SureCam View Pro
surecam.com
What it is
SureCam View Pro combines fleet dash-camera video with GPS tracking for managers overseeing commercial vehicles. The platform shows live locations, live video, trip replay, and event-triggered alerts. AI event detection identifies collisions and unsafe driving; SureCam says this reduces false alerts by 90% and supports driver coaching. Managers can run or schedule reports covering trip history, driver performance, fleet maintenance, safety scores, and vehicle locations. Cloud storage allows retrieval without an SD card, with access to up to 50+ hours described. Account hierarchies can use cost centers and depots to target permissions, alerts, and reports. An open API and integrations with GeoTab, Masternaut, and C-track can expose SureCam video and telematics data in those platforms. SureCam describes encryption in transit and storage, customizable permissions, and routine security audits. Access is available on the web and iOS through Safari setup instructions. Pricing is on request, depends on fleet size and selected features, and requires at least three vehicles.
Spec sheet
- What it does
- SureCam combines connected dash-camera video, GPS tracking, cloud storage and fleet safety analytics for commercial fleets.Read 15 Oct 2026 · surecam.com
- Purpose
- SureCam View Pro combines fleet dash cam video and GPS tracking so managers can monitor live locations, review trips, and access event-triggered video alerts.Read 3 Oct 2026 · surecam.com
- Intended users
- SureCam describes the platform for business owners, safety managers, and fleet managers overseeing commercial vehicles.Read 3 Oct 2026 · surecam.com
- API
- SureCam states that its telematics platform has an open API for partner integrations.Read 15 Oct 2026 · surecam.com
- Integrations
- SureCam describes an open API and names GeoTab, Masternaut, and C-track as telematics integration partners whose platforms can show SureCam video and telematics data.Read 3 Oct 2026 · surecam.com
- Security
- SureCam says its cloud video data is encrypted in transmission and storage, access permissions can be customized, and it conducts routine security audits.Read 3 Oct 2026 · surecam.com
- Support
- SureCam provides a self-service help center with troubleshooting, software support, installation, and vehicle-specific installation guides.Read 3 Oct 2026 · help.surecam.com
- Headquarters
- Maplewood, Missouri, United StatesRead 28 Sep 2026 · surecam.com
- Account controls
- Account hierarchy can be organized around cost centers and depots for targeted user access, alerts, and reporting.Read 3 Oct 2026 · surecam.com
- AI detection
- AI identifies events such as harsh braking, tailgating, speeding, distraction and collisions and can issue in-cab audio nudges.Read 15 Oct 2026 · surecam.com
- Alerts and coaching
- AI-powered event detection identifies collisions and unsafe driving, and SureCam says this reduces false alerts by 90% and supports data-backed driver coaching.Read 3 Oct 2026 · surecam.com
- Apple app limitation
- The iPhone app requires iOS 17.5 or later; a reviewer reports recurring HTTP timeout popups that require restarting the app.Read 15 Oct 2026 · apps.apple.com
- Claims evidence
- Incident clips include synchronized video, GPS coordinates, speed and AI event classification for claims handling.Read 15 Oct 2026 · surecam.com
- Cloud video
- Footage uploads over cellular connectivity to cloud storage, removing the need to retrieve SD cards.Read 15 Oct 2026 · surecam.com
- Company facts
- LinkedIn lists SureCam as privately held, founded in 2013, headquartered in Maplewood, Missouri, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
- Company identity
- Terms identify the sellers as IT US Acquisition Company, LLC and SureCam (Europe) Limited.Read 15 Oct 2026 · surecam.com
- Data-use condition
- Terms say third-party imagery may be anonymized and commercially used, with customers responsible for required driver notices and consents.Read 15 Oct 2026 · surecam.com
- Documentation depth
- The help center provides platform, installation, troubleshooting, FAQ and software-support sections, with separate guidance for View, Track, Geotab and VTS.Read 15 Oct 2026 · support.surecam.com
- Driver identification
- Automatic Driver ID assigns trips to the relevant driver for accountability and reporting.Read 15 Oct 2026 · surecam.com
- Funding news
- SureCam announced a $36 million financing package on 6 January 2025, consisting of a $12.5 million Series B and a $23.5 million debt facility.Read 15 Oct 2026 · surecam.com
- GDPR and ISO
- SureCam states that it is GDPR compliant, employs a data-protection officer and is ISO 27001 certified.Read 15 Oct 2026 · surecam.com
- Geotab integration
