Databox
databox.com
What it is
Databox brings performance metrics and business context together for teams and agents to analyze, report on and act on results. Its AI Analyst answers plain-language questions using metrics, goals and historical business data. Teams can use shareable dashboards and scheduled reports, and share performance with people who do not have a login. Databox connects to more than 130 tools, as well as databases, spreadsheets and APIs; examples include Google Analytics 4, HubSpot, Google Sheets and Facebook Ads. The company says its integrations include more than 4,000 curated metrics. Agents and routines can automate recurring analysis and workflows under user oversight. The cloud service runs on the web and offers an API, hourly refreshes, embedded analytics and natural-language queries. Free includes one user, three data sources, one dashboard and report, and 50 AI credits per month; its maximum sync frequency is daily. Analyst, Team Core and Team Scale list hourly maximum sync frequency. Free is available, with a 14-day trial and paid plans from $71 a month billed annually. Databox describes its audience as growing businesses, agencies and AI implementers. Its security practices include encryption at rest and in transit, access controls, and a statement that data is not used to train AI models.
Spec sheet
- What it does
- Databox combines data, metric definitions and business context for AI analysis, reporting and performance workflows.Read 20 Oct 2026 · databox.com
- Product
- Databox brings performance data, metrics, and business context together so teams and agents can analyze, report, and act on performance.Read 5 Oct 2026 · databox.com
- Intended users
- Databox describes its product for growing businesses, agencies, and AI implementers.Read 5 Oct 2026 · databox.com
- Deployment
- cloudRead 21 Sep 2026 · databox.com
- Free plan
- YesRead 21 Sep 2026 · databox.com
- API
- The REST API can create datasets, ingest data, update metrics and automate account workflows.Read 20 Oct 2026 · developers.databox.com
- Integrations
- Databox advertises connections to more than 130 tools plus spreadsheets, databases and warehouses.Read 20 Oct 2026 · databox.com
- Security
- Databox says data is encrypted at rest and in transit, access controlled, and not used to train AI models; it also cites SOC 2 controls and GDPR-aligned practices.Read 5 Oct 2026 · databox.com
- Support
- The listed plans include chat and email support.Read 5 Oct 2026 · databox.com
- Headquarters
- Boston, Massachusetts, USARead 28 Sep 2026 · databox.com
- Company
- Databox, Inc. lists its address as 6 Liberty Square, Boston, Massachusetts, USA.Read 5 Oct 2026 · databox.com
- AI analyst
- Genie answers business questions in natural language and produces performance summaries.Read 20 Oct 2026 · databox.com
- Automation
- Databox describes agents and routines that automate recurring analysis and workflows under user oversight.Read 5 Oct 2026 · databox.com
- Automations
- Routines schedule recurring analysis, while skills and agents can automate repeated work under user oversight.Read 20 Oct 2026 · databox.com
- Company founding and headquarters
- LinkedIn lists Databox as founded in 2012 and headquartered in Boston, Massachusetts.Read 20 Oct 2026 · linkedin.com
- Company legal name
- Crunchbase identifies the company as Databox, Inc.Read 20 Oct 2026 · crunchbase.com
- Company size
- LinkedIn lists Databox in the 51–200 employee range.Read 20 Oct 2026 · linkedin.com
- Dashboards
- Users can build interactive dashboards from templates or customize them to visualize performance.Read 20 Oct 2026 · databox.com
- Embedded analytics
- YesRead 21 Sep 2026 · databox.com
- Forecasting and benchmarks
- The mobile listing describes forecasting future metric outcomes and benchmarking against similar companies.Read 20 Oct 2026 · play.google.com
- Free plan limits
- The Free plan lists one user, three data sources, 50 AI credits per month, and one dashboard and report.Read 5 Oct 2026 · databox.com
- Goals
- Databox lets teams set goals from historical data and monitor progress in dashboards and its mobile app.Read 20 Oct 2026 · databox.com
- Investors
- Crunchbase lists nine investors, including Founder Collective and Gary Hromadko, while the company names Founder Collective, Accomplice and Techstars on its about page.Read 20 Oct 2026 · crunchbase.com
- Licence
- The terms reserve Databox technology and intellectual property to the company and grant only a limited internal-business-use right, indicating proprietary software.Read 20 Oct 2026 · databox.com
- Limit: integration depth
- TrustRadius reviewers request more direct integrations and deeper options for services such as ActiveCampaign and Intercom.Read 20 Oct 2026 · trustradius.com
- Limit: pricing
- GetApp reviewers say the free tier is useful for small businesses, but paid plans and advanced features can feel expensive.Read 20 Oct 2026 · getapp.com
- Limit: reliability and support
- G2 and Trustpilot reviews include reports of broken templates or metrics, slow fixes, recurring breakage and difficult support experiences.Read 20 Oct 2026 · g2.com
- Limit: syncing and customization
- GetApp summarizes complaints about restricted customization and occasional synchronization problems.Read 20 Oct 2026 · getapp.com
- MCP extensibility
- Databox MCP connects trusted Databox metrics and context to AI tools such as Claude.Read 20 Oct 2026 · databox.com
