Guru
getguru.com
What it is
Guru is a paid knowledge platform for publishing trusted answers inside an organization. It combines a unified retrieval index and hybrid search across connected sources with Knowledge Agents that answer questions using governed content, citations, and permission-aware access. Guru connects to more than 100 enterprise tools, including Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, and SharePoint. Automated verification uses usage signals, content age, and policy rules; Guru says this handles approximately 80–90% of verification. MCP support lets compatible AI tools and agents access the governed knowledge layer. A browser extension for Chrome, Microsoft Edge, and Opera surfaces answers in the workflow. Mobile apps support searching, viewing, sharing, and copying Cards, with listed requirements of iOS 12.1 or later and Android 10. Connected-source permissions carry across surfaces, alongside role-based access controls and single sign-on. Guru lists SOC 2 Type II auditing, GDPR support, Microsoft 365 and Google CASA certifications, and optional HIPAA agreements. Pricing is custom and available on request.
Spec sheet
- Product
- Guru describes itself as a self-improving knowledge platform that structures, verifies, and delivers trusted answers across an organization’s tools.Read 9 Oct 2026 · getguru.com
- Publishing audience
- internalRead 20 Sep 2026 · getguru.com
- Integrations
- Guru says it connects to more than 100 enterprise tools, including Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, and SharePoint.Read 9 Oct 2026 · getguru.com
- Security
- Guru says its knowledge management system receives an independent SOC 2 Type II audit, with the report available under NDA.Read 9 Oct 2026 · getguru.com
- Compliance
- Guru lists Microsoft 365 Certification and Google CASA certification, and says it supports GDPR and can provide a HIPAA Business Associate Agreement.Read 9 Oct 2026 · getguru.com
- Headquarters
- Philadelphia, Pennsylvania, United StatesRead 23 Sep 2026 · getguru.com
- Founded
- 2013Read 23 Sep 2026 · getguru.com
- Access controls
- Guru says connected-source permissions carry across its surfaces and AI consumers, and it offers role-based access controls.Read 9 Oct 2026 · getguru.com
- AI answers
- Knowledge Agents answer questions using governed knowledge, with citations and permission-aware access.Read 9 Oct 2026 · getguru.com
- AI data handling
- Guru says data sent to third-party LLMs is not used for training and is removed after processing.Read 9 Oct 2026 · getguru.com
- AI tool delivery
- Guru supports MCP so compatible AI tools and agents can access its governed knowledge layer.Read 9 Oct 2026 · getguru.com
- Browser extension
- The browser extension is available for Chrome, Microsoft Edge, and Opera and provides answers in the user’s workflow.Read 9 Oct 2026 · getguru.com
- Content analytics
- YesRead 20 Sep 2026 · getguru.com
- Knowledge upkeep
- Guru says its automated verification handles approximately 80–90% of verification using usage signals, content age, and policy rules.Read 9 Oct 2026 · getguru.com
- Mobile
- Guru’s mobile app supports searching, viewing, sharing, and copying Cards; its help page lists iOS 12.1 or later and Android 10 requirements.Read 9 Oct 2026 · help.getguru.com
- Nonprofit offer
- Guru says eligible 501(c)(3) nonprofits can contact it about reduced-cost Guru for Good pricing.Read 9 Oct 2026 · getguru.com
- Pricing limit
- Guru says pricing is tailored to organizational scale, knowledge complexity, and AI maturity, and is scoped in an initial conversation.Read 9 Oct 2026 · getguru.com
- Search
- Guru provides a unified retrieval index and hybrid search across connected sources.Read 9 Oct 2026 · getguru.com
- SSO support
- YesRead 20 Sep 2026 · getguru.com
- Support and onboarding
- The custom package includes solution engineers, integration setup and rollout support, and ongoing optimization reviews.Read 9 Oct 2026 · getguru.com
- Version history
- YesRead 20 Sep 2026 · getguru.com
Plans and prices
Strong points and limits
Strong points
- Connects to more than 100 enterprise tools
- Permission-aware AI answers with citations
- Automated knowledge verification
- Browser extension and mobile apps
- Single sign-on and role controls
Limits
- Pricing is available only on request
- Mobile apps require specified OS versions
- Internal publishing audience
Who it suits
Guru suits organizations publishing internal knowledge across many tools and needing governed search, permissions, verification, and AI-delivered answers.
Verdict
Guru focuses on keeping organizational knowledge searchable, governed, and available inside existing tools. Its integrations, verification workflow, and permission-aware AI are useful for internal knowledge programs, while pricing is scoped through a custom conversation.
Where Specifiction places it
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