Guru vs Hyland OnBase

Guru is a paid knowledge platform for publishing trusted answers inside an organization. It combines a unified retrieval index and hybrid search across connected sources with Knowledge Agents that answer questions using governed content, citations, and permission-aware access. Guru connects to more than 100 enterprise tools, including Slack, Microsoft Teams, Salesforce, Zendesk, Confluence, and SharePoint. Automated verification uses usage signals, content age, and policy rules; Guru says this handles approximately 80–90% of verification. MCP support lets compatible AI tools and agents access the governed knowledge layer. A browser extension for Chrome, Microsoft Edge, and Opera surfaces answers in the workflow. Mobile apps support searching, viewing, sharing, and copying Cards, with listed requirements of iOS 12.1 or later and Android 10. Connected-source permissions carry across surfaces, alongside role-based access controls and single sign-on. Guru lists SOC 2 Type II auditing, GDPR support, Microsoft 365 and Google CASA certifications, and optional HIPAA agreements. Pricing is custom and available on request.

Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.