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SWIRL AI Search

swirlaiconnect.com

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Spec score 7.8 #13 of 26 in AI Enterprise Search Software

What it is

SWIRL AI Search provides federated search across enterprise systems, querying source systems as each signed-in user and applying permissions there. The maker says searches do not copy, index, or move source content; retrieved text is held for the request. Its three-pass ranking uses keyword/BM25, E5-Large-V2 embedding re-ranking with hybrid fusion, and an MS-MARCO cross-encoder. SWIRL can generate cited answers from retrieved sources and flag claims unsupported by them. It lists more than 150 connectors, including Microsoft 365, Google Workspace, Salesforce, ServiceNow, GitHub, Confluence, Jira, Box, and databases, and supports more than 100 LLMs, including on-prem models through Ollama and compatible frameworks. Enterprise exposes a REST API and MCP server for agents to access ranked, permissioned answers. Customers can deploy on-prem, in a private VPC, or in a cloud tenant using Docker Compose or Kubernetes. Enterprise supports SSO through OAuth2/OpenID Connect and can use Microsoft Presidio to detect and redact personal information. The optional Semantic Cache is separately licensed and is an exception to the no-vector-store approach. Departmental licensing is $24,000/year; a free plan and free trial are listed.

Spec sheet

Product
SWIRL provides federated AI search across enterprise systems, querying live as each signed-in user with permissions enforced at the source.Read 30 Sep 2026 · swirlaiconnect.com
Audience
The maker positions SWIRL for enterprises that cannot centralize their data and identifies lawyers, analysts, and clinicians as examples of users relying on grounded AI answers.Read 30 Sep 2026 · swirlaiconnect.com
Deployment
SWIRL can run inside a customer's environment on-prem, in a private VPC, or in a cloud tenant, using Docker Compose or Kubernetes.Read 30 Sep 2026 · swirlaiconnect.com
Security
SWIRL Enterprise supports SSO through OAuth2/OpenID Connect, and the maker says source ACLs are preserved by passing through the user's identity.Read 30 Sep 2026 · swirlaiconnect.com
Compliance
The maker says customers configure SWIRL and their surrounding controls to meet their regulatory obligations; it offers configuration guidance and, under NDA, audit-support artifacts.Read 30 Sep 2026 · swirlaiconnect.com
Support
Departmental includes community and email support, Business includes a standard SLA and priority support, and Enterprise includes a premium SLA and named technical account manager.Read 30 Sep 2026 · swirlaiconnect.com
Headquarters
Waltham, Massachusetts, United StatesRead 28 Sep 2026 · swirlaiconnect.com
Founded
2024Read 28 Sep 2026 · swirlaiconnect.com
Agent access
The Enterprise product exposes a REST API and first-class MCP server for agents to access the same ranked, permissioned, cited answers.Read 30 Sep 2026 · swirlaiconnect.com
Answers
SWIRL generates cited answers from retrieved sources and can flag claims that are not supported by the retrieved material.Read 30 Sep 2026 · swirlaiconnect.com
Connectors
The maker lists more than 150 connectors, including Microsoft 365, Google Workspace, Salesforce, ServiceNow, GitHub, Confluence, Jira, Box, and databases.Read 30 Sep 2026 · swirlaiconnect.com
Limits
The optional Semantic Cache is separately licensed and is the exception to the no-vector-store approach; its caching is based on documents users have already retrieved with their credentials.Read 30 Sep 2026 · swirlaiconnect.com
LLMs
SWIRL supports more than 100 LLMs, including OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, and on-prem models through Ollama and compatible frameworks.Read 30 Sep 2026 · swirlaiconnect.com
PII controls
Enterprise can use Microsoft Presidio to detect and redact personal information, with redaction enabled per SearchProvider.Read 30 Sep 2026 · swirlaiconnect.com
Ranking
Its three-pass ranking uses keyword/BM25, E5-Large-V2 embedding re-ranking with hybrid fusion, and an MS-MARCO cross-encoder.Read 30 Sep 2026 · swirlaiconnect.com
Zero-copy retrieval
The maker says searches run against source systems without copying, indexing, or moving source content; retrieved text is held for the request duration.Read 30 Sep 2026 · swirlaiconnect.com

Plans and prices

Paid pilot $12,000, paid once 60-90 days; 100% credited to first annual contract Paid evaluation pilot Read 30 Sep 2026 · swirlaiconnect.com
Departmental $24,000 a year per year · annual license One business unit/workspace · core connector pack · SSO · MCP server + REST API · community & email support Read 30 Sep 2026 · swirlaiconnect.com
OEM & Source Code License $60,000 a year from $60K/year plus revenue share Annual platform fee · white-label · source-code option · on-prem deployment · dedicated OEM support Read 30 Sep 2026 · swirlaiconnect.com
Business $72,000 a year per year · annual license Multiple business units/workspaces · full 150+ connector library · business console · production agent/MCP access · standard SLA & priority support Read 30 Sep 2026 · swirlaiconnect.com
Enterprise Price not published per year · custom scope Unlimited business units · FedRAMP/air-gapped/gov-cloud option · on-prem or private-cloud deployment · premium SLA + named technical account manager · custom connectors Read 30 Sep 2026 · swirlaiconnect.com

Every SWIRL AI Search plan and price →

Strong points and limits

Strong points

  • Searches preserve source permissions through user identity
  • Cited answers can flag unsupported claims
  • More than 150 connectors are listed
  • More than 100 LLMs are supported
  • On-prem, private VPC, and cloud-tenant deployment

Limits

  • Departmental costs $24,000/year
  • Semantic Cache is separately licensed
  • Compliance depends on customer-configured controls
  • Personal-information redaction is enabled per SearchProvider

Who it suits

SWIRL is positioned for enterprises that cannot centralize their data. The maker names lawyers, analysts, and clinicians as examples of users who rely on grounded AI answers.

Verdict

SWIRL is designed for enterprise search where data stays in source systems and access follows user permissions. Consider deployment, compliance configuration, and the separately licensed Semantic Cache when evaluating it.

Where Specifiction places it

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