TableSend

Overview

TableSend is a web platform for QR-based ordering, table payments and gifting, with management tools for venues. It is best suited to hospitality, leisure and entertainment operators that want customers to order and settle bills by phone. Standard table ordering is free to the venue, but gifts and bill contributions incur a 7.5% fee.

Key features

QR menus and ordering

Customers scan a table code to browse and order without an account or app. Multiple photos, videos, ingredient and allergen information, and availability controls give venues useful ways to present menus and prevent orders for unavailable items. Printed paper QR codes and table stands come at no charge; custom branding and premium materials cost extra. The phone-based flow is a natural fit for venues comfortable with QR service, less so for operators who need ordering to work without customers using their phones.

Payments, gifting and offers

Customers can view the live bill, pay it in full or in part, split it equally, or select individual items. That flexibility addresses common group-payment needs without requiring every guest to pay the same way. They can also share a table link to send food or drinks with a personal message, including remotely. Standard table ordering carries no TableSend service fee, while gifts and bill contributions incur a 7.5% fee shown before payment.

Venues can create percentage and fixed discounts, multi-buy and meal deals, and scheduled promotions with redemption limits. Stripe and Stripe Connect handle payments, with cards, Apple Pay and Google Pay supported. Webhook-confirmed payments, duplicate-payment protection, idempotency, 3D Secure for higher-value transactions and payment audit trails are useful safeguards for payment operations.

Venue management

The dashboard brings together orders, open tabs, menus, offers and refunds, alongside revenue analytics and staff activity audit trails. That is a practical range for venues managing the ordering flow in one place. TableSend describes its audience broadly, from restaurants and pubs to sports venues, holiday parks, schools and healthcare sites; the homepage says more than 250 UK venues use it. Alcohol purchases are limited to customers aged 18 or over, and venues may ask for identification.

Pricing

For Venues is free, with a £0 setup fee and £0 monthly fees. It includes standard table ordering and Click & Collect with QR Ordering, while gifts and contributions carry a 7.5% fee. This is the sensible starting point for venues focused on table service without paid branding.

Premium Branded QR Pack costs £14.99 a month and adds custom QR colours and logo, premium templates, a live QR designer and print-ready downloads. A 30-day free trial gives venues time to assess the branding tools before paying. Choose it when a venue wants branded QR materials; the free plan retains the core ordering service.

Click & Collect costs £30, paid once, billed per completed order. There are no monthly fees or setup costs, and cancelled or failed orders are not charged. This makes it a per-order option rather than a fixed subscription; venues should account for the charge on each completed order.

TableSend also offers a 30-day trial. The provided plan details do not state a renewal term for the branded QR pack.

Platforms

TableSend runs on the web. It supports online, tableside and mobile payments, with cards, Apple Pay and Google Pay at checkout.

Who it's for

TableSend suits venues that want customers to order from QR menus and settle bills flexibly, especially groups splitting costs or choosing items individually. Its broad venue audience includes restaurants, pubs, sports and entertainment venues, holiday parks, schools and healthcare sites. It is less compelling for operators who do not want customers to use a QR flow, or whose business depends heavily on gifts and contributions where the 7.5% fee matters.

Pros and cons

Free core table ordering: the venue plan has no setup or monthly fee, and includes free Click & Collect with QR Ordering.

Flexible group payments: customers can split evenly, pay selected items, or contribute to the bill.

Useful venue controls: order, menu, offer and refund management sit alongside revenue analytics and staff activity audit trails.

Fee on gifting: gifts and bill contributions carry a 7.5% charge, unlike standard table ordering.

Branded QR tools cost extra: custom colours, logos, templates and designer access require a monthly paid plan.

Click & Collect is charged per completed order: the £30, paid once charge applies to each completed order, even though cancelled and failed orders are not charged.

Alternatives

For a broader comparison of restaurant payment providers, see Restaurant Payment Processing Software. Dojo is a freemium alternative with a free Essential plan billed per month/location, core tools, major card types, real-time transactions and PCI-compliance support. Paybyrd is worth considering for online card processing: its Essential plan has no monthly fee up to €80K per month, with APMs from €0.20 and €7.50 chargebacks.

qlub is a paid alternative with a 15.00 AED monthly membership that can be cancelled anytime and offers discounts at participating UAE restaurants. DISH Payment Solutions offers paid payment solutions with a 60-month rental option and transaction fees beginning at 1,89%. Lightspeed Restaurant is a paid POS option whose Starter plan costs $69 a month and includes menu management, floor plans, offline mode and 24/7 support.

QikServe Pay at Table is another pay-at-table option. SpotOn Payment Processing has a free All-In Plan with processing minimums and a minimum two-year term. Heartland Retail is a freemium alternative with a POS starting price of $89 a month.

Verdict

Choose TableSend if your venue wants QR ordering and flexible table payments without a setup or monthly fee for the core service. Its combination of menu controls, group bill settlement and venue management tools is the strongest reason to choose it. Look elsewhere if customers need a non-QR ordering route or if the 7.5% charge on gifts and contributions is a poor fit for your payment mix.