StoreMason

Spec sheet

What it does

StoreMason is a hosted ecommerce platform connecting customer storefronts, internal operations, and an approval-based assistant.Read 15 Oct 2026 · storemason.com

Purpose

StoreMason combines a customer storefront, a team Workroom, and Store Agent in one ecommerce platform.Read 12 Oct 2026 · storemason.com

Intended users

The platform is aimed at retailers and direct-to-consumer brands, as well as wholesalers, distributors, and manufacturers with business buyer needs.Read 12 Oct 2026 · storemason.com

Free plan

NoRead 21 Sep 2026 · storemason.com

Integrations

Current built-in integrations are listed in each agreement; bespoke integrations and development are separately reviewed and quoted.Read 15 Oct 2026 · storemason.com

Support

Standard plans include guided onboarding and email support with an initial response target of two business days.Read 15 Oct 2026 · storemason.com

Accessibility

StoreMason describes semantic structure, keyboard navigation, visible focus, readable contrast, reduced motion, responsive layouts, and testing at 320 pixels and 200% zoom.Read 15 Oct 2026 · storemason.com

API and SDKs

The public product, pricing, resource, and legal pages reviewed do not describe a public API, SDK, or developer documentation.Read 15 Oct 2026 · storemason.com

Audit history

Important actions retain visible status or history, and Store Agent records useful action history without raw prompts or credentials.Read 15 Oct 2026 · storemason.com

B2B and wholesale

The B2B product supports buyer accounts, catalog access, account pricing, quotes, order review, and repeat orders.Read 15 Oct 2026 · storemason.com

B2B features

The B2B platform includes company and location accounts, account-specific pricing, quotes, order review, and repeat ordering.Read 12 Oct 2026 · storemason.com

Catalog management

Workroom includes product and catalog tools whose availability depends on store setup.Read 15 Oct 2026 · storemason.com

Catalog migration

A reviewed migration may cover products, variants, categories, attributes, images or references, validation, and error reporting.Read 15 Oct 2026 · storemason.com

Certifications and commitments

StoreMason says it does not claim SOC 2 or ISO certification, formal PCI certification, guaranteed uptime, or 24/7 monitoring.Read 12 Oct 2026 · storemason.com

Commercial limitation

StoreMason says it has not served enough paying merchants to publish fixed pricing tiers.Read 15 Oct 2026 · storemason.com

Current ordering limits

Public card checkout is not switched on; the site describes requests, quotes, inquiries, and staff-assisted orders as current paths.Read 12 Oct 2026 · storemason.com

Customer requests

Workroom tracks customer or buyer questions requiring staff follow-up.Read 15 Oct 2026 · storemason.com

Discounts

The Experience Lab describes discount creation with guardrails as part of the connected product.Read 15 Oct 2026 · storemason.com

Geographic scope

The terms state that the beta services are governed for use in the United States and disputes are handled under California law in Los Angeles County.Read 15 Oct 2026 · storemason.com

Hosting

Hosting is included only within an agreed operating profile and is not marketed as unlimited.Read 15 Oct 2026 · storemason.com

Hosting model

hostedRead 21 Sep 2026 · storemason.com

Human approval

Store Agent cannot publish, activate payments, bypass permissions, or waive warning checks without Workroom confirmation.Read 15 Oct 2026 · storemason.com

Licence

The terms reserve rights in StoreMason software, designs, documentation, and trademarks; no open-source licence is stated.Read 15 Oct 2026 · storemason.com

Order operations

Workroom displays current order and fulfillment status and provides operational controls.Read 15 Oct 2026 · storemason.com

Payment status

Public card checkout is not switched on; current order paths are requests, quotes, inquiries, and staff-assisted orders.Read 15 Oct 2026 · storemason.com

Privacy and data

The privacy notice says StoreMason uses access controls, tenant isolation, encryption or hashing where appropriate, logging, and credential controls, and that no system is completely secure.Read 12 Oct 2026 · storemason.com

Privacy safeguards

The privacy notice describes access controls, tenant isolation, encryption or hashing where appropriate, logging, and credential controls.Read 15 Oct 2026 · storemason.com

Private preview

Teams can build and review a working storefront privately before deciding to publish it.Read 15 Oct 2026 · storemason.com

Retail and D2C

The retail product supports product discovery, collections, pickup planning, requests, and staff assistance.Read 15 Oct 2026 · storemason.com

Role-based access

Visibility and changes follow the signed-in team role and store.Read 15 Oct 2026 · storemason.com

Sales channels

multichannelRead 21 Sep 2026 · storemason.com

Security controls

StoreMason lists store separation, role-based access, MFA availability, rate limiting, controlled enrollment, approval gates, and audit visibility.Read 15 Oct 2026 · storemason.com

Security limits

StoreMason does not claim SOC 2, ISO, formal PCI certification, guaranteed uptime, or 24/7 monitoring.Read 15 Oct 2026 · storemason.com

Self-hosting

The terms describe StoreMason as hosted workrooms and hosted storefront tooling rather than self-hosted software.Read 15 Oct 2026 · storemason.com

Service providers

Named providers include Clerk, Railway, Stripe, Google Analytics after opt-in, and commerce infrastructure providers.Read 15 Oct 2026 · storemason.com

Source visibility

Store Agent shows the information behind answers and proposed actions before work is confirmed.Read 15 Oct 2026 · storemason.com

Store Agent

Store Agent answers questions from approved store data and prepares proposed product, content, discount, or store changes for review.Read 15 Oct 2026 · storemason.com

Support escalation

Urgent security reports are acknowledged promptly during beta, while other complete requests have a one-business-day target that is not guaranteed.Read 15 Oct 2026 · storemason.com

Terms limitation

The beta is provided as-is and as-available, without guarantees of uninterrupted service, sales, search ranking, or business results.Read 15 Oct 2026 · storemason.com

Trial terms

New owners receive 90 days from Workroom creation without a card, automatic renewal, or automatic billing, and Workroom access remains available afterward.Read 15 Oct 2026 · storemason.com

Visual storefront editing

The platform provides a visual editor for storefront pages with draft and publication controls.Read 15 Oct 2026 · storemason.com

Workroom

Workroom centralizes products, content, requests, orders, reports, settings, status, approvals, and recovery actions.Read 15 Oct 2026 · storemason.com

Plans and prices

Every StoreMason plan and price →

Where Specifiction places it

• Ecommerce platforms#170 of 2807.7