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Dropbox Dash

dash.dropbox.com

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Spec score 9.2 #1 of 26 in AI Enterprise Search Software

What it is

Dropbox Dash is an AI-powered workspace for searching team knowledge across connected apps and getting answers from work content. It can find files, images, and videos, then provide answers sourced from that content. Teams can organize and share material in Stacks, which retain original access settings. Full integrations include Slack, Dropbox, Google Drive, OneDrive, Confluence, Jira, Microsoft Teams, Asana, Zoom, Google Calendar, Outlook, Gmail, Notion, and Canva. Dash is available on the web, Windows, macOS, Android, and iOS, as well as through Chrome, Edge, and Safari extensions. The mobile app is available in select countries and supports activity, Stacks, search, and questions about content. The listed Dash for Teams price is $19 a month for up to 100 users; Dash for Business is $35 a year for over 100 users. A 30-day trial is available, but there is no free plan. Dropbox says customer data is not used to build generative AI models. Dash has SOC 2 Type II compliance and adheres to GDPR and CCPA; plans may add a future connected-app item limit with at least 30 days’ notice.

Spec sheet

What it does
Dropbox Dash combines AI search, chat, summarization, writing and organization across connected work applications.Read 15 Oct 2026 · help.dropbox.com
Product
Dropbox Dash is an AI-powered workspace for searching team knowledge across apps and getting answers from work content.Read 28 Sep 2026 · dash.dropbox.com
Integrations
The integrations page lists Slack, Dropbox, Google Drive, OneDrive, Confluence, Jira, Microsoft Teams, Asana, Zoom, Google Calendar, Outlook, Gmail, Notion, and Canva as full integrations.Read 28 Sep 2026 · dash.dropbox.com
Support
The plans page lists a dedicated person for ongoing live support as a feature.Read 28 Sep 2026 · dash.dropbox.com
Founded
LinkedIn lists Dropbox as founded in 2007.Read 15 Oct 2026 · linkedin.com
Company
The maker’s information page identifies Dropbox as Dash’s creator and lists San Francisco, California as headquarters; it does not state a founding year.Read 28 Sep 2026 · dash.dropbox.com
Admin controls
Dash admins can view and manage access to company content at the individual document level and batch update asset permissions.Read 28 Sep 2026 · dash.dropbox.com
AI data policy
Dropbox says it will not use customer content to train generative-AI models without consent and that generated answers link to source citations.Read 15 Oct 2026 · dash.dropbox.com
AI data use
Dropbox says it does not use customer data to build generative AI models.Read 28 Sep 2026 · dash.dropbox.com
AI questions
Users can ask questions about accessible documents and receive contextual answers and summaries.Read 15 Oct 2026 · help.dropbox.com
AI search and answers
Dash searches connected apps for files, images, and videos and provides answers sourced from content.Read 28 Sep 2026 · dash.dropbox.com
API availability
Dropbox publishes a public Dropbox API v2 with HTTP endpoints for files, sharing, users and teams, but the cited developer documentation does not describe a separate Dash API.Read 15 Oct 2026 · docs.dropboxapi.com
Company headquarters
Dropbox lists San Francisco, California as its headquarters.Read 15 Oct 2026 · linkedin.com
Company legal name
The company is Dropbox, Inc.; its SEC filing says it was incorporated as Evenflow in May 2007 and renamed Dropbox, Inc. in October 2009.Read 15 Oct 2026 · sec.gov
Company size
LinkedIn lists Dropbox in the 1,001–5,000 employee size range and shows about 3,970 employees.Read 15 Oct 2026 · linkedin.com
Connected apps
Supported connectors include Airtable, Asana, GitHub, Gmail, Google Calendar, HubSpot, Microsoft 365, OneDrive, Outlook, Miro, Monday, Notion, Smartsheet, Zendesk and Zoom, with additional admin connectors.Read 15 Oct 2026 · help.dropbox.com
Connector scale
Dropbox states there is currently no limit on the number of apps a team can connect.Read 15 Oct 2026 · help.dropbox.com
Content deletion
After an app is disconnected, Dash starts deleting its index immediately and says all indexed content is removed within 30 days.Read 15 Oct 2026 · help.dropbox.com
Dash deployment limits
Dash for Teams eligibility requires a Basic, Standard, Business, Advanced or Business Plus Dropbox plan, an English account in the US, UK or Australia, and managed encryption keys turned off.Read 15 Oct 2026 · help.dropbox.com
Desktop and browser access
Dash has desktop apps for Windows and macOS and browser extensions for Chrome, Edge, and Safari.Read 28 Sep 2026 · help.dropbox.com
Encryption
Dash says stored content is encrypted using FIPS 140-2 Level 3 cryptographic services through AWS KMS.Read 15 Oct 2026 · dash.dropbox.com
Encryption and access
