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Symantec IT Management Suite

broadcom.com

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Spec score 7.7 #4 of 18 in Secure Email Gateway Software

What it is

Symantec IT Management Suite manages application and operating-system configurations across desktops, laptops, and servers. It combines Asset Management Suite, Client Management Suite, and Server Management Suite, which can be licensed together or separately. Management features include automated patching, on-demand assessments, Patch Now actions, and CVE-based reporting. Deployment supports operating-system rollout, bare-metal provisioning, hardware-independent imaging, and software distribution. CMDB-backed discovery tracks hardware, software, virtual assets, contracts, warranties, and license usage. Cloud-Enabled Management collects inventory and delivers patches or software updates to Windows and Mac devices outside the corporate network without VPN. Users can request approved software through a self-service portal. The suite supports Microsoft, Red Hat, CentOS, and SUSE updates, plus Windows and Mac workstations. ITMS 8.8.1 and later provide REST API data exchange. Microsoft SQL Server is required for ITMS 8.7.x and 8.8.x; other listed database platforms are unsupported. Pricing is on request.

Spec sheet

What it does
IT Management Suite centrally manages, patches, deploys and remediates desktops, laptops and servers across their lifecycle.Read 21 Oct 2026 · broadcom.com
Purpose
IT Management Suite manages, patches, and remediates application and operating system configurations on desktops, laptops, and servers.Read 11 Oct 2026 · broadcom.com
Deployment
OS deployment supports bare-metal provisioning and hardware-independent imaging for desktops, laptops and servers.Read 21 Oct 2026 · broadcom.com
Integrations
In ITMS 8.8.1 and later, Data Connector supports direct REST API communication for exchanging data with external platforms.Read 11 Oct 2026 · knowledge.broadcom.com
Support
Broadcom provides technical support, product documentation, community forums, training, and partner services for the suite.Read 11 Oct 2026 · broadcom.com
Acquisition
Broadcom completed its $10.7 billion acquisition of Symantec's Enterprise Security business on November 4, 2019, creating the Symantec Enterprise division of Broadcom.Read 21 Oct 2026 · investors.broadcom.com
Agent platforms
The documented 8.1 matrix lists Windows, Mac OS X, Red Hat Enterprise Linux and SUSE Linux agents.Read 21 Oct 2026 · docs.broadcom.com
API and SDK
The Symantec ASDK exposes web-service SOAP and REST interfaces plus COM and Windows command-line access; REST documentation is available through the on-premises Swagger endpoint from ITMS 8.8.Read 21 Oct 2026 · knowledge.broadcom.com
Asset tracking
CMDB-backed discovery and inventory can track hardware, software, virtual assets, contracts, warranties, and license usage.Read 11 Oct 2026 · broadcom.com
Asset visibility
CMDB-backed discovery and inventory tracks hardware, software, virtual assets, contracts, warranties and license usage.Read 21 Oct 2026 · broadcom.com
Automation
Predefined workflows and policy-based actions automate inventory collection, patching and software delivery.Read 21 Oct 2026 · broadcom.com
Company identity
Broadcom Inc. is a public semiconductor and infrastructure-software company with 10,001+ employees; Gartner lists its founding year as 1960 and headquarters as San Jose.Read 21 Oct 2026 · gartner.com
Current headquarters listing
Broadcom's LinkedIn company profile lists Palo Alto, California as headquarters and 10,001+ employees.Read 21 Oct 2026 · linkedin.com
Database requirement
Broadcom states that ITMS 8.7.x and 8.8.x support Microsoft SQL Server as the database platform and do not support Oracle, MySQL, PostgreSQL, or other non-Microsoft databases.Read 11 Oct 2026 · knowledge.broadcom.com
Documentation depth
Broadcom publishes planning, installation and upgrade, administration, platform-support, deployment, inventory, patch, real-time management, software-management and software-portal guides.Read 21 Oct 2026 · docs.broadcom.com
Download and support
ITMS 8.8 downloads are provided through Broadcom Support Download Center, with documentation, technical support and community forums linked from the product page.Read 21 Oct 2026 · community.broadcom.com
Integrated products
ITMS contains Asset Management Suite, Client Management Suite and Server Management Suite, which can be licensed together or individually.Read 21 Oct 2026 · broadcom.com
Lifecycle management
The suite combines deployment, patching, configuration control and decommissioning workflows.Read 21 Oct 2026 · broadcom.com
Limit: remote control and modern apps
G2 reviewers report remote-control problems and time-consuming updates; TrustRadius reviewers note weaker compatibility with newer cloud-based software and limited BYOD maturity.Read 21 Oct 2026 · g2.com
Limit: reporting and interface