- Metrics and integrations
- The company says its integrations include more than 4,000 curated metrics.Read 5 Oct 2026 · databox.com
- Metrics and KPIs
- The platform centralizes KPIs and supports custom calculated metrics across connected sources.Read 20 Oct 2026 · thedigitalprojectmanager.com
- Mobile availability
- Official documentation says mobile apps are available for iOS and Android, with Apple Watch support for iOS.Read 20 Oct 2026 · help.databox.com
- Named integrations
- The integration catalog includes HubSpot, Salesforce, GA4, Google Ads, Shopify, Stripe, LinkedIn Ads, Mailchimp, SEMrush and many others.Read 20 Oct 2026 · databox.com
- Natural-language queries
- YesRead 21 Sep 2026 · databox.com
- Notable 2026 incident
- The official status history records a GitHub integration outage from August 16 to August 19, 2026, with possible incomplete data for that period.Read 20 Oct 2026 · status.databox.com
- Notable 2026 product news
- Databox announced on October 6, 2026 that conversations with Genie could be turned into polished reports.Read 20 Oct 2026 · databox.com
- Plan sync limits
- The pricing page lists daily maximum sync frequency for Free and hourly maximum sync frequency for Analyst, Team, and Custom plans.Read 5 Oct 2026 · databox.com
- Praise: ease and visualization
- Independent reviewers commonly praise the intuitive interface, easy setup, attractive dashboards and clear visualizations.Read 20 Oct 2026 · getapp.com
- Praise: integrations and reporting
- Reviewers repeatedly value bringing many sources together, customizable dashboards, templates and automated client reporting.Read 20 Oct 2026 · g2.com
- Rating on Apple App Store
- The listing says there are not enough ratings or reviews to display an overview.Read 20 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.6 out of 5 from 205 reviewsRead 20 Oct 2026 · capterra.com
- Rating on G2
- 4.4 out of 5 from 194 reviewsRead 20 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 5.0 out of 5 from 3 reviewsRead 20 Oct 2026 · gartner.com
- Rating on GetApp
- 4.6 out of 5 from 205 reviewsRead 20 Oct 2026 · getapp.com
- Rating on Google Play
- 3.8 out of 5 from 288 reviewsRead 20 Oct 2026 · play.google.com
- Rating on Trustpilot
- 3.2 out of 5 from 26 reviewsRead 20 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 8 out of 10 from the reviewed listing sampleRead 20 Oct 2026 · trustradius.com
- Refresh frequency
- hourlyRead 21 Sep 2026 · databox.com
- Reporting
- Databox supports shareable dashboards and reports, and says performance can be shared with anyone without a login.Read 5 Oct 2026 · databox.com
- Reports
- Reports can be scheduled and shared as automatically updated presentations or links.Read 20 Oct 2026 · thedigitalprojectmanager.com
- Scheduled reports
- YesRead 21 Sep 2026 · databox.com
- SDKs and documentation
- Databox provides API references with endpoint, parameter and example-request documentation, plus integration guides in its developer portal.Read 20 Oct 2026 · developers.databox.com
- Security certifications
- Databox states that it is SOC 2 certified and GDPR compliant.Read 20 Oct 2026 · databox.com
- Security controls
- Databox says data is encrypted with AES-256 at rest and TLS 1.2 or higher in transit, with weekly full and daily differential backups on AWS.Read 20 Oct 2026 · databox.com
- Self-hosting
- Databox is delivered as a hosted service and its terms grant use of the service rather than a self-hosted distribution.Read 20 Oct 2026 · databox.com
- Support resources
- The help center contains feature guides, AI material, developer docs, how-to articles and product updates.Read 20 Oct 2026 · help.databox.com
Plans and prices
Strong points and limits
Strong points
- Connects to more than 130 tools.
- Integrations include more than 4,000 curated metrics.
- Free plan includes one dashboard and report.
- Reports can be shared without a login.
Limits
- Free plan is limited to three data sources.
- Free plan maximum sync frequency is daily.
- Free plan includes one user.
- Paid plans start at $71 a month, billed annually.
Who it suits
Databox suits growing businesses, agencies and AI implementers that want to combine business data in dashboards and reports. Its natural-language queries and automated analysis routines may also suit teams that need recurring performance reporting.
Databox in depth
Read the full write-up
Databox brings business metrics and context together for analysis, reporting, and automated workflows. It suits growing businesses, agencies, and AI implementers that need to consolidate performance data across tools. Its breadth of reporting and analysis is balanced by firm user, source, and AI-credit limits on most plans.
Overview
Databox is a cloud-based product from Boston-based Databox, founded in 2012. It connects performance data from tools, databases, spreadsheets, and APIs for teams to analyze and share. Dashboards and reports can be shared with people who do not have a login, making it easier to circulate results outside the group working in Databox.
Refresh cadence depends on the plan: Free has a daily maximum sync frequency, while Analyst, Team, and Custom have an hourly maximum. That distinction matters for users monitoring metrics during the day; Free is better suited to less frequent updates. Databox also supports embedded analytics, though the available plan allowances should guide how much data and how many users can be accommodated.