Content stored from the Dash client or integrated applications is encrypted using FIPS 140-2 Level 3 cryptographic services via AWS KMS, and users only access content they have connector permissions for.Read 28 Sep 2026 · dash.dropbox.com
Enterprise controls
Dash provides SSO with two-factor authentication, audit-log export, SIEM integration, permission administration and managed deployment.Read 15 Oct 2026 · dash.dropbox.com
Extension permissions
The Chrome extension requests permission to read and change data on all websites, replace the new-tab page and read browsing history.Read 15 Oct 2026 · help.dropbox.com
Limit: Apple reviewer
An App Store reviewer complains that suggested content overwhelms their own folders and asks for a default view without recommendations.Read 15 Oct 2026 · apps.apple.com
Limit: browser-data exposure
Dropbox Watchdog reports that Dash can import up to 90 days of browsing history, including URLs, titles, images and page content, for search.Read 15 Oct 2026 · dropboxwatchdog.com
Limit: G2 user sentiment
G2's summary reports concerns about privacy, incomplete integrations, limitations and price.Read 15 Oct 2026 · g2.com
Limit: Google Play reviewers
Google Play reviewers report that the app can reject individual paid accounts without a team licence, fail to open Dash, or return no useful AI answers.Read 15 Oct 2026 · play.google.com
Limit: privacy criticism
Hacker News criticism says Dash's broad access to connected clouds, devices and browser tabs creates a major privacy concern.Read 15 Oct 2026 · news.ycombinator.com
Limit: Reddit user
Reddit commenters complain that search results always open in a browser, making the desktop app feel unnecessary, and call the product intrusive or pointless.Read 15 Oct 2026 · reddit.com
Mac requirement
The Dash desktop app requires macOS 10.15 or later.Read 15 Oct 2026 · help.dropbox.com
Mobile access
The Dash mobile app is available for iOS and Android in select countries and supports activity, Stacks, search, and questions about content.Read 28 Sep 2026 · help.dropbox.com
Mobile requirements
The mobile app requires Android 10 or later or iOS/iPadOS 16.7.10 or later, and is limited to select countries and English.Read 15 Oct 2026 · help.dropbox.com
Natural-language search
Dash searches files, images, videos and messages without requiring exact filenames or wording.Read 15 Oct 2026 · help.dropbox.com
Notable limit
Dropbox says plans may include a future limit on the number of connected-app items each member can use, with at least 30 days’ notice before it takes effect.Read 28 Sep 2026 · dash.dropbox.com
Notable news: launch
Dropbox announced Dash and Dropbox AI on June 21, 2023 as AI-powered products for universal search, summarization and question answering.Read 15 Oct 2026 · investors.dropbox.com
Organization
Dash lets teams organize and share work in Stacks, described as context-rich links that preserve original access settings.Read 28 Sep 2026 · dash.dropbox.com
Permission handling
Dash says it preserves source-application permissions and will not search or show content a user cannot access.Read 15 Oct 2026 · help.dropbox.com
Praise: G2 user sentiment
G2's review summary says users repeatedly praise ease of use, strong search, easy setup and integrations.Read 15 Oct 2026 · g2.com
Praise: Reddit user
A Reddit commenter says Dash search works well across connected services and helps people working across multiple teams.Read 15 Oct 2026 · reddit.com
Premium support
Premium Support is a paid Dash for Business add-on, available in English and focused only on Dash.Read 15 Oct 2026 · help.dropbox.com
Rating on Apple App Store
4.6 out of 5 from 12 ratingsRead 15 Oct 2026 · apps.apple.com
Rating on Chrome Web Store
4.1 out of 5 from 33 ratingsRead 15 Oct 2026 · chromewebstore.google.com
Rating on G2
4.2 out of 5 from 86 reviewsRead 15 Oct 2026 · g2.com
Rating on Google Play
4.0 out of 5 from 34 reviewsRead 15 Oct 2026 · play.google.com
SDK licence
The official Dropbox JavaScript API SDK is open source under the MIT licence.Read 15 Oct 2026 · github.com
Security and compliance
Dropbox states Dash has SOC 2 Type II compliance and adheres to GDPR and CCPA.Read 28 Sep 2026 · dash.dropbox.com
Security compliance
Dropbox lists SOC 2 Type II, GDPR, CCPA and EU-US/Swiss-US/UK Data Privacy Framework compliance for Dash.Read 15 Oct 2026 · dash.dropbox.com
Self-hosting
The reviewed Dash pages describe Dropbox-hosted web, desktop, mobile and browser-extension clients and provide no self-hosting option.Read 15 Oct 2026 · dash.dropbox.com
Stacks
Stacks are shareable workspaces that collect files, links and updates for projects or other topics.Read 15 Oct 2026 · learn.dropbox.com
Sync timing
Initial connector synchronization can take from minutes to several days depending on application and data volume.Read 15 Oct 2026 · help.dropbox.com
Web search
Dash Chat can use OpenAI's web-search API to summarize relevant internet content.Read 15 Oct 2026 · help.dropbox.com
Windows requirement
The Dash desktop app requires Windows 10 or 11.Read 15 Oct 2026 · help.dropbox.com