G2 and Gartner reviewers say reporting or analytics need improvement and that parts of the interface and underlying technology feel dated.Read 21 Oct 2026 · g2.com
Limit: support and licensing
TrustRadius reviewers call licensing difficult, while Gartner feedback reports reduced support for some non-strategic customers after the acquisition.Read 21 Oct 2026 · trustradius.com
Patch management
Policy-driven patching covers Microsoft, Red Hat, CentOS and SUSE updates, with on-demand assessments, Patch Now actions and CVE reporting.Read 21 Oct 2026 · broadcom.com
Patching
It supports automated patch management, on-demand patch assessments, Patch Now actions, and CVE-based reporting.Read 11 Oct 2026 · broadcom.com
Praise: inventory and deployment
G2 reviewers highlight discovery and inventory, imaging, deployment, patch compliance and managing many devices from one view.Read 21 Oct 2026 · g2.com
Praise: patching and automation
Gartner reviewers praise centralized patching, update automation, time savings and support for multiple operating systems.Read 21 Oct 2026 · gartner.com
Praise: scalability
TrustRadius reviewers describe deployment, inventory, patching and reporting across environments with thousands or tens of thousands of endpoints.Read 21 Oct 2026 · trustradius.com
Rating on G2
4.0 out of 5 from 14 reviewsRead 21 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.1 out of 5 from 24 ratingsRead 21 Oct 2026 · gartner.com
Rating on GetApp
4.5 out of 5 from 2 reviewsRead 21 Oct 2026 · getapp.com
Rating on TrustRadius
2.4 out of 10 from 48 reviewsRead 21 Oct 2026 · trustradius.com
Release 8.8
The 8.8 release added Windows ARM clients, Windows Server 2025, newer Red Hat, Oracle Linux and SUSE support, REST APIs, Microsoft Store app packaging and security-data inventory.Read 21 Oct 2026 · community.broadcom.com
Remote management
Cloud-Enabled Management inventories, patches and updates Windows and Mac devices outside the corporate network without relying exclusively on VPN.Read 21 Oct 2026 · broadcom.com
Secure communications
Persistent endpoint connections use WebSocket over HTTPS port 443 and existing SSL certificates, falling back to HTTP/HTTPS if interrupted.Read 21 Oct 2026 · knowledge.broadcom.com
Self-service
An app-store-style software portal lets users request and install approved applications without opening a support ticket.Read 11 Oct 2026 · broadcom.com
Self-service portal
An app-store-style portal lets users request and install approved software without opening help-desk tickets.Read 21 Oct 2026 · broadcom.com
Software distribution
Software distribution delivers approved applications and updates to managed systems.Read 21 Oct 2026 · broadcom.com
Suite components
The suite combines Asset Management Suite, Client Management Suite, and Server Management Suite, which can be licensed together or individually.Read 11 Oct 2026 · broadcom.com
Supported platforms
Windows,macOS,LinuxRead 22 Sep 2026 · broadcom.com
Supported updates
The product page lists support for Microsoft, Red Hat, CentOS, and SUSE updates, as well as Windows and Mac laptops and workstations.Read 11 Oct 2026 · broadcom.com
System requirements
A documented management server baseline requires .NET Framework 4.5.1+, Internet Explorer 10/11, supported SQL Server releases and Windows Server 2008 R2 or 2012 R2.Read 21 Oct 2026 · docs.broadcom.com
Task improvements
ITMS 8.8 added custom task-instance names, tokenized file-copy paths, configurable success codes and cleanup of expired task schedules.Read 21 Oct 2026 · knowledge.broadcom.com
Who it is for
The suite is aimed at IT teams managing endpoint and server deployment, patching, assets, and policies across complex environments.Read 11 Oct 2026 · broadcom.com

Plans and prices

Symantec IT Management Suite Priced on request Licensable as a suite or as individual components · pricing available via partner Read 11 Oct 2026 · broadcom.com
Symantec IT Management Suite Priced on request endpoint-count pricing · annual or multi-year licensing · modules may vary Read 21 Oct 2026 · gartner.com

Every Symantec IT Management Suite plan and price →

Strong points and limits

Strong points

  • Automates patching and deployment workflows
  • Tracks hardware, software, contracts, and licenses
  • Supports devices outside corporate networks
  • Provides self-service application requests
  • Offers REST API data exchange

Limits

  • Microsoft SQL Server is required
  • Oracle, MySQL, and PostgreSQL are unsupported
  • Pricing is available only on request

Who it suits

It is aimed at IT teams handling endpoint and server deployment, patching, asset records, and policy management in complex environments.

Verdict

Symantec IT Management Suite brings endpoint, server, patch, deployment, and asset functions together. Its database restriction and quote-based pricing should be considered during evaluation.

Where Specifiction places it

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