Key features
Connections and metrics: Databox connects to 130+ tools, along with databases, spreadsheets, and APIs. Examples include Google Analytics 4, HubSpot, Google Sheets, and Facebook Ads. The company says its integrations include more than 4,000 curated metrics. This breadth helps bring different performance sources into one reporting workflow, but source allowances remain limited on the lower tiers.
AI Analyst: The Analyst answers plain-language questions using metrics, goals, and historical business data. Monthly AI credits range from 50 on Free to 1,000 on Team Scale, so the free allowance is a constrained introduction rather than a basis for sustained, frequent analysis.
Reports and routines: Shareable dashboards, scheduled reports, and routines for recurring analysis and workflows support regular performance reviews. Databox describes its agents and routines as operating under user oversight, a useful distinction for teams that want automation without handing it control.
Security: Databox says data is encrypted at rest and in transit, access is controlled, and customer data is not used to train AI models. It also cites SOC 2 controls and GDPR-aligned practices.
Pricing
The Free plan costs nothing, billed free forever. It includes one user, three data sources, 50 AI credits per month, and one dashboard and report. Daily maximum sync frequency is the key compromise; this tier fits an individual evaluating the workflow or reporting modest needs, but its single-user and source caps leave little room for a growing team.
Analyst costs $71 a month, billed annually, for one user, five data sources, and 150 AI credits per month. It raises the sync maximum to hourly, but retains a single seat, making it most appropriate for a solo operator who values fresher data and more analysis capacity.
Team Core costs $199 a month, billed annually, and provides three users, ten data sources, and 500 AI credits per month. It is a measured step up for a small team, though the three-seat limit and ten-source cap may constrain broader reporting. Team Scale costs $319 a month, billed annually, with ten users, 30 data sources, and 1,000 AI credits per month. Its higher allowances make it the stronger fit for a larger group or more connected reporting operation.
Agency starts at $79 a month, billed annually, with unlimited users, 20 data sources, and 300 AI credits per month. Client packs add one client and five data sources per pack as an agency grows. This structure can suit agencies that need many internal users and client separation, but the starting price is not the complete cost for additional client capacity.
Custom pricing applies for more users or data sources, flexible AI credits, setup and integration services, and embedded engineer support. Paid plans include chat and email support. A 14-day free trial is available; the stated billing terms for paid tiers are annual, except the Custom plan, whose price is custom.
Platforms
Databox runs in the cloud and supports web access and an API. Its hourly maximum sync on paid plans is useful for monitoring during the day, but it is not a real-time refresh promise.
Who it's for
Databox is a strong match for growing businesses, agencies, and AI implementers that need combined performance reporting, scheduled updates, and plain-language analysis. Agencies may find the client-pack structure useful, while businesses with small teams can choose among seat and source allowances. It is less suited to users who need more than one seat on the entry paid tier, require faster-than-hourly updates, or expect generous AI usage at no cost.
Pros and cons
Pros: Connections span 130+ tools and other data sources, with more than 4,000 curated metrics; reports can be shared without requiring viewers to log in; and higher tiers combine hourly sync with larger user, source, and AI-credit allowances.
Cons: Free sync is limited to a daily maximum, and its one-user, three-source, 50-credit, one-dashboard-and-report allowance is narrow. Analyst remains a single-user plan, while the annual billing terms and per-client-pack agency expansion require careful cost planning.
Alternatives
For an option with a free plan and a paid conversion-based offer, consider Singular; its listed platforms include Android, iOS, web, and API. Power My Analytics offers a free Sample Data plan with unlimited sample-data sources, all destinations, Data Builder access, and MCP and API access, making it worth considering when that free sample-data setup fits. Improvado has a $100.00 USD-per-month MCP Only plan with 2M rows per year, daily sync, 300 MCP actions per week, and one workspace; choose it when those MCP and row allowances better match the need.
Definite offers a free self-hosted option with two users, two connectors, 1 GB storage, five monthly credits, and daily sync. MarinOne is a paid alternative whose Connect plan starts at $500 per month and includes five data sources, 90 days of backfill, 24 months of retention, and unlimited users. Octoboard has a €15/month Marketing Analytics plan with three connected data sources and specified marketing quotas, which may suit readers focused on those limits.
DashThis is a paid web option with an Individual plan at $54 a month, billed at $44/month when paid yearly, for three dashboards, 15 sources, and unlimited users and integrations. Quantcast has a free plan and campaign-cost-based pricing rather than a fixed platform plan price. For broader category browsing, see Marketing Analytics Software, Data Visualization Software, and Business Intelligence Tools.
Verdict
Choose Databox if your business or agency wants connected performance reporting, scheduled sharing, and plain-language analysis in one cloud product, and its source and AI-credit allowances fit your workload. Its most compelling advantage is the combination of broad connections and reporting options; look elsewhere if you need more generous entry-tier team capacity, less constrained free usage, or a different refresh cadence.
Verdict
Databox combines dashboards and scheduled reporting with plain-language analysis and automated routines. A free plan is available, while paid plans start at $71 a month when billed annually.
Where Specifiction places it
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