Plans and prices

Dash for Teams $15 a month yearly up to 100 users · AI chat and search · connected-app search · smart collections · team administration Read 15 Oct 2026 · dash.dropbox.com
Dash for Business $35 a year yearly only Over 100 users Read 28 Sep 2026 · dash.dropbox.com
Dash for Business $35 a month yearly only over 100 users · advanced image search · company directory · dedicated ongoing support contact · multi-device support Read 15 Oct 2026 · dash.dropbox.com
Dash for Teams $180 a year $180.00 per user per year (= $15.00 per user/month, billed annually) Up to 100 users Read 5 Oct 2026 · dash.dropbox.com

Every Dropbox Dash plan and price →

Strong points and limits

Strong points

  • Searches connected apps for files, images, and videos
  • Answers are sourced from work content
  • Stacks retain original access settings
  • Admins can manage permissions at document level

Limits

  • No free plan
  • Mobile app is available only in select countries
  • Plans may add a future connected-app item limit

Who it suits

Dash suits teams seeking work-content search and answers across connected apps, with shared Stacks and administrator access controls. Its mobile features are relevant to users in countries where the app is available.

Dropbox Dash in depth

Read the full write-up

Dropbox Dash is an AI workspace for searching team knowledge across connected apps and asking questions about work content. It suits organizations that want a shared discovery layer without changing existing content permissions. Its strongest case is permission-aware search; per-user pricing and a possible future item cap warrant scrutiny before broad rollout.

Overview

Dash searches connected services for files, images, and videos, then provides answers sourced from work content with citations. Teams can collect and share material in Stacks, context-rich links that retain the original access settings. That combination can reduce the friction of finding and sharing work without granting recipients new access to underlying material.

Its full integrations include Slack, Dropbox, Google Drive, OneDrive, Confluence, Jira, Microsoft Teams, Asana, Zoom, Google Calendar, Outlook, Gmail, Notion, and Canva. Dash is most useful when a team’s knowledge is spread across these services; it is a weaker fit if important work lives elsewhere.

Key features

Search, answers, and access controls

Answer citations make it possible to follow an AI response back to its source content. Dash says it does not use customer data to build generative AI models. Access remains tied to connector permissions, while admins can review and manage access at the individual-document level and batch-update asset permissions. This is a meaningful control set for organizations managing shared work across many connectors.

Stacks and administration

Stacks provide a way to organize and share context-rich links while preserving original access settings. This makes Dash useful for coordinating material without treating a shared collection as a reason to broaden access. Dropbox states that Dash has SOC 2 Type II compliance and adheres to GDPR and CCPA; content stored from the Dash client or integrated apps is encrypted using FIPS 140-2 Level 3 cryptographic services via AWS KMS.

Pricing

Dash is paid, with a 30-day trial and no free plan. Dash for Teams costs $19 a month, billed monthly, for up to 100 users. That is the more flexible stated option for smaller teams, though the per-user starting price can add up across a large seat count.

Dash for Business is $35 a year, billed yearly only, for organizations over 100 users. The plan terms make it the relevant option for larger organizations, but the stated annual price and yearly-only billing should be checked carefully before budgeting. The plans page also lists a dedicated person for ongoing live support.

Dropbox says plans may include a future limit on the number of connected-app items each member can use, with at least 30 days’ notice before it takes effect. Teams expecting extensive indexed content should account for that uncertainty when assessing long-term fit.

Platforms

Dash is cloud-based and available on Windows, macOS, iOS, Android, and the web. Desktop apps are available for Windows and macOS, with browser extensions for Chrome, Edge, and Safari. The mobile app is offered in select countries and supports activity, Stacks, search, and questions about content. That gives distributed teams several access routes, although mobile availability is geographically limited.

Who it's for

Dash is a strong candidate for teams whose work is distributed across its integrations and who need cited answers, shared organization, and granular access management. Organizations that need a permanent free tier, rely on unsupported apps, or cannot accept the possibility of a future connected-item limit should consider other approaches.

Pros and cons

Pros: Answers cite source content, helping users trace responses back to work material.

Pros: Connector permissions remain in force, and admins can manage access down to individual documents.

Pros: Broad integrations cover common collaboration, storage, and productivity services.

Cons: There is no free plan, and the 30-day trial is the only stated no-cost route to evaluate it.

Cons: A possible future per-member item limit introduces uncertainty for teams with growing content stores.

Cons: The mobile app is available only in select countries.

Alternatives

For a directory of comparable products, see AI Enterprise Search Software.

Korra is worth considering if a free tier and broader platform range matter; its free plan is capped at 100MB.

Viglet Turing ES is a free, open-source, self-hosted option for teams able to run their own search software.

Elastic Search AI offers a free, self-managed Elastic Stack and a separate serverless option with usage-based pricing.

Fess is a free, open-source alternative for teams seeking a self-hosted option.

Onyx offers a free tier and a Business plan at $20 a month with annual billing, for teams of any size.

OpenSearch is a free, Apache 2.0 open-source option without licensing fees.

SWIRL AI Search is an alternative to consider for a paid pilot or departmental deployment.

GoSearch Analytics offers a free tier and a Pro plan at $20 a month, billed per user/month.

Verdict

Choose Dropbox Dash if your team needs cited answers across its connected apps and wants sharing to respect existing permissions. Its integrations, Stacks, and document-level administration make a coherent case for teams with dispersed work knowledge. Look elsewhere if you need a free plan, depend on apps outside its connector set, or need certainty about content-volume limits.

Verdict

Dash combines cross-app search, sourced answers, and permission-aware sharing across a broad set of integrations. Teams should review plan terms and the possible future item limit before choosing it.

Where Specifiction places it

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