
- SPS says data refreshes daily for retailers that provide daily data and weekly for many others, while store-level and margin visibility depend on available retailer or supplier data.Read 3 Oct 2026 · spscommerce.com
- Data preparation
- SPS retrieves, validates, standardizes and enriches trading-partner data against a supplier product catalog.Read 21 Oct 2026 · spscommerce.com
- Data-network scale
- SPS says it receives data from more than 4,000 retailers, distributors and grocers for over 53,000 suppliers across more than one million supply-chain connections.Read 21 Oct 2026 · spscommerce.com
- Delivery
- Insights are available through dashboards, scheduled reports, file delivery, or cloud integrations into BI and planning systems.Read 3 Oct 2026 · spscommerce.com
- Delivery options
- Insights can be consumed through dashboards, scheduled reports, file delivery or cloud integrations into BI and planning systems.Read 21 Oct 2026 · spscommerce.com
- Demand analysis
- The platform shows SKU- and location-level sales across retailers and channels, connecting sell-through and inventory data to support forecasting, replenishment, and allocation.Read 3 Oct 2026 · spscommerce.com
- Demand visibility
- The product shows sell-through at SKU and location level across retailers and channels to support forecasting, replenishment and allocation.Read 21 Oct 2026 · spscommerce.com
- Documentation
- The Analytics Help Center has getting-started, how-to, tips and FAQ collections totaling dozens of articles.Read 21 Oct 2026 · help.analytics.spscommerce.com
- Founded claim
- SPS’s own history page says it has helped businesses since 2001.Read 21 Oct 2026 · spscommerce.com
- Implementation
- Implementation timelines vary by data sources and scope, and SPS says its team handles data retrieval, validation, standardization, and setup through structured onboarding.Read 3 Oct 2026 · spscommerce.com
- Independent deployment listing
- SoftwareWorld lists cloud-hosted deployment and web, iPhone and Android access for the product.Read 21 Oct 2026 · softwareworld.co
- Inventory and margin
- Users can monitor days of supply, distribution gaps, and performance shifts to help rebalance inventory, reduce excess stock, prevent stockouts, and avoid markdowns.Read 3 Oct 2026 · spscommerce.com
- Inventory protection
- It monitors days of supply, distribution gaps and performance changes so teams can rebalance inventory, prevent stockouts and reduce markdowns.Read 21 Oct 2026 · spscommerce.com
- Legacy feature depth
- The published Select/Plus description lists more than 800 retail metrics and attributes for ad-hoc reporting, with tables, charts, filters, drilldowns, exports, alerts and emailed reports.Read 21 Oct 2026 · spscommerce.com
- Legal name
- Crunchbase identifies the company’s legal name as SPS Commerce, Inc.Read 21 Oct 2026 · crunchbase.com
- Licence
- SoftwareWorld classifies SPS Commerce Analytics as proprietary rather than open source.Read 21 Oct 2026 · softwareworld.co
- Limit: billing
- G2 reviewers report incorrect invoices or charges placed on billing holds and want faster corrections.Read 21 Oct 2026 · g2.com
- Limit: cancellation and pricing
- Trustpilot complaints describe difficult cancellation timing, unexpected billing, lengthy setup and pricing viewed as excessive.Read 21 Oct 2026 · trustpilot.com
- Limit: customization
- G2 reviewers report that dashboards and reports are mostly prebuilt, limiting highly tailored views and complex calculated fields.Read 21 Oct 2026 · g2.com
- Limit: performance
- G2 reviewers mention sluggish performance on large datasets or peak-load queries.Read 21 Oct 2026 · g2.com
- Limit: value and fees
- GetApp summarizes recurring complaints about high fees, confusing billing and pricing that is difficult for small businesses.Read 21 Oct 2026 · getapp.com
- Migration news
- SPS announced a phased 2026 migration to a new Decision Intelligence platform with updated navigation, SSO, faster processing and preserved dashboards, reports and scheduled outputs.Read 21 Oct 2026 · spscommerce.com
- Praise: customer support
- GetApp's review analysis highlights fast, knowledgeable support and convenient phone and live-chat access.Read 21 Oct 2026 · getapp.com
- Praise: decision visibility
- G2 reviewers praise store-level sales visibility, location comparisons and clearer understanding of product performance.Read 21 Oct 2026 · g2.com
- Praise: onboarding and support
- G2 reviewers repeatedly describe implementation help, onboarding and support as responsive and useful.Read 21 Oct 2026 · g2.com
- Rating on G2
- 4.5 out of 5 from 27 reviewsRead 21 Oct 2026 · g2.com
- Rating on GetApp
- 4.2 out of 5 from 528 reviewsRead 21 Oct 2026 · getapp.com
- Rating on SoftwareWorld
- Not rated yet from 0 reviewsRead 21 Oct 2026 · softwareworld.co
- Rating on Trustpilot
- 2.5 out of 5 from 22 reviewsRead 21 Oct 2026 · trustpilot.com
- Retail execution
- Promotion, assortment and retailer-performance analysis gives sales and planning teams shared data for retailer discussions.Read 21 Oct 2026 · spscommerce.com
- Security certifications
- SPS says its security framework is based on ISO/IEC 27001 and that it maintains ISO/IEC 27001:2013, SOC 1 Type 2 and SOC 2 Type 2 certifications.Read 21 Oct 2026 · spscommerce.com
- Self-hosting
- The product is described as cloud hosted, with no self-hosted deployment option stated.Read 21 Oct 2026 · softwareworld.co
- Target users
- The product supports sales and account management, demand planning and supply chain, marketing and revenue operations, and analytics and business intelligence teams.Read 3 Oct 2026 · spscommerce.com
- Workforce disclosure
- SPS’s 2025 Form 10-K reports 2,948 employees worldwide at December 31, 2025.Read 21 Oct 2026 · sec.gov
Plans and prices
Strong points and limits
Strong points
- Connects sales, sell-through, and inventory data
- Supports forecasting, replenishment, and allocation
- Provides dashboards, reports, files, and cloud integrations
- Delivers validated data to Snowflake or Databricks
- Includes automated insights and root-cause analysis
Limits
- Pricing is available only on request
- Refresh frequency varies by retailer data
- Store-level and margin views depend on available data
- Implementation timing varies by scope
Who it suits
It is intended for sales and account-management, demand-planning and supply-chain, marketing and revenue-operations, and analytics teams. Supplier-focused organizations needing connected retail performance data are the clearest fit.
Verdict
SPS Analytics centralizes fragmented retail information into operational views for forecasting and inventory decisions. Its usefulness depends on the data supplied by trading partners and the scope of implementation.
Where Specifiction places it
- Business Intelligence Tools#50 of 897.8
- Augmented Analytics Software#19 of 327.5