Dropbox Dash vs Onyx
Dropbox Dash
dash.dropbox.comOnyx
onyx.appSide by side
| Figure | Dropbox Dash | Onyx |
|---|---|---|
| Price from | $2.92/mo | $20/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · AI Enterprise Search Software | 9.2 (#1) | 8.9 (#3) |
| Company legal name | The company is Dropbox, Inc.; its SEC filing says it was incorporated as Evenflow in May 2007 and renamed Dropbox, Inc. in October 2009. | Crunchbase identifies the legal entity as DanswerAI Inc., formerly known as DanswerAI and Danswer. |
| Founded | LinkedIn lists Dropbox as founded in 2007. | G2 lists Onyx AI as serving customers since 2023 and gives 2023 as its founding year. |
| Integrations | The integrations page lists Slack, Dropbox, Google Drive, OneDrive, Confluence, Jira, Microsoft Teams, Asana, Zoom, Google Calendar, Outlook, Gmail, Notion, and Canva as full integrations. | The product advertises more than 50 synced connectors and names Slack, Google Drive, Confluence, Salesforce, GitHub and Jira among supported sources. |
| Rating on G2 | 4.2 out of 5 from 86 reviews | 0.0 out of 5 from 0 reviews |
| Self-hosting | The reviewed Dash pages describe Dropbox-hosted web, desktop, mobile and browser-extension clients and provide no self-hosting option. | The project states that data, embeddings and model traffic can remain inside a customer cloud, bare-metal or air-gapped deployment. |
| Support | The plans page lists a dedicated person for ongoing live support as a feature. | The Business plan includes Community Support; Enterprise lists Dedicated Support and an Enterprise SLA. |
| Web search | Dash Chat can use OpenAI's web-search API to summarize relevant internet content. | Yes |
| What it does | Dropbox Dash combines AI search, chat, summarization, writing and organization across connected work applications. | Onyx connects organizational knowledge sources to chat, search, agents and AI workflows, acting as a context layer for people and agents. |
Plans
Dropbox Dash
- Dash for Teams$15 a month
- Dash for Business$35 a year
- Dash for Business$35 a month
- Dash for Teams$180 a year
In their own words
Dropbox Dash
Dropbox Dash is an AI-powered workspace for searching team knowledge across connected apps and getting answers from work content. It can find files, images, and videos, then provide answers sourced from that content. Teams can organize and share material in Stacks, which retain original access settings. Full integrations include Slack, Dropbox, Google Drive, OneDrive, Confluence, Jira, Microsoft Teams, Asana, Zoom, Google Calendar, Outlook, Gmail, Notion, and Canva. Dash is available on the web, Windows, macOS, Android, and iOS, as well as through Chrome, Edge, and Safari extensions. The mobile app is available in select countries and supports activity, Stacks, search, and questions about content. The listed Dash for Teams price is $19 a month for up to 100 users; Dash for Business is $35 a year for over 100 users. A 30-day trial is available, but there is no free plan. Dropbox says customer data is not used to build generative AI models. Dash has SOC 2 Type II compliance and adheres to GDPR and CCPA; plans may add a future connected-app item limit with at least 30 days’ notice.
Onyx
Onyx connects enterprise knowledge so people and AI agents can use relevant context in answers. It searches indexed sources in parallel and presents documents while enforcing each source's permissions. More than 50 connectors sync connected tools in the background and support hybrid semantic and keyword search. The Business plan lists chat and search, major LLM access, custom agents, MCP/OpenAPI actions, web search, deep research, code interpreter, and image generation. Business costs $20 a month, billed annually at $20 per user per month, for teams of any size, with 40+ app connectors and Community Support. Onyx provides APIs for messages, agents, LLM management, actions, and user authentication. Slack integrations can provide responses and agents; Microsoft Teams and Zendesk are described as coming soon. Deployments can run in a customer's cloud or on bare metal, including on-premise and fully air-gapped environments. The site says documents and embeddings can remain in customer infrastructure, data is not used for training, and permissions are checked at query time. Native Windows, macOS, and Linux apps connect to an existing deployment.