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SPECIFICTION
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SynergySuite Labor & Scheduling

synergysuite.com

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Spec score 7.0 #14 of 35 in Restaurant Back Office Software

What it is

SynergySuite Labor & Scheduling is cloud software for coordinating restaurant staffing across locations. Managers can create schedules using forecasted sales, review availability, send schedules and reminders, approve shift swaps, handle absences and time-off requests, and communicate with employees in real time. The Cover app lets employees view schedules, hours, and coworkers, update availability, request time off, and swap shifts. Labor compliance warnings flag potential overtime and possible breaches of federal, state, and local laws. A dedicated clocking app can restrict clock-ins by IP or Wi-Fi and support break clock-ins or automatic break deductions. Managers can validate and adjust clocking data before sending it to an existing payroll system. Integrations cover POS, accounting, payroll, supplier, and HR systems, with EDI suppliers or email ordering where applicable. Pricing is quoted per location per month and varies by location count and modules. A subscription requires at least three modules, including reporting. The company says customers typically have 20 or more locations to get the most benefit.

Spec sheet

Product
SynergySuite offers cloud-based restaurant labor and scheduling software that coordinates staff scheduling across locations from one platform.Read 30 Sep 2026 · synergysuite.com
Integrations
SynergySuite says it integrates with POS, accounting, payroll, supplier, and HR systems, and supports EDI suppliers or email ordering where a supplier lacks EDI integration.Read 30 Sep 2026 · synergysuite.com
Support
Technical support is available by phone and email, and the company links to a customer support portal.Read 30 Sep 2026 · synergysuite.com
Headquarters
Sandy, Utah, USARead 28 Sep 2026 · synergysuite.com
Founded
2011Read 28 Sep 2026 · synergysuite.com
Employee app
The Cover app lets employees view schedules and hours, update availability, request time off, see coworkers on the schedule, and swap shifts.Read 30 Sep 2026 · synergysuite.com
Labor compliance
The product provides warnings for potential overtime and scheduling breaches of federal, state, and local labor laws.Read 30 Sep 2026 · synergysuite.com
Licenses and devices
The monthly subscription includes unlimited user and employee licenses, mobile app licenses, and device use at no additional cost.Read 30 Sep 2026 · synergysuite.com
Payroll
Managers can validate and adjust clocking data and send it to an existing payroll system through payroll integrations.Read 30 Sep 2026 · synergysuite.com
Plan requirements
A subscription requires at least three modules, including the reporting module; customers typically have 20 or more locations to get the most benefit.Read 30 Sep 2026 · synergysuite.com
Price basis
Pricing is per location per month and varies by the number of locations and modules; the company asks customers to contact it for a quote.Read 30 Sep 2026 · synergysuite.com
Schedule creation
Managers can generate an optimized schedule for each restaurant based on forecasted sales.Read 30 Sep 2026 · synergysuite.com
Scheduling tools
Managers can view staff availability, send schedules and reminders, approve shift swaps, manage absences and time-off requests, and communicate with employees in real time.Read 30 Sep 2026 · synergysuite.com
Security and privacy
SynergySuite says it uses AWS data centers, describes itself as a GDPR data processor, and states that customer data can be exported or deleted on request after contract termination.Read 30 Sep 2026 · synergysuite.com
Target customers
SynergySuite says it works best for multi-unit restaurant concepts and its customers typically have 20 or more locations.Read 30 Sep 2026 · synergysuite.com
Timekeeping
Its dedicated clocking app can restrict clock-ins by IP or Wi-Fi, and supports break clock-ins or automatic deduction of required break times.Read 30 Sep 2026 · synergysuite.com

Plans and prices

Complete Priced on request Inventory · Purchasing · Reporting · Operations · Labor & Scheduling · HR & Staffing · Food Safety · Cash Management Read 30 Sep 2026 · synergysuite.com
Essentials Priced on request Inventory · Purchasing · Reporting · Operations · Labor & Scheduling · HR & Staffing · Food Safety · Cash Management Read 30 Sep 2026 · synergysuite.com
Standard Priced on request Inventory · Purchasing · Reporting · Operations · Labor & Scheduling · HR & Staffing · Food Safety · Cash Management Read 30 Sep 2026 · synergysuite.com

Every SynergySuite Labor & Scheduling plan and price →

Strong points and limits

Strong points

  • Forecast-based schedule creation
  • Employee app handles availability and shift swaps
  • Warnings for overtime and labor-law breaches
  • Clock-in restrictions by IP or Wi-Fi
  • Integrates with POS and payroll systems

Limits

  • Pricing is available only on request
  • Subscriptions require at least three modules
  • Customers typically have 20 or more locations
  • Designed for restaurant operations

Who it suits

SynergySuite suits multi-unit restaurant concepts managing labor across several locations. The company says customers typically have 20 or more locations to get the most benefit.

Verdict

SynergySuite combines forecast-based scheduling, employee self-service, compliance warnings, controlled clocking, and payroll connectivity for multi-location restaurants. Its modular subscription requires at least three modules, including reporting, with pricing quoted by location and month.

Where Specifiction places it

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