- SureCam video, AI events, driver scores and location data can be surfaced inside Geotab.Read 15 Oct 2026 · surecam.com
- Google Play app
- SureCam Mobile has 500+ downloads, provides driving statistics and training videos, and shows no star rating or review count on the listing.Read 15 Oct 2026 · play.google.com
- Licence
- Terms grant customers a limited, non-exclusive, non-transferable licence to use the proprietary software during the contract term.Read 15 Oct 2026 · surecam.com
- Limit: connectivity and compatibility
- G2 reviews mention unknown trips possibly caused by network or satellite issues and complaints about camera or truck compatibility.Read 15 Oct 2026 · g2.com
- Limit: support coverage
- A G2 reviewer rated SureCam 2.5/5 and wanted local in-person help when cameras were moved or shut off.Read 15 Oct 2026 · g2.com
- Limit: Trustpilot complaints
- Trustpilot complaints include unrecovered video, poor connection or software, cancellation charges, alleged billing problems and website downtime.Read 15 Oct 2026 · trustpilot.com
- Live GPS
- Managers can see vehicle locations live, replay trips and review route and geofence data.Read 15 Oct 2026 · surecam.com
- Live streaming
- The platform can stream video from any connected vehicle on demand from desktop or mobile devices.Read 15 Oct 2026 · surecam.com
- Live video and GPS
- The platform provides live vehicle location data and instant video access, including live streaming and trip replay.Read 3 Oct 2026 · surecam.com
- Maintenance
- Maintenance tracking supports reminders based on mileage or engine hours.Read 15 Oct 2026 · surecam.com
- Minimum fleet
- The official quote form specifies a minimum fleet size of three vehicles.Read 15 Oct 2026 · surecam.com
- Mobile access
- SureCam support instructions describe setting up Track View/View Pro on iOS through Safari at track.surecam.com and adding it to the home screen.Read 3 Oct 2026 · support.surecam.com
- Other integrations
- SureCam describes partner connections including Fleetio, TruckerCloud, Whip Around, Peoplesafe, Applied Driving, TMC and Agile Claim.Read 15 Oct 2026 · surecam.com
- Praise: support and usability
- G2 reviewers repeatedly praise responsive real-person support, easy setup, competitive pricing and useful accident footage and tracking.Read 15 Oct 2026 · g2.com
- Praise: Trustpilot support
- Trustpilot reviewers commonly praise helpful staff, onboarding, quick troubleshooting and assistance retrieving footage.Read 15 Oct 2026 · trustpilot.com
- Pricing basis
- SureCam says pricing depends on fleet size and selected features, and that at least three fleet vehicles are required; it directs customers to request pricing rather than displaying amounts.Read 3 Oct 2026 · surecam.com
- Rating on Apple App Store
- 5.0 out of 5 from 2 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.7 out of 5 from 42 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- No rating out of 5 from 0 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Software Advice
- No rating out of 5 from 0 reviewsRead 15 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 4.4 out of 5 from 75 reviewsRead 15 Oct 2026 · trustpilot.com
- Reporting
- Managers can run reports on demand or schedule them to track trip history, driver performance, fleet maintenance, safety scores, and vehicle locations.Read 3 Oct 2026 · surecam.com
- Retention limit
- VTS documentation says device data and uploaded video are retained for up to 60 days unless customers download clips for longer retention.Read 15 Oct 2026 · support.surecam.com
- Safety scoring
- Driver safety scores and trend reports are generated from observed driving performance.Read 15 Oct 2026 · surecam.com
- Security and privacy
- SureCam says it uses secured networks, restricted staff access, SSL and PCI-certified payment processing, while acknowledging that absolute security cannot be guaranteed.Read 15 Oct 2026 · surecam.com
Plans and prices
Strong points and limits
Strong points
- Live GPS and video access
- AI collision and unsafe-driving detection
- Scheduled fleet and safety reports
- Open API and telematics integrations
- Cloud footage without SD card
Limits
- Pricing is on request
- At least three vehicles required
- Proprietary hardware compatibility
- Web and iOS access only
Who it suits
It is intended for business owners, safety managers, and fleet managers overseeing commercial vehicles. It suits organizations needing live fleet visibility, incident video, reporting, and driver coaching.
Verdict
SureCam View Pro links camera evidence, vehicle location, alerts, reporting, and coaching in a fleet-management platform. Buyers must request pricing and meet the three-vehicle minimum, while the listed integrations and security controls define its deployment scope.
Where Specifiction places it
- Fleet Dash Camera Software#4 of 